Core Viewpoint - The article discusses the impact of the "0 yuan purchase" subsidy war on tea beverage shops in Shenzhen, highlighting the struggles of employees and the unsustainable nature of their working conditions amid intense competition from delivery platforms [4][15]. Group 1: Employee Experiences - Many tea shop employees, especially summer workers, are overwhelmed by the demands of their jobs, leading to high turnover rates as they leave due to exhaustion and stress [6][14]. - Employees report physical ailments such as hand injuries and chronic pain due to the demanding nature of their work, which often involves long hours of standing and repetitive motions [8][9]. - The working conditions are described as harsh, with employees often unable to take breaks or sit down during their shifts, leading to fatigue and health issues [9][10]. Group 2: Financial Implications - The subsidies provided by delivery platforms only cover a small portion of the costs incurred by tea shops, with businesses receiving only 10% to 30% of the discount offered to customers [15]. - Despite increased sales from promotional activities, many employees do not see a corresponding increase in their wages, as their pay remains fixed regardless of the volume of orders [15][16]. - The article highlights a specific case where a tea shop processed 1,600 orders in a day but only generated revenue of over 1,000 yuan, illustrating the financial strain on businesses [15]. Group 3: Conflicts and Challenges - The article notes frequent conflicts between delivery riders and shop employees, particularly during peak order times, which adds to the stress of the work environment [17][18]. - Employees face pressure from both customers and riders, leading to a chaotic atmosphere where mistakes are common, further complicating their already challenging roles [17][18]. - The ongoing competition among delivery platforms has intensified the workload for tea shop employees, who are often at the bottom of the hierarchy in terms of pay and working conditions [18].

Core Viewpoint - The article discusses the impact of the "0 yuan purchase" promotional campaigns on the tea beverage industry in Shenzhen, highlighting the struggles of summer workers and the operational challenges faced by tea shops during intense competition among delivery platforms [3][4][12]. Group 1: Impact of Subsidy Wars - The subsidy wars initiated by various delivery platforms have led to significant operational challenges for tea shops, with reports of unsold beverages and increased workload for staff [3][4][12]. - Many tea shop employees, particularly summer workers, have left their jobs due to the overwhelming demands and chaotic work environment created by these promotional campaigns [4][12]. - The financial implications for tea shops are severe, as they often receive only 10% to 30% of the subsidies offered to customers, leading to losses despite increased sales volume [16][17]. Group 2: Employee Experiences - Employees report extreme physical strain, with long working hours (often exceeding 9 hours) and a lack of breaks, leading to various health issues such as tendonitis and varicose veins [6][7][12]. - The working conditions are described as chaotic, especially during peak times, with employees feeling overwhelmed by the volume of orders and the pressure from delivery riders [9][19]. - Many summer workers perceive themselves as "cheap labor," with low wages and high turnover rates, as they often leave jobs shortly after starting due to the demanding nature of the work [13][15]. Group 3: Conflicts and Challenges - Conflicts between delivery riders and tea shop employees are common, particularly during busy periods when orders are delayed, leading to heightened tensions and confrontations [19][20]. - The article notes that the operational pressures from the promotional campaigns have created a hostile environment for both employees and riders, with both groups feeling the strain of the competitive landscape [20][21]. - Despite the increase in order volume due to promotions, the actual financial benefits for tea shop employees remain minimal, as their compensation does not reflect the increased workload [17][18].

Core Points - The article discusses the ongoing subsidy war among food delivery platforms since the launch of Taobao's delivery service in May, highlighting the intense competition and its impact on businesses and workers [1][35]. Group 1: Impact on Tea Shops - The tea and coffee shop sector is heavily affected by the subsidy wars, with many shops experiencing operational challenges such as unclaimed orders and staff conflicts [2]. - Some tea shop employees report significant financial losses due to the subsidy model, where they receive minimal compensation for orders, often not covering their costs [2][28]. - The article mentions a specific case where a tea shop received 1,600 orders in a day but only generated over 1,000 yuan in revenue, indicating the financial strain on businesses [29]. Group 2: Employee Experiences - Employees in tea shops, particularly summer workers, report physical exhaustion and injuries due to long hours and high-pressure environments, with some quitting after just a few days [5][6][22]. - The working conditions are described as grueling, with employees often standing for over 9 hours a day without breaks, leading to various health issues [10][11][12]. - The article highlights the perception of employees as "cheap labor," with summer workers earning around 20 yuan per hour, which is considered competitive but still low given the demands of the job [23][24]. Group 3: Conflicts and Challenges - There are frequent conflicts between delivery riders and shop employees, particularly during peak order times, leading to stressful working conditions [30][32]. - The article notes that the chaotic environment during busy periods often results in mistakes, further exacerbating tensions between staff and riders [31][34]. - Despite the increase in order volume due to subsidies, the article emphasizes that the financial benefits do not translate to higher earnings for employees, who remain underpaid and overworked [28][36].