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银行配合反诈与正常服务客户并不矛盾
Nan Fang Du Shi Bao· 2025-11-12 23:12
Core Viewpoint - The recent incident involving a bank customer highlights the excessive restrictions imposed by banks during cash withdrawals, raising concerns about the balance between anti-fraud measures and customer service [1][2][3] Group 1: Incident Overview - A customer faced unreasonable withdrawal restrictions at a Bank of China branch in Dongying, Shandong, including a requirement to explain account transaction details [1] - The bank set a withdrawal limit of 10,000 yuan, claiming it was necessary for anti-fraud efforts, although different branches of the same bank denied this policy [1][2] - The local anti-fraud center clarified that the issue was not related to their operations, indicating it was a bank-specific problem [1] Group 2: Regulatory Context - The current regulations require banks to verify customer identity and the source of funds for cash transactions above 50,000 yuan or equivalent in foreign currency [2] - The upcoming 2025 revision of these regulations proposes to eliminate the 50,000 yuan threshold, emphasizing a risk-based approach for customer due diligence [2] - Despite regulatory changes, some bank branches continue to impose stricter limits and additional requirements, leading to inconsistencies across different regions [2] Group 3: Industry Implications - The banking industry must adhere to national standards to provide customers with stable expectations and avoid arbitrary restrictions [3] - The practice of questioning a customer's bank transactions without proper authority undermines the credibility of banking institutions and the judicial system [3] - Enhanced anti-fraud measures should not come at the expense of ordinary citizens, as this could hinder the effectiveness of anti-fraud initiatives [3]
对取款人搞“有罪推定”,银行不能都甩锅给“反诈”
Nan Fang Du Shi Bao· 2025-11-12 09:01
Core Viewpoint - The recent incident at a bank in Shandong has sparked significant debate regarding the excessive withdrawal restrictions imposed by banks, highlighting the need for a balance between anti-fraud measures and customer rights [1][2]. Group 1: Incident Overview - A lawyer faced high withdrawal thresholds and was asked to explain personal account transaction details while attempting to withdraw cash from a bank, raising concerns about the bank's practices [1]. - The bank set a withdrawal limit of 20,000 yuan, claiming it was necessary for anti-fraud efforts, but different branches of the same bank denied this policy [1]. - The local anti-fraud center clarified that the issue was not related to their operations, indicating it was a problem specific to the bank [1]. Group 2: Regulatory Context - The current regulations require banks to verify customer identity and the source of funds for cash transactions above 50,000 yuan, but proposed revisions aim to eliminate this fixed threshold, focusing instead on risk-based assessments [2]. - The 2025 draft revision emphasizes that financial institutions should conduct due diligence based on customer characteristics and transaction nature, rather than adhering to a strict monetary limit [2]. Group 3: Variability in Bank Practices - There is a noticeable inconsistency in how different bank branches implement withdrawal policies, with some branches imposing stricter requirements than the national standard [3]. - In certain regions, banks have set withdrawal limits even lower than the national standard, with some requiring extensive documentation for transactions as low as 10,000 yuan [3]. - The lack of uniformity in banking practices creates confusion for customers and undermines the stability expected in a unified national market [3]. Group 4: Legal and Ethical Implications - Banks do not have the authority to interrogate customers about their transaction history without legal procedures, and such practices can harm the bank's credibility and the integrity of the judicial system [4]. - The presumption of guilt against customers and the overreach of banks in enforcing anti-fraud measures can negatively impact public trust and the effectiveness of anti-fraud initiatives [4].
法治在线丨银行柜台取现遭“盘问” 反诈不应“加码误伤”
Core Points - The article highlights the tension between anti-fraud measures and individual privacy rights, illustrated by two recent incidents involving a lawyer and a doctor facing excessive scrutiny from banks and telecom operators [1][11][20] Group 1: Banking Sector - A lawyer faced questioning about the purpose of withdrawing 40,000 yuan, despite regulations stating that only withdrawals over 50,000 yuan require reporting [1][3] - The bank staff escalated the inquiry by checking the lawyer's transaction history, which raised concerns about privacy and the appropriateness of such actions [5][9] - The lawyer ultimately decided to abandon the withdrawal due to the invasive nature of the questioning, reflecting a growing frustration with banking practices in the context of anti-fraud measures [9][11] Group 2: Telecom Sector - A doctor experienced her husband's phone being deactivated due to suspected fraud, leading to a lengthy and unresolved appeal process that severely impacted their daily lives [12][16] - The couple's situation was exacerbated when the doctor attempted to assist her husband, resulting in her own phone being deactivated as well [16][18] - After media attention, the telecom operator provided a resolution, highlighting the challenges faced by users in navigating the system [18][20] Group 3: Regulatory Environment - The article discusses the need for a balance between effective anti-fraud measures and the protection of individual rights, as recent incidents indicate a trend of excessive scrutiny [20][23] - Experts emphasize that anti-fraud efforts should not infringe on personal privacy and that regulations should be refined to avoid unnecessary burdens on ordinary citizens [23][27] - A recent regulatory change removed the requirement for banks to inquire about the source of funds for cash transactions below 50,000 yuan, indicating a shift towards more user-friendly practices [27]
办张电话卡,营业厅要工作证明、无犯罪证明、银行流水、房产证?江西省通信管理局最新通报
Mei Ri Jing Ji Xin Wen· 2025-11-04 10:51
Core Viewpoint - The article highlights the discrepancies in requirements for obtaining a phone card across different regions in China, particularly focusing on the additional documentation and prepayment demands imposed by telecom operators in certain areas, which are justified by the need to combat fraud [1][4][5]. Group 1: Requirements for Obtaining Phone Cards - In some cities, telecom operators require additional documents such as "no criminal record," "work proof," or "bank statements," while others only require an ID [1][2]. - The prepayment amounts vary significantly, with some locations requiring deposits ranging from 100 to 1000 yuan depending on the operator and location [2][4]. - The requirements for obtaining a phone card are notably stricter in Jiangxi province compared to other provinces like Fujian, Gansu, and Heilongjiang, where the process is more lenient [3][4]. Group 2: Justifications and Regulations - Telecom operators cite "anti-fraud measures" as the reason for the additional requirements, although many staff members cannot provide specific policy documents to support these claims [4][5]. - The Ministry of Industry and Information Technology has established norms for real-name registration and identity verification, but there is currently no national regulation mandating the additional requirements such as "no criminal record" or high prepayment amounts [5]. - The Jiangxi Provincial Communication Administration has acknowledged the issues raised and is taking steps to investigate and rectify the situation to protect consumer rights [5].
离谱!多地办电话卡要工作证明、无犯罪证明、银行流水
Xin Lang Cai Jing· 2025-11-03 14:12
Core Viewpoint - The article discusses the discrepancies in requirements for obtaining a phone card across different regions in China, particularly focusing on the additional documentation and prepayment requirements imposed by telecom operators in Jiangxi province, which are not uniformly mandated by national regulations [1][6][9]. Group 1: Requirements for Obtaining Phone Cards - Telecom operators in Jiangxi have implemented stricter requirements for obtaining phone cards, including the need for documents such as a "no criminal record" certificate, work proof, or property documents, along with a prepayment of 500 to 1000 yuan [1][4][6]. - In contrast, regions like Fujian, Gansu, and Heilongjiang have more lenient requirements, often only requiring an ID and no additional documentation or prepayment [5][6][9]. - The inconsistency in requirements has led to confusion among consumers, with some operators providing conflicting information regarding what is necessary to obtain a phone card [6][8]. Group 2: Justification and Legality of Requirements - Operators justify the additional requirements as measures to combat telecom fraud, but the specific regulations backing these requirements are unclear and not uniformly enforced [1][6][9]. - Experts have pointed out that there is currently no national regulation that explicitly authorizes telecom operators to impose such additional conditions for obtaining phone cards, raising questions about the legality of these practices [1][7][9]. - The lack of a unified standard for phone card applications across different regions has been criticized, with suggestions for regulatory bodies to establish basic standards to streamline the process and reduce unnecessary burdens on consumers [9].
民生银行菏泽分行营业部成功堵截一笔涉诈资金
Qi Lu Wan Bao· 2025-09-23 02:59
Group 1 - A 50-year-old man attempted to withdraw funds at Minsheng Bank Heze Branch, which raised suspicions due to the recent transfer from an account in Yunnan Province and the man's unusual behavior [1] - The bank staff reported the situation to the operations supervisor, who confirmed the account's irregularities and activated the anti-fraud mechanism, reporting to the anti-fraud center [1] - The man returned to the bank later that day, prompting staff to contact the anti-fraud center and police, leading to his investigation for allegedly renting out his account to facilitate fraudulent fund transfers [1] Group 2 - The Heze City Joint Conference Office for Combating and Governing New Types of Telecom and Internet Crimes issued a letter of appreciation to Minsheng Bank Heze Branch for their contributions in this incident, commending the staff's responsible work attitude [2] - The bank plans to enhance customer identity verification and risk alert measures, focusing on preventing both fraud and individuals becoming tools for withdrawals, ensuring comprehensive inquiries and warnings [2]
武汉2人入选“中国好人榜”
Chang Jiang Ri Bao· 2025-06-25 00:56
Core Points - The "China Good Person List" for 2025 was announced on June 24, highlighting 152 individuals recognized for their outstanding contributions in various categories such as helping others, bravery, honesty, dedication, and filial piety [1][2] - Two police officers from Wuhan, Pan Li and Han Jing, were honored for their exceptional service in crime prevention and public safety [1][2] Group 1: Contributions of Pan Li - Pan Li has been actively involved in anti-fraud work since 2017, playing a significant role in solving high-profile cases such as stock fraud and scams targeting the elderly [1] - He has innovatively promoted anti-fraud awareness through 39 live-streaming sessions, with videos reaching over 100 million views, including a popular video on the national anti-fraud app that garnered 24 million views and 306,000 likes [1] - His keen professional insight led to the successful dismantling of a major elderly fraud gang after a month of investigation, resulting in two second-class personal honors and three commendations for his outstanding performance [1] Group 2: Contributions of Han Jing - Han Jing, a former marine, joined the auxiliary police force in March 2019 and has maintained a strong sense of duty, particularly in DUI enforcement [2] - He gained recognition for heroically rescuing a drowning woman by jumping approximately 30 meters from a bridge into the Han River, earning him titles such as "Model of Hubei" and "Wuhan Moral Model" [2] - Following his heroic actions, a volunteer service team was established in his honor, engaging in community service activities such as safety lectures and elder care [2]
警银协作再立新功:农行明湖支行与警方联手成功劝阻残疾老人受骗
Qi Lu Wan Bao· 2025-06-18 06:39
Core Insights - The article highlights the critical role of financial institutions in combating telecom fraud, as demonstrated by the successful intervention of Agricultural Bank of China staff in Jinan [1][3][6] Group 1: Incident Overview - A disabled elderly man attempted to adjust his transfer limit at the Agricultural Bank of China, which raised suspicions among the staff due to his unusual request [1] - The elderly man had been transferring money through a suspicious app called "People's Assets," believing it to be a legitimate investment opportunity [1][3] - The staff's vigilance led to the activation of a police cooperation mechanism, resulting in the identification of the app as a scam [3] Group 2: Response and Outcome - Police confirmed the app was fraudulent and explained the scam's operation to the elderly man, who eventually recognized he was being deceived [3] - The police initiated a case to recover over 10,000 yuan that had already been transferred by the elderly man [3] - The elderly man expressed gratitude to the bank staff for their persistence in preventing further losses [3] Group 3: Institutional Measures - Agricultural Bank of China advises the public to use legitimate channels for financial activities and to remain cautious of high-return promises [6] - The Jinan branch has intercepted two fraud cases this year, involving amounts exceeding 1.1 million yuan [6] - The bank plans to enhance anti-fraud education, particularly targeting vulnerable groups such as the elderly and disabled, while improving police-bank collaboration [6]