Core Viewpoint - During the New Year holiday, Jinan Unicom's service team maintained operations to ensure uninterrupted communication services and enhance customer experience, embodying their commitment to public service [1][3][5] Group 1: Service Commitment - Jinan Unicom's service team, recognized as a "Youth Civilization Unit," operated throughout the holiday to meet the surge in communication demands from customers returning home, traveling, and shopping online [1][3] - The team implemented a scientific scheduling system to ensure dedicated staff at every service window, demonstrating their commitment to customer service [1][3] - Customer feedback highlighted the team's extended service hours and the establishment of temporary service windows, which reduced average processing times by over 30% [3] Group 2: Community Engagement - The Jinan Unicom team actively engaged in community service by forming a "Youth Volunteer Service Team" to assist vulnerable groups, providing priority service and support [3][5] - The team conducted a "Communication Safety into Thousands of Homes" campaign to educate citizens on fraud prevention and digital literacy, particularly for the elderly [5] Group 3: Technological Integration - Jinan Unicom adopted digital tools to enhance service efficiency, including an "online appointment + offline processing" model that minimized wait times for customers [5][7] - The introduction of smart customer service robots and self-service terminals facilitated a more intelligent and convenient service experience [5][7] Group 4: Future Outlook - The commitment to service excellence and innovation will continue, with plans to enhance service quality and create a communication service benchmark that meets customer satisfaction and societal recognition [7]

Group 1 - The 10th China (Chengdu) Smart Industry International Expo, known as Chengdu Smart Expo, opened on July 10 and will last for three days until July 12 [1] - The expo features over 10 thematic activities, including the 2025 China Smart Industry Chain International Application Conference and the 2025 China Smart Energy Conference, focusing on cutting-edge topics such as "Beidou Large-scale Application" and "Low-altitude Economy Policy Interpretation" [1] - The event aims to accelerate the cultivation of new productive forces in low-altitude economy, Beidou applications, and smart energy, injecting new momentum into the high-quality development of Sichuan's economy [1] Group 2 - The expo has set up two major thematic exhibition areas for "Smart Energy" and "Low-altitude Economy" to align with national strategic needs [1] - Experts emphasized the importance of energy transition and regional interconnectivity, highlighting China's achievements in renewable energy, energy storage, and smart grid integration as valuable experiences for ASEAN countries [1] - The expo is co-hosted by the Sichuan International Chamber of Commerce, the China Satellite Navigation and Positioning Association, and the China Energy Research Society, with a theme of "Developing Digital Economy and Building Smart Society," covering an exhibition area of 20,000 square meters and attracting nearly 200 leading enterprises from Sichuan and beyond [2]