随着马年春节的临近，为保障春节期间跨境商家发货不停，菜鸟全球供应链、菜鸟跨境物流今日宣布启 动春节保障措施。 此外，为应对春节运营，菜鸟已采取多项人员与技术支持措施。公司将为值守员工发放留岗补贴与节日 激励，并组织年夜饭、集体观看春晚等活动。节前，菜鸟跨境物流已在60余个城市举办约50场"团圆 宴"，覆盖华南、华东、东南、中北四个大区，其中规模最大的东莞沙田场次参与员工超过600人。 "春节激励比较到位，错峰回家时可以用补贴给家人买更多礼物。"东莞沙田仓操作员郭梓升表示。他是 今年首次在仓库过年的一线员工之一。 面对春节旺季酒水、乳饮等重货、易碎品订单量上升的情况，菜鸟则在武汉、无锡等智能仓内投入机器 人进行自动搬运，以降低员工体力负荷、提升作业效率。通过数字化系统与自动化设备协同，单件重货 从拣选到出库最快仅需2分钟。 跨境物流服务方面，菜鸟还依托多航线、多口岸的物流网络，保障干线运输与末端派送顺畅。目前，菜 鸟物流网络已覆盖全球200多个国家和地区，运营超过1000万平方米的全球智能仓储网络，并为商家提 供"全球5日达""全球10日达"等国际履约服务。 本文系观察者网独家稿件，未经授权，不得转载。 在国内 ...

Core Viewpoint - The discussion around whether express delivery services will be suspended during the Spring Festival has garnered attention, with major companies confirming they will continue to provide services during this period [1][2][3]. Group 1: Company Responses - China Post will continue to provide services from February 15 to 23, allowing users to submit collection requests through various online channels and providing customer service via a dedicated hotline [1]. - SF Express will ensure the operation of express delivery services during the Spring Festival, adjusting service fees for certain shipments, with additional resource adjustment fees applied during the holiday [1]. - YTO Express will maintain service availability during the Spring Festival, with normal operations in most regions, except for areas affected by third-party logistics disruptions or weather conditions [2]. - Shentong Express will adjust operations based on local conditions, with most areas expected to have normal collection and delivery services, advising users to confirm specific times with local outlets [2]. - Zhongtong Express will also ensure stable logistics support during the Spring Festival, while JD Logistics commits to providing comprehensive logistics safety and service coverage, including same-day and next-day delivery options [3]. Group 2: Service Adjustments and Fees - SF Express will charge a resource adjustment fee of 0.1 to 1.5 yuan/kg for shipments over 20kg from January 19 to February 15, with additional fees during the holiday period [1]. - JD Logistics will implement a resource adjustment fee of 0.1 to 1.2 yuan/kg for express heavy goods during the Spring Festival [3].

Core Viewpoint - Multiple logistics companies are announcing service adjustments for the upcoming Spring Festival, including resource adjustment fees to manage peak demand and potential service delays due to resource allocation and extreme weather conditions [2][13]. Group 1: Service Announcements - SF Express will charge a resource adjustment fee of 0.1-1.5 yuan/kg for shipments over 20kg from January 19 to February 15, 2026, and will implement additional fees during the Spring Festival period [2][13]. - JD Logistics will impose a peak resource adjustment fee of 0.1-1.2 yuan/kg on express heavy cargo from January 19 to February 23, 2026, with varying fees for different customer agreements [4][14]. - Deppon Express will charge a resource adjustment fee of 0.2-0.5 yuan/kg for certain customers and products from January 19 to February 14, 2026, and will also implement additional fees during the Spring Festival [7][17]. Group 2: Customer Considerations - Long-term cooperative customers may receive discounts or exemptions on resource adjustment fees based on their agreements with the companies [2][8]. - Specific details regarding the resource adjustment fees for cooperative monthly billing customers will be available through sales managers or on the merchant workbench [4][14]. Group 3: Continuous Operations - Some express delivery companies, such as Shentong Express, have announced they will remain operational during the Spring Festival, with 76 transfer centers running normally and additional services like "half-day delivery" and "4-hour flash delivery" in key cities [11][21]. - Pinduoduo has confirmed that its logistics partners, including YTO Express and Jitu Express, will provide services during the Spring Festival, with China Post also continuing to accept packages [11][21].

Core Viewpoint - As the Spring Festival approaches, logistics demand is expected to peak, and the company is committed to ensuring logistics safety and service continuity during the holiday season [1][3]. Group 1: Logistics and Service Commitment - The company announced that it will operate without interruption during the Spring Festival, focusing on logistics safety and enhancing service coverage for warehousing, delivery, and repair services [1]. - The company will provide welfare guarantees for frontline employees working during the holiday, aiming to lead the industry in overall welfare support for new employment groups [1]. Group 2: Employee Welfare Initiatives - In 2026, full-time delivery riders will join the holiday support team, with the company preparing New Year's Eve meals for them to ensure they feel at home while working away from their families [3]. - The establishment of "Rider Homes" across the country will allow delivery personnel to experience a sense of warmth and community during the Spring Festival [3]. Group 3: Special Spring Festival Activities - The company will organize various New Year-themed activities at its logistics stations and warehouses, including making dumplings and distributing good luck symbols, while also providing hot drinks and portable food for employees working in winter [4]. - The investment in technology, such as unmanned vehicles, will help reduce the workload of employees, making the delivery process more efficient and secure during the holiday [4].