Group 1 - The "Double Eleven" shopping season has led to various promotional activities by e-commerce platforms, such as "full reduction coupons," "pre-sale price locks," and "limited-time flash sales," which can confuse consumers and lead to potential disputes [1] - The distinction between "deposit" and "advance payment" is crucial, as they have different legal implications; a deposit is a legally recognized guarantee, while an advance payment is not [3] - During the "Double Eleven" period, the surge in orders increases pressure on delivery services, leading to frequent issues such as delays, losses, and damages [5] Group 2 - Sellers bear the risk of damage to goods during transit until the buyer has signed for the delivery; consumers should inspect goods upon receipt and document any issues for potential claims [7]

Core Points - The "Double Eleven" shopping season has led to various promotional activities by e-commerce platforms, which can confuse consumers and result in disputes [1] - The distinction between "deposit" and "advance payment" is crucial, as they have different legal implications [3] - The surge in orders during "Double Eleven" increases pressure on logistics, leading to common issues such as delays, loss, and damage of packages [5] Group 1 - The promotional rules during "Double Eleven" are complex, particularly regarding the terms "deposit" and "advance payment," which can lead to consumer confusion [1][3] - "Deposit" is a legally recognized form of guarantee, where the buyer loses the deposit if they back out, while the seller must return double the deposit if they fail to deliver [3] - "Advance payment" is not a legal term and can be refunded regardless of who breaches the contract [3] Group 2 - The increase in orders during "Double Eleven" results in heightened logistics pressure, leading to frequent issues with delivery [5] - Sellers are responsible for the risk of damage or loss until the buyer has signed for the package, emphasizing the importance of verifying goods upon delivery [7] - Consumers should document any issues with their orders immediately and communicate with sellers for compensation [7]

Group 1 - The article discusses the difference between "deposit" (定金) and "advance payment" (订金), highlighting that they have distinct legal implications. "Deposit" is non-refundable under certain conditions, while "advance payment" can be refunded if the contract is not fulfilled [2][13]. - According to the Civil Code Article 587, if the party providing the deposit fails to fulfill their obligations, they cannot request a refund of the deposit [2]. - Consumers are advised to retain evidence such as screenshots of product promotions, payment receipts, communication records with merchants, and photos or videos of the products to effectively protect their rights in case of disputes [6]. Group 2 - When choosing merchants on e-commerce platforms, consumers should look for businesses that display their business licenses, operating addresses, and contact numbers to minimize the risk of disputes [8]. - In case of illegal activities by merchants, consumers are encouraged to report to the authorities by calling 12315 or 12345 [8].

Core Viewpoint - The article discusses the legal distinction between "deposit" and "advance payment" in the context of consumer rights during online shopping, particularly during the "Double 11" shopping festival, highlighting the implications for refunds and consumer protection [1][2]. Group 1: Legal Definitions - "Deposit" is a legal term that serves as a guarantee for the obligations of both parties in a contract, and if the payer fails to fulfill the contract, they are not entitled to a refund [6]. - "Advance payment" is a common term that refers to a partial payment made in advance, and both parties can request a refund if the contract does not proceed [6]. Group 2: Consumer Rights and Protection - According to the Civil Code Article 587, if the party providing the deposit fails to fulfill their obligations, they cannot request the return of the deposit [2]. - Consumers are advised to retain evidence such as screenshots of product promotions, payment receipts, communication records with merchants, and photos or videos of the product to effectively protect their rights in case of disputes [5]. - When choosing merchants on shopping platforms, consumers should look for businesses that display their licenses, addresses, and contact information to minimize the risk of disputes [8].