外卖行业发展

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点外卖的客人,酒店真怕了?
Hu Xiu· 2025-07-29 06:30
Core Viewpoint - The ongoing conflict between hotels and food delivery services highlights the growing demand for food delivery options among hotel guests, driven by the expanding food delivery market in China [9][10][12]. Group 1: Industry Growth and Trends - The food delivery market in China is projected to reach 1.5 trillion RMB by 2024, a 129% increase from 653.5 billion RMB in 2019, with a daily order volume of approximately 46 million [9]. - The penetration rate of food delivery in the overall restaurant industry has risen to 26%, with food delivery users reaching 592 million, accounting for 53% of internet users in China [9]. - The hotel industry is adapting to this trend, with an increasing number of guests expecting the freedom to order food delivery [10][12]. Group 2: Hotel Industry Dynamics - By the end of 2024, the number of hotel establishments in China is expected to reach 348,700, with a total of 17.64 million rooms, surpassing the peak levels of 2018-2019 [17]. - The number of mid-range hotels has increased from 31,000 in 2019 to 51,000 in 2024, a growth of approximately 64%, capturing nearly 15% of the national hotel market share [18]. - The competitive landscape for mid-range hotels has intensified, with the RevPAR (Revenue per Available Room) for mid-range hotels in 2024 declining by about 10% compared to 2019 [19]. Group 3: Delivery Methods and Challenges - Various delivery methods are employed in hotels, including delivery by external couriers, hotel staff, robots, or storage in delivery cabinets for guests to pick up [26]. - The increasing volume of food deliveries can lead to delays, prompting hotels to develop contingency plans to manage guest expectations [28]. - The integration of robots for food delivery in hotels is becoming common, with companies like Yunji Technology reporting that hotel scenarios contributed 70.1% to 83% of their revenue from 2022 to 2024 [25]. Group 4: Guest Expectations and Service Quality - Guests increasingly view food delivery as a standard service in hotels, leading to dissatisfaction when delivery is not facilitated by the hotel [31]. - The perception of service quality varies, with some guests expecting high-end hotels to provide seamless food delivery, while others express frustration over the lack of such services [38]. - The hotel industry is urged to understand their target customer profiles and adapt their services, including food delivery, to enhance guest experiences [39].
外卖大战骑手单日收入增长111%,今年上半年相关企业注册量增长13.50%
Qi Cha Cha· 2025-07-17 06:26
(原标题:外卖大战骑手单日收入增长111%,今年上半年相关企业注册量增长13.50%) 2025年7月初,美团、淘宝闪购、饿了么等平台开启大规模补贴战,引发订单暴增。据媒体报道,饮品 店日出千杯营收过万不是奇迹,骑手单日收入更是增长了111%,平台纷纷发布战绩,美团即时零售日 订单量超过1.5亿,淘宝闪购、饿了么联合宣布日订单量再次突破8000万创新高的战绩(不含自提及0元 购)。 企查查数据显示,国内现存外卖相关企业339.85万家。近十年相关企业注册量呈整体增长态势,2024年 全年注册112.31万家,同比增长4.76%。截至目前,今年已注册外卖相关企业65.26万家,其中前6月注 册60.39万家,同比增长13.50%。从地区分布来看,外卖相关现存企业主要集中分布在华东地区,占比 达39.06%。 1.现存外卖相关企业339.85万家 企查查数据显示,从地区分布来看,外卖相关现存企业主要集中分布在华东地区,占比达39.06%。其 次,分布在华中地区、华南地区的相关企业分别占比15.40%、14.22%。 企查查数据显示,国内现存外卖相关企业339.85万家。近十年相关企业注册量呈整体增长态势,其中 2 ...