健康生活方式数字化平台
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“平安乐健康”品牌焕新升级 平安健康险打造健康保险服务新体系
Sou Hu Cai Jing· 2025-10-25 15:15
Core Insights - Ping An Health Insurance has launched the upgraded "Ping An Le Health" brand, marking a significant step in the integration of health insurance and medical services [2][3] - The new "Ping An Le Health" client app will serve as a digital platform for health lifestyle management, aiming to create valuable health assets for customers [2][3] Group 1 - The upgrade signifies Ping An Health Insurance's commitment to the "Healthy China" strategy and aims to enhance customer experience in health management [2] - The new health insurance service system will provide a comprehensive digital platform that connects various health-related services, creating a closed-loop system of policies, services, records, rewards, and memberships [3] - The initiative is expected to promote a sustainable health asset management approach among families, encouraging collective health management [3] Group 2 - The transformation from the initial launch of the "Ping An Le Health" service brand in 2023 to its upgrade in 2025 reflects a strategic evolution in the company's core operations [3] - Industry experts view this upgrade as a practical implementation of the regulatory advocacy for "health insurance + health management," setting a benchmark for professional development in the health insurance sector [3] - The introduction of features like health points and family accounts aims to create a multi-faceted network involving users, hospitals, and insurance, potentially paving the way for a "Chinese version of HMO" [3]
平安乐健康品牌升级 平安健康险推出健康生活方式数字化平台
Huan Qiu Wang· 2025-10-25 09:31
Core Viewpoint - Ping An Health Insurance has announced a brand upgrade for its "Ping An Le Health" brand, introducing a new health insurance service system and upgrading its client app to enhance customer experience and service efficiency [1][4]. Group 1: New Service System - The new health insurance service system includes four key services: Vitality Life, Quality Medical Care, Digital Healing, and Long-term Protection, addressing user pain points effectively [3]. - "Vitality Life" encourages proactive health management through services like "Vitality GO" and "Four Highs and One Heavy" [3]. - "Quality Medical Care" offers professional medical services through a robust medical network and a dedicated patient escort team [3]. - "Digital Healing" utilizes music therapy to improve clients' physical and mental health [3]. - "Long-term Protection" provides a wide range of medical insurance products for all life stages, ensuring stable health protection for clients [3]. Group 2: Digital Platform Upgrade - The upgraded "Ping An Le Health" client app will serve as a digital platform for health asset management, connecting clients' health journeys and quantifying health behaviors into valuable health assets [3][4]. - The platform integrates five components: policies, services, records, rewards, and membership, creating a closed-loop system that encourages family health management [3]. Group 3: Strategic Significance - This upgrade marks a significant step in the integration of health insurance and medical services, aligning with the "Healthy China" strategy and regulatory policies [4]. - The initiative aims to transform every health-related action into a valuable health asset for clients, promoting a sustainable and beneficial health lifestyle [4]. - Industry experts view this upgrade as a model for the professional development of health insurance companies, exploring new paradigms for the "Chinese version of HMO" through innovative user engagement strategies [4].