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每经热评︱快递涨价别只“涨费用” 服务提质才是“硬道理”
Mei Ri Jing Ji Xin Wen· 2025-08-26 07:21
Core Viewpoint - Recent price adjustments by express delivery companies in regions like Guangdong and Zhejiang indicate a shift in the market, with price increases of 0.3 to 0.7 yuan per parcel, impacting downstream merchants and potentially leading to higher costs for consumers [1][2] Group 1: Price Adjustments and Market Impact - Express delivery companies in Guangdong have set a minimum price of 1.4 yuan per parcel, affecting merchants who previously negotiated lower rates [1] - The increase in delivery costs is likely to be passed on to consumers, raising concerns about the overall service quality in the industry [1][2] Group 2: Industry Challenges - The express delivery market has been plagued by a "volume-price inversion" issue, where companies have relied on low prices to gain market share, resulting in declining profit margins despite increasing business volume [1][3] - Many express companies are reporting a decrease in revenue per parcel, with some falling below 2 yuan, highlighting the contradiction of "increasing volume without increasing revenue" [1] Group 3: Quality vs. Price - The ongoing low-price competition has created a negative cycle of low quality and high consumer complaints, as the pressure to reduce prices affects service quality and worker compensation [2] - The industry needs to align rising prices with improved service quality to ensure a responsible approach for consumers, merchants, and the industry as a whole [2] Group 4: Regulatory and Taxation Changes - Recent tax reforms have standardized the VAT for express services at 6%, reducing tax burdens on companies and allowing for more resources to be allocated towards service improvements [3] - The industry must move away from price wars and focus on operational optimization, service innovation, and breaking the cycle of homogeneous competition to achieve true quality enhancement [3]
多地快递行业协会发布“反内卷”声明 价格上去了 如何保质量?
Xin Lang Cai Jing· 2025-08-15 21:14
Core Viewpoint - The Chinese express delivery industry, despite its rapid growth, is facing challenges due to a price war leading to "involution" and a call for a shift from low-cost competition to high-quality development [1][3][7] Industry Growth and Challenges - The express delivery industry in China has been growing at an average annual rate of 30%, making it the largest express market globally [1] - In July, the postal industry reported a revenue of 1,449.8 billion yuan, with express delivery revenue reaching 1,206.4 billion yuan, reflecting an 8.9% year-on-year growth [3] - However, there is a mismatch between the growth in business volume and revenue, with some companies experiencing a decline in per-package revenue [3][5] Price War and Its Implications - The industry is experiencing a "volume increase, profit decrease" phenomenon, known as "price inversion," where companies are forced to lower prices to gain market share [3][5] - The average price of express delivery has dropped to around 1 yuan, with extreme cases of prices as low as 0.8 yuan for nationwide delivery [3][5] - The competition is characterized by high levels of service homogeneity, leading to price being the primary competitive factor [5] Response to Involution - Industry associations are advocating for a transition to high-quality development, emphasizing that price increases should be accompanied by service improvements [1][6][7] - Technological upgrades, such as the introduction of unmanned delivery vehicles, are seen as key to enhancing service quality and reducing costs [6] - Service innovations, including scheduled deliveries and optimized cash-on-delivery services, are being introduced to differentiate offerings and improve customer retention [6] Policy Support and Future Outlook - Recent government policies, such as a unified 6% VAT rate for express services, aim to reduce tax burdens and support quality improvements [6] - The industry is also witnessing consolidation through mergers and acquisitions, which may help companies achieve profitability [6][7] - The ultimate challenge lies in balancing price increases with enhanced service quality to retain customers and achieve sustainable growth [7]