"坐着会给顾客懒散的感觉，会让顾客不想进来消费。"一位经营者如此解释。 这是一种和真正的劳动不同的劳动。它的价值不在于完成工作本身，而在于营造出"在工作"的姿态。 "在工作"的劳动姿态，开始被单独抽离出来加以规范。站着、走动、微笑、口播，成为评价绩效的一部分——它们并不直接提升 服务效率，却不断被强化、被记录、被奖惩。 "可以坐着上班" 打开招聘软件，可以看到制造业与服务业不少招聘广告中，正在把"坐着"当做一项工作福利。仿佛"能坐着工作"本身就是一种特殊 待遇。 与之相对的，是基层服务行业中日益普遍的"全程站立"：餐饮、零售、酒店等岗位的员工，许多都被要求在超长工时里全程站立 工作，不设椅子，没有休息，不能坐下。 这种要求并非出于效率或安全考虑，而是源于一种看不见的表演逻辑：站立的身体，被当作"积极""专业""热情"的象征，传递给顾 客、传递给管理者，也传递给摄像头背后的监控系统。 当劳动变成表演，劳动者也就成了道具。健康被消耗，情绪被压住，人与人之间的真诚被替换成标准化的笑容和话术。这不仅是 服务业的日常，也是当下许多岗位的现实：制度用可复制的动作定义"合格"。 01 口播 在许多门店，劳动的第一要求不是把 ...

Core Viewpoint - The article discusses how WeChat communication reflects power dynamics and social ethics in modern relationships, highlighting the negative psychological impacts of dismissive communication styles [1][2][3]. Group 1: Communication Dynamics - WeChat has become a crucial medium for interpersonal relationships, with users checking it over 30 times a day on average in China [1]. - Certain reply patterns, such as minimal responses or delayed replies, create an imbalance in conversational power, leading to feelings of self-doubt in the recipient [1][2]. - The phenomenon of "intentional neglect" in replies can be seen as a form of social violence, affecting the mental well-being of individuals who experience it [1]. Group 2: Emotional Alienation - The article connects the arrogant attitudes in WeChat communication to a broader trend of emotional alienation in society, where individuals struggle to empathize with others behind screens [2]. - The concept of "objectification" in digital communication is discussed, where individuals are treated as mere symbols rather than emotional beings [2]. Group 3: Reconstructing Communication Norms - The need to rebuild rational communication in the digital age is emphasized, advocating for basic etiquette such as timely responses and maintaining conversational integrity [2]. - The article references Habermas's theory of communicative action, suggesting that genuine communication should be based on mutual recognition [2]. Group 4: Value of Genuine Interaction - WeChat interactions serve as a reflection of societal values, where dismissive behavior indicates a lack of respect for the other person's time and attention [3]. - The article encourages individuals to recognize the importance of sincere communication as a form of resistance against emotional alienation in the digital world [3].