Core Viewpoint - The collective return of clothing by students from Shenyang Liaomei Vocational School highlights issues surrounding the "seven-day no-reason return" policy, raising questions about consumer rights and the integrity of the return process [2][3][5] Group 1: Legal Framework - The "seven-day no-reason return" policy is designed to protect online consumers, allowing returns without explanation within seven days of receipt [2] - However, the law stipulates that returned items must be in "good condition," meaning they should not be used or damaged, which the returned clothing clearly violated [2][3] Group 2: Ethical Considerations - The principle of good faith in civil activities is emphasized, indicating that consumers should act honestly, and the students' actions of returning used clothing contradict this principle [3] - The incident reflects a broader issue of social integrity, as exploiting return policies undermines trust in consumer transactions [3] Group 3: E-commerce Platform Issues - The e-commerce platform's reliance on algorithms for risk control led to a blanket ban on the merchant's store due to high return rates, indicating a flaw in the platform's operational mechanisms [3][4] - The lack of a manual review process for unusual return patterns can result in unjust penalties for honest merchants [3][4] Group 4: Institutional Responsibility - The school bears some responsibility for the incident, as the event should have been planned with consideration for costs and integrity education [3][4] - Previous similar incidents at other institutions suggest a pattern of exploiting return policies, indicating a need for better oversight and education on consumer rights [4] Group 5: Recommendations for Improvement - There is a call for legal clarification on "malicious returns" and increased penalties for exploitative behaviors to protect merchants [4] - E-commerce platforms should implement a hybrid review system combining artificial intelligence and human oversight to better manage return policies [4] - Schools should develop fair cost-sharing mechanisms for event-related expenses to prevent students from resorting to unethical practices [4]