Core Insights - The Postal Savings Bank of China (PSBC) is enhancing its services for international visitors during the World University Games in Chengdu, focusing on personalized and efficient financial services [1][3][5] Group 1: Service Enhancements - The PSBC's Sichuan branch has implemented a "foreign currency exchange green channel" to facilitate quick currency exchanges for foreign tourists, exemplified by a positive experience from a visitor named Diego [1][3] - Staff members are trained to provide bilingual support and have access to translation software, ensuring effective communication with international clients [3][5] Group 2: Customer Experience - The bank emphasizes the importance of customer experience by providing detailed guides for foreign visitors, addressing common payment challenges in transportation, dining, and attractions [1][3] - The bank's approach to service is described as not just transactional but also emotionally engaging, aiming to create a warm and welcoming environment for international guests [5] Group 3: Operational Efficiency - The efficient operation of foreign exchange services and international payment channels is highlighted as crucial for maintaining smooth financial transactions during the influx of international visitors [3][5] - The bank's commitment to detail and customer satisfaction is seen as a reflection of its broader service philosophy, which prioritizes both efficiency and a personal touch [3][5]