Core Viewpoint - The launch of Meituan's "Ask a Doctor" video consultation service enhances patient access to healthcare by allowing direct communication with top-tier hospital doctors from home, significantly increasing consultation volume [1][3]. Group 1: Service Features - The new video consultation feature allows patients to connect with doctors via video or phone, facilitating efficient communication about medical conditions without leaving home [1]. - The service includes two main components: "Instant Ask a Doctor," which offers 24/7 access to top hospital doctors with an average response time of 30 seconds, and "Expert Video Consultation," which allows patients to schedule appointments with renowned doctors from top hospitals [3]. - The service has been integrated with nearly 1,000 top-tier hospitals across various specialties, ensuring availability of expert consultations in fields such as dermatology, obstetrics, pediatrics, and respiratory medicine [3]. Group 2: User Demographics and Demand - The first week of the video consultation service saw a nearly 100% increase in consultation volume compared to the testing phase, with dermatology, gastroenterology, ENT, respiratory, and pediatrics being the top five specialties consulted [4]. - The service primarily attracts young and middle-aged users, addressing the needs of busy professionals seeking quick consultations for minor health issues, while also catering to parents and elderly individuals, with over 20% of users being caregivers [4][5]. - Online consultations are increasingly recognized as a valuable alternative for patients in remote areas, busy professionals, and those with mobility issues, providing a time-saving and efficient healthcare option [5].

5月15日，知名歌手陈奕迅确诊新冠肺炎的消息，引发广泛关注。根据中疾控公布的数据，近期新冠病 毒在门急诊流感样病例中的检出率，已经超过了其他呼吸道病原体。 随着呼吸道感染疾病进入高发期，民众对抗病毒药品以及线上问诊的需求也有明显增加。来自京东买药 最新数据显示，近3日抗病毒类药物的总销售额同比增长达到7倍，环比增长75%。同时，京东互联网医 院近一周以来平台新冠相关咨询量也出现一定程度上涨，发热门诊咨询量环比上周增长20%。 京东互联网医院呼吸内科全职医生张士放表示，此次新冠流行可能和新冠病毒的变异以及人群新冠免疫 力下降有关。一些存在基础疾病、或免疫力低下患者仍需警惕，建议48小时内及时咨询医生并口服抗新 冠药物，可显著缩短病程，减轻感染症状。 据了解，京东互联网医院发热门诊7×24小时不间断服务，为广大患者提供及时专业的问诊咨询、用药 指导等服务。用户只需在京东APP搜索"问医生"或"发热门诊"，即可随时随地获取医生帮助。 与此同时，京东买药呼吸道病原体相关药品库存充足。特别针对新冠病毒感染，备有莫诺拉韦(默沙 东)、奈玛特韦/利托那韦片(辉瑞)、先诺特韦/利托那韦(先声药业)等共计7款优选药物。奥司他韦 ...