Group 1: Housing Rental Regulations - The first administrative regulations specifically targeting housing rental in China were implemented on September 15, addressing issues such as housing safety, deposit refunds, rental stability, and leasing registration [2] - The regulations provide systematic provisions on housing supply, contract norms, leasing entities, and rights protection, aiming to resolve industry pain points and offer institutional guarantees [2] - The regulations prohibit the separate rental of non-residential spaces for living, set limits on the number of tenants per room, and establish minimum living space standards to eliminate "shared rental" situations [2] Group 2: Real Estate Transaction Risks - Recent warnings from Xining's Housing Security and Real Estate Management Bureau highlighted risks in second-hand property transactions, including the use of false identities in negotiations [3] - Consumers are advised to verify property ownership documents and use regulated accounts for fund settlements to mitigate transaction risks [3] - The real estate market is increasingly focused on transaction safety and service quality, with a growing emphasis on consumer rights protection as the market transitions to a "stock era" [3][4] Group 3: Company Initiatives - Beike Holdings launched a "True Guarantee" full-process service assurance system on September 22, aimed at enhancing service quality and promoting healthy industry development [1][4] - The "True Guarantee" system includes 35 service commitments, focusing on real housing sources, payment security, commission refunds, privacy protection, and quality compensation [4][5] - Beike has established a 100 million yuan special guarantee fund to ensure quick compensation for consumers facing losses during compliant transactions, with a total of 55.6 billion yuan in compensation claims processed from 2001 to August 2025 [5]

Core Viewpoint - The article highlights the increasing complexity and risks in real estate transactions, emphasizing the need for improved service standards and consumer protection mechanisms in the industry [1][12][30]. Group 1: Consumer Protection and Service Standards - The establishment of a special service guarantee fund by Beike, with an annual scale of 100 million yuan, aims to resolve disputes arising during transactions [4][15]. - Beike has created a "platform-level service commitment" structured as "3+3," which includes six service commitments designed to enhance transaction safety and consumer protection [15][17]. - The platform's proactive approach to handling complaints and disputes has led to the formation of a compensation mechanism that prioritizes consumer rights while sharing the burden with brand partners [23][24]. Group 2: Risk Management and Transaction Safety - Beike has developed standardized transaction processes and management rules to mitigate risks associated with real estate transactions, including the identification of risk characteristics and the establishment of a city-level risk management organization [19][20]. - The use of technology, such as VR for property handover, enhances transparency and reduces disputes during the transaction process [26][27]. - The platform's dual-layered security measures, including the compensation mechanism and service commitments, aim to minimize potential losses and ensure safer transactions [20][32]. Group 3: Industry Evolution and Impact - Beike's initiatives reflect a shift from merely supervising agents to actively participating in transaction resolution, thereby enhancing the overall service quality in the real estate market [12][13][30]. - The company's efforts have contributed to a more trustworthy and efficient transaction environment, fostering collaboration between consumers and service providers [24][30]. - Beike's role as a facilitator of industry infrastructure development has been pivotal in transforming the competitive landscape of real estate services [31][32].