Core Insights - The article emphasizes the commitment of Urumqi Tianshan International Airport to enhance passenger experience by focusing on service quality and efficiency since its operational transition [1] Group 1: Service Quality Management - The airport aims to establish itself as a benchmark for international aviation services by prioritizing passenger needs and addressing key pain points in the travel process [1] - A series of refined, humanized, and intelligent service measures have been introduced to significantly improve service quality during the initial phase of the transition [1] Group 2: Convenience Service Innovations - The airport has restructured its convenience service system to address common passenger concerns such as "battery anxiety" and "rest needs," transitioning from mere functionality to enhanced experience [2] - A new charging network has been implemented with 15 multifunctional charging stations, accommodating up to 180 passengers simultaneously, supporting various electronic devices [2] - The seating areas at boarding gates have been upgraded to include Type-C and USB charging ports, allowing passengers to charge devices without searching for outlets [2] Group 3: Rest Area Development - The airport has introduced a "24-hour ecological rest area" designed to provide a quiet retreat for travelers, featuring natural elements and comfortable seating options [3] - The rest area is strategically located near essential facilities such as drinking fountains and restrooms, ensuring convenience for passengers [3] Group 4: Special Services Enhancement - The airport has prioritized the rights of special passengers, including those with disabilities and the elderly, by creating a "worry-free" travel experience through professional support and service innovation [4] - A new "borrow and return" model for wheelchairs has been introduced, allowing passengers to use wheelchairs without prior registration, enhancing dignity and convenience for those with mobility challenges [5] Group 5: Guidance System Upgrades - The airport has undertaken a comprehensive upgrade of its guidance system to improve travel efficiency, focusing on clear visibility and optimal experience [6] - New signage has been implemented to differentiate between transit processes for passengers with and without checked luggage, significantly improving transfer efficiency [7] - Plans to introduce electronic signage systems are underway, allowing real-time updates on flight information and passenger flow, enhancing the adaptability of guidance services [8] Group 6: Future Directions - The airport is committed to continuously improving service quality by focusing on passenger needs, enhancing service scenarios, and ensuring a safe, convenient, and comfortable travel experience [1]

《中国民航报》、中国民航网 记者郑雪 报道：近日，阿提哈德航空宣布，其首架空客A321LR将于今年 8月1日投入服务，今年内将有10架该型号飞机加入机队。该公司全新空客A321LR首次将公司标志性的 奢华服务和真正的头等舱体验引入窄体客机执飞的航线，在旅客体验方面迎来质的提升。 阿提哈德航空首席执行官Antonoaldo Neves表示："空客A321LR作为一款卓越机型展现了我们对奢华品 质、旅客体验及连接性的承诺。我们配备了全新头等舱套房、14个可全平躺、直通走道的商务舱座位， 以及升级的经济舱，将我们在宽体机队中的豪华体验完美复制到单通道客机上，并全程提供超高速无线 Wi-Fi，保证旅途中网络的无缝连接。"他还表示，空客A321LR是阿提哈德航空迈向"2030之旅"愿景的 转折点，阿提哈德航空将加速实现机队规模翻倍、旅客人数提升3倍，并于2025年内新增16个航点。 据悉，阿提哈德航空空客A321LR设有两间专属头等舱套房，该套房配备滑动门的私人封闭空间，均含 可平躺床铺、升级用餐体验及量身打造的设计细节。这是阿提哈德航空首次在窄体机上提供完整的宽体 机头等舱体验，将彻底重塑中短程航线的豪华标准。头等舱 ...