Core Viewpoint - Banks are increasing the threshold for transaction SMS notification services in response to rising profit pressures and the deepening of digital transformation, indicating a trend towards refined management of service models and cost expenditures [1][8]. Group 1: Service Adjustments - Several banks, including Guangdong Huaxing Bank and Hubei Bank, have announced increases in the minimum transaction amount for SMS notifications, with Guangdong Huaxing Bank set to stop sending notifications for transactions below 500 yuan starting September 16, 2025 [2][4]. - Hubei Bank will raise the default threshold for SMS notifications to 100 yuan for transactions starting March 27, 2025, up from a previous threshold of 10 yuan [2][6]. - China Bank will adjust its SMS notification service for existing customers from a zero yuan threshold to 100 yuan starting April 17, 2025 [2][6]. Group 2: Rationale Behind Changes - The adjustments are framed as efforts to enhance customer service quality, with banks citing the need to optimize service levels and customer experience [3][7]. - The changes reflect a broader trend in the banking industry towards cost management and the impact of digital transformation, as mobile banking and WeChat services become more prevalent [7][8]. Group 3: Cost Management and Efficiency - The banking sector is increasingly focusing on refined management to drive high-quality development of liability businesses and enhance revenue from intermediary services amid narrowing net interest margins [8][9]. - Data shows that the cost-to-income ratio for 39 out of 42 listed banks has declined in the first half of the year compared to the previous year, indicating a trend towards improved operational efficiency [9].

Core Viewpoint - The traditional scale expansion model of the Chinese banking industry faces severe challenges due to the new economic cycle, interest rate liberalization, financial disintermediation, and technological waves. A shift towards quality and efficiency, characterized by data-driven refined management, is essential for banks to build core competitiveness in the new era [1]. Group 1: Necessity of Refined Management - The implementation of refined management is a pressing need to address internal and external challenges, including the need to enhance value creation capabilities due to narrowing net interest margins [2]. - It is necessary to manage the complexity of risks during economic downturns, requiring a shift from broad risk control to refined risk measurement and management [2]. - To achieve differentiation in a highly competitive market, banks must accurately identify target customers and provide tailored products and services through refined operations [2]. - The digital transformation necessitates a change in management models, with refined management serving as the foundation for data-driven decision-making [2]. Group 2: Insights from Five Elements Culture - The "Five Elements Culture" provides philosophical guidance for implementing refined management, ensuring that management reforms remain on the right track [3]. - Compliance and risk control must be the rigid bottom line of refined management, fostering a culture where everyone is a risk officer [4]. - Customer-centricity should be the fundamental principle, focusing on enhancing customer experience and internal collaboration [4]. - Talent cultivation is essential, requiring investment in employee training and technology empowerment to support refined management [4]. - Passion and efficiency should drive refined management, avoiding bureaucratic pitfalls and igniting employee motivation [4]. - Data integrity is crucial, necessitating a culture of truthfulness and reliance on solid data for decision-making [4]. Group 3: Application of Five Insights Management Philosophy - The "Five Insights" philosophy provides actionable methodologies for implementing refined management, ensuring that management requirements penetrate to the operational level [6]. - Addressing strategic disconnection, execution gaps, and result discrepancies is vital for establishing a comprehensive management control system [6][7]. - Management must be systematic, with strategic choices translating into actionable plans and budget management [6]. - Specificity in management is required, with budget preparation and performance evaluation linked to individual teams and activities [7]. - Visibility in management is essential, focusing on key behaviors and process indicators that drive results [7]. - Root cause analysis of business outcomes is necessary to derive insights for continuous improvement [7]. Group 4: Tools Supporting Refined Management - Comprehensive budget management and performance management are the two most effective tools for driving refined management [8]. - The budget management system serves as a core tool for translating strategic goals into quantifiable indicators and resource allocation [9]. - Establishing a budget organization system and aligning strategy with actionable plans are critical for effective budget management [10]. - Performance management ensures alignment between organizational goals and individual actions, driving strategic execution [12]. - The integration of budget and performance management creates a continuous feedback loop, enhancing overall management effectiveness [14]. Group 5: Implementation Strategies for Refined Management - Implementing refined management requires systematic planning and phased execution, starting with top-level design and cultural alignment [15]. - Organizational restructuring should focus on optimizing structures and enhancing departmental collaboration [15]. - Investment in technology and data infrastructure is necessary to support refined management practices [15]. - Process reengineering should eliminate inefficiencies and ensure alignment with business needs [16]. - Talent development is crucial, requiring comprehensive training for employees to adapt to refined management practices [17]. - Pilot programs should be initiated to validate tools and methods before broader implementation across the organization [17].