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消费金融公司提升专业服务能力
Jin Rong Shi Bao· 2025-08-08 07:52
Core Viewpoint - The consumption finance companies play a crucial role in connecting financial resources with consumer demand, actively exploring practices to enhance specialized service capabilities and expand financial supply in the consumption sector [1]. Policy Support and Market Dynamics - The "Guiding Opinions on Financial Support to Boost and Expand Consumption" has established a systematic policy framework for financial support in consumption, prompting companies to explore multi-level and differentiated paths to stimulate domestic demand [2]. - Consumption finance institutions are clearly positioned to provide credit services for retail financial consumers [2]. - Companies are focusing on upgrading traditional businesses and innovating through technology to create a financial service network that covers the entire lifecycle of urban and rural residents' consumption needs [2]. Innovations and Product Offerings - Companies like Zhaolian and Mashang have developed comprehensive product systems covering various consumption scenarios such as shopping, travel, education, and home decoration [2]. - Ant Financial has increased financial supply by targeting underserved populations, aligning with online consumption trends, and offering interest-free options to reduce consumer costs [2]. Self-Acquisition and Risk Management - The Opinions encourage consumption finance companies to enhance their self-acquisition and risk control capabilities while reasonably determining comprehensive loan interest rates [3]. - Companies are accelerating the development and optimization of self-operated channels due to the saturation of third-party channel traffic and rising customer acquisition costs [3]. - Digital transformation is emphasized to replace some manual judgment with digital models, adapting to the characteristics of small and scattered consumer finance businesses [3]. Customer Engagement and Technology Utilization - Companies like Zhaolian and Mashang have prioritized building self-operated capabilities, with Zhaolian's app now offering tailored loan proposals based on user profiles and credit status [4]. - Nanyin Fabao has enhanced customer research to provide customized discount policies, while Zhongyuan Consumer Finance has improved customer acquisition precision by aligning with key consumption periods [4]. - Haier Consumer Finance leverages its industrial background to expand scenario-based financial services, covering over 11,000 merchants and providing installment services to 3 million users [4]. Future Outlook - The future of consumption finance lies in accurately allocating financial resources to areas that create genuine consumer demand, utilizing technology to lower service costs, and enhancing user experience through scenario innovation [5].
消费金融公司提升专业服务能力 扩大消费领域金融供给
Jin Rong Shi Bao· 2025-06-26 01:39
Core Viewpoint - Consumer finance companies play a crucial role in connecting financial resources with consumer demand, actively exploring practices to enhance specialized service capabilities and expand financial supply in the consumption sector [1]. Group 1: Policy Support and Market Dynamics - The "Guiding Opinions on Financial Support to Boost and Expand Consumption" has established a systematic policy framework for financial support in consumption [2]. - Consumer finance institutions are focusing on upgrading traditional businesses and innovating through technology to create a financial service network that covers the entire lifecycle of urban and rural residents' consumption needs [2]. - Companies like Ant Financial are increasing financial supply by targeting underserved populations, aligning with online consumption trends, and providing interest-free options to reduce consumer costs [2]. Group 2: Self-Acquisition and Risk Management - The Opinions encourage consumer finance companies to enhance their self-acquisition and risk control capabilities while reasonably determining comprehensive loan interest rates [3]. - With third-party channel traffic becoming saturated and customer acquisition costs rising, consumer finance companies are accelerating the development and optimization of self-operated channels [3]. - Digital transformation is emphasized, with a focus on using digital models to replace some manual judgment, adapting to the characteristics of consumer finance business [3]. Group 3: Innovations in Customer Engagement - Companies like Zhaolian and Mashang are prioritizing self-operated capability development, with Zhaolian's app now in its 7.0 version, offering tailored loan proposals based on user profiles [4]. - Nanyin Fabao Consumer Finance is enhancing customer research to provide customized incentives, while Zhongyuan Consumer Finance is combining innovative consumption scenarios with inclusive finance to improve customer acquisition precision [4]. - Haier Consumer Finance leverages its industrial background to expand scenario-based financial services, covering over 11,000 merchants in various sectors and providing installment services to 3 million users [4]. Group 4: Future Directions and Social Impact - The future of consumer finance lies in accurately allocating financial resources to areas that create genuine consumer demand, utilizing technology to lower service costs and enhance user experience [5]. - The industry aims to achieve a balance between commercial value and social value through inclusive innovation and efficient resource utilization [5].
六部门:引导消费金融公司提升自主获客和自主风控能力 合理确定贷款综合利率水平
news flash· 2025-06-24 09:07
Core Viewpoint - The joint guidance from six departments, including the People's Bank of China, aims to enhance consumer finance companies' capabilities in customer acquisition and risk control while rationalizing loan interest rates [1] Group 1: Consumer Finance Companies - The guidance encourages consumer finance companies to improve their independent customer acquisition and risk management abilities [1] - It emphasizes the need for a reasonable determination of comprehensive loan interest rates [1] Group 2: Automotive Finance - The document highlights the role of automotive finance companies in providing specialized services and expanding the range of consumer credit products for vehicle purchases [1] - It calls for effective credit support to automotive dealers [1] Group 3: Small Loan Companies - The guidance aims to regulate the development of small loan companies, focusing on serving small and micro enterprises, individual businesses, and farmers to promote the expansion of goods and services production and consumption [1] Group 4: Collaboration Among Financial Institutions - The document encourages collaboration among commercial banks, consumer finance companies, automotive finance companies, and small loan companies to develop financial products that meet various consumer scenario needs, provided they comply with regulatory requirements [1]