Core Viewpoint - The article emphasizes that digital transformation in enterprises is often hindered by unclear business requirements and the misconception that technology can solve all management issues, highlighting the need for realistic expectations and effective communication between IT and business departments [1][2][5]. Group 1: Challenges in Digital Transformation - Many enterprises face challenges in digital transformation due to vague business requirements, leading to difficulties in IT departments accurately addressing these needs [1][4]. - There is a tendency for IT departments to overpromise on capabilities due to a lack of understanding of the complexities involved in implementing technology solutions [2][5]. - Business leaders often underestimate the technical challenges, believing that solutions are simpler than they actually are, which can lead to project delays or failures [2][5]. Group 2: Misconceptions about Technology - The belief that technology is a universal solution can lead to unrealistic expectations from business departments, resulting in IT departments making commitments beyond their capabilities [2][5]. - There is a risk of projects becoming overly complex due to continuous changes in business requirements, which can inflate costs and extend timelines unnecessarily [5][7]. - IT departments must recognize the limitations of technology and avoid the trap of overcommitting to unrealistic demands from business units [2][5][7]. Group 3: Importance of Communication and Realistic Planning - Effective communication between IT and business departments is crucial to ensure that requirements are feasible and aligned with technical capabilities [2][7]. - Establishing a clear understanding of the relationship between technology, business needs, and cost is essential for successful project execution [7]. - Continuous collaboration and feedback mechanisms should be implemented to prevent scope creep and ensure that projects remain within realistic boundaries [7].

Core Viewpoint - Digital systems play a crucial role in the digital transformation of enterprises, but many companies invest heavily in these systems only to see minimal or negative results due to misaligned expectations and a lack of systematic planning [1][2] Group 1: Nature of Digital Systems - The essence of digital systems is to optimize business processes, enhance operational efficiency, and support management decisions, rather than to replace business functions [1] - Digital systems should be viewed as tools that assist business operations, not as miraculous solutions that can instantly resolve all management issues [10] Group 2: Misconceptions in Digital Transformation - Many traditional enterprises are confused about digital transformation, often believing that simply introducing a digital system equates to achieving transformation, while neglecting the need for organizational change and process reengineering [5] - The belief in the "omnipotence of technology" leads to unrealistic expectations, where leaders think that advanced systems will quickly solve all management problems without considering their own organizational capabilities [5] - The "speedy effect" misconception results in leaders expecting immediate improvements post-implementation, often leading to disappointment if results are not seen within a short timeframe [6] - Fragmented approaches, where different departments independently adopt their own digital systems, can create inefficiencies and operational burdens rather than enhancing productivity [7] Group 3: Tool vs. Miracle - The distinction between viewing digital systems as tools versus miracles lies in the meaning that enterprises assign to them, rather than the technology itself [3] - The "tool" mindset focuses on achieving specific goals through practical means, while the "miracle" mindset expects revolutionary changes without addressing underlying issues [4] Group 4: Recommendations for Effective Digital Transformation - Digital systems should be seen as tools that support business transformation and organizational upgrades, rather than as panaceas [10] - A strategic approach is necessary, ensuring that digital systems align with the enterprise's overall strategy, business processes, and organizational structure [11] - There should be a deep integration of systems with business processes, requiring active participation from business departments in system design and optimization [12] - Continuous operation, optimization, and iteration are essential post-implementation, as the launch of a system is just the beginning [13] - An agile, iterative approach to digital transformation is recommended, emphasizing pilot programs and gradual scaling rather than large-scale, all-encompassing implementations [14] Group 5: Final Summary - Companies should utilize digital systems as both tools and potential transformative assets, avoiding the mythologization of technology while also recognizing its innovative potential [16]