Core Viewpoint - The article highlights a remarkable medical achievement by a multidisciplinary team at Shanghai Changzheng Hospital, which successfully performed a complex surgery on a patient with severe cervical spine injury, demonstrating advanced medical techniques and teamwork [1][2]. Group 1: Medical Achievement - The patient suffered a rare and severe cervical spine dislocation akin to "decapitation" after being struck by a robotic arm [1]. - A core orthopedic team, along with emergency, intensive care, and anesthesia specialists, collaborated to perform the surgery using an innovative "satellite plate" fixation technique, leading to the patient's stable recovery post-operation [1][2]. Group 2: Professionalism and Teamwork - The surgical team, led by Professor Chen Huajiang, emphasized the importance of meticulous pre-surgical planning, risk assessment, and teamwork during the operation, showcasing their high level of expertise and commitment to patient care [2]. - The operation was described as a race against death, with the team facing unprecedented challenges and potential risks, yet they managed to achieve a successful outcome [2]. Group 3: Medical Ethics and Public Trust - The article reflects on the broader context of medical ethics, highlighting the need for mutual respect and understanding between medical professionals and the public to foster a healthier doctor-patient relationship [3][4]. - It stresses that the essence of medicine lies not only in treating diseases but also in building trust and compassion between doctors and patients, which is crucial for effective healthcare delivery [4].

Group 1 - The core issue of the article revolves around the tragic incident of a doctor in Henan Province who fell victim to online violence due to medical disputes, highlighting the need for a harmonious doctor-patient relationship and a supportive working environment for medical professionals [1] - The article discusses the historical context of frequent violent incidents against medical staff in China, leading to the implementation of various laws and regulations aimed at improving the medical environment and addressing disputes through legal channels [1][2] - It emphasizes the importance of addressing online violence, which has become a significant factor affecting doctor-patient relationships, and suggests proactive measures to mitigate risks and provide support for affected medical personnel [2] Group 2 - The article suggests that fostering trust between doctors and patients is essential, recommending practices such as visualizing consent processes and maintaining electronic medical records to reduce misunderstandings [2] - It highlights innovative approaches like role-reversal activities and VR experiences to enhance empathy and understanding between doctors and patients, promoting a collaborative rather than adversarial relationship [3] - The article calls for societal respect for medical professionals, emphasizing that a supportive environment is crucial for doctors to effectively meet the health needs of patients and improve public health outcomes [3]

Core Viewpoint - The tragic incident involving a doctor in Henan Province highlights the urgent need to improve doctor-patient relationships and create a supportive working environment for medical professionals in the context of rising online violence and medical disputes [1][2]. Group 1: Medical Disputes and Legal Framework - China has implemented a series of laws and regulations, such as the Basic Medical and Health Promotion Law and the Physician Law, to address the frequent occurrences of medical disputes and violence against healthcare workers [1]. - There are established legal procedures and channels for resolving medical disputes, including voluntary negotiation, mediation, and judicial litigation, with third-party involvement in many regions to enhance credibility [1]. Group 2: Impact of Online Violence - The rapid development of social media has led to online violence becoming a significant factor affecting doctor-patient relationships, characterized as "soft violence" that is low-cost, discreet, and harmful [2]. - Authorities are urged to take proactive measures to address online violence, including collaboration between law enforcement and internet platforms to detect and intervene early in potential online harassment cases [2]. Group 3: Building Trust and Understanding - Initiatives such as "doctor-patient role reversal" activities and VR experience systems are being implemented to foster understanding and empathy between doctors and patients, promoting a collaborative approach to healthcare [3]. - Emphasizing the importance of respect for medical professionals, the article advocates for a societal shift towards valuing healthcare workers, which is essential for improving the overall healthcare environment and patient satisfaction [3].

Core Points - The tragic case of Dr. Shao, a gynecologist who committed suicide after enduring seven months of online harassment, highlights the severe impact of medical disputes and the challenges faced by healthcare professionals in China [1][4][5] - The online violence against Dr. Shao stemmed from three medical disputes, raising questions about the healthcare system's ability to protect its practitioners [3][4][29] - The incident has reignited discussions about the doctor-patient relationship, the pressures on medical professionals, and the systemic failures in addressing medical disputes [5][34][36] Group 1: Medical Disputes and Online Harassment - Dr. Shao had over 30 years of experience and delivered more than 30,000 babies, yet faced severe online harassment due to three medical disputes [3][4] - The first dispute involved a patient who suffered from amniotic fluid embolism, leading to a hysterectomy, with the family demanding 1 million yuan in compensation [3][10] - The second dispute arose from a patient who insisted on a natural birth, resulting in a uterine rupture and fetal death, despite signing a risk acknowledgment [3][10] - The third case involved a newborn diagnosed with cerebral palsy after two days, with the family blaming the hospital for alleged malpractice [3][10] Group 2: Systemic Issues in Healthcare - The healthcare system's failure to protect Dr. Shao during the online harassment and medical disputes raises concerns about institutional support for medical professionals [4][29] - The current medical dispute resolution system tends to place the burden of responsibility on individual doctors, leading to feelings of isolation and helplessness among practitioners [29][30] - Hospitals often lack effective measures to manage online harassment and disputes, with varying responses to such incidents across different institutions [34][35] Group 3: Doctor-Patient Relationship - The relationship between doctors and patients has become increasingly strained, with a history of tension exacerbated by recent events [27][33] - Effective communication and understanding of risks between doctors and patients are crucial in preventing disputes and misunderstandings [36] - The need for hospitals to implement proactive measures, such as recording pre-surgery discussions, is emphasized to bridge the knowledge gap between doctors and patients [36]