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帽子被污损、水果变发霉……AI伪造图竟成骗取退款“神器”?
Qi Lu Wan Bao· 2025-09-11 14:27
Core Viewpoint - The rise of AI-generated fake images for refund claims has sparked significant discussion, highlighting the need for stricter regulations in the e-commerce sector to combat misuse of technology [1][10][12]. Group 1: AI Misuse in Refund Claims - Consumers are using AI tools to create fake images of product defects to claim refunds, leading to a phenomenon referred to as "refund神器" [1][10]. - Examples include AI-generated images of products with fabricated defects, such as a hat with a fake stain that appears too perfect [1][3]. - Some consumers have successfully used AI to generate images that lack clear watermarks, making it difficult for merchants to identify the fakes [9][11]. Group 2: Impact on Small Merchants - The majority of affected merchants are small businesses dealing with low-value items, making them more vulnerable to such fraudulent claims [10][11]. - The shift in e-commerce platforms' refund policies has led to an increase in refund requests without the need for returns, further complicating the situation for small merchants [10][12]. Group 3: Legal and Regulatory Developments - The introduction of the "Artificial Intelligence Generated Content Identification Measures" aims to address the misuse of AI in e-commerce by mandating clear labeling of AI-generated content [15]. - The new regulations focus on identifying what content is generated, who generated it, and how it was created, which is crucial for both merchants and consumers [15]. - Non-compliance with these regulations could result in severe penalties for service providers and platforms, including fines and license revocation [15].
用20秒生成的AI图片,钻了所有电商平台的退款漏洞
21世纪经济报道· 2025-09-01 07:27
Core Viewpoint - The article discusses the exploitation of e-commerce refund policies through the use of AI-generated images, highlighting the challenges faced by merchants in identifying fraudulent claims and the implications for e-commerce platforms [1][14]. Group 1: AI Exploitation in E-commerce - Consumers are using AI to create realistic images of defective products to claim refunds, taking advantage of the "refund only" policy that has been prevalent on e-commerce platforms [1][14]. - A test revealed that the success rate of obtaining compensation through AI-generated images is as high as 75%, indicating a significant loophole in the current refund processes [7][10]. Group 2: Merchant Challenges - Merchants struggle to identify AI-generated images due to limited capabilities and high costs associated with training staff to detect such fraud [4][13]. - The current e-commerce platform rules favor consumers, leading merchants to often comply with refund requests to maintain their credit ratings and avoid disputes [13][14]. Group 3: Platform Policy Changes - Major e-commerce platforms have recently adjusted their refund policies, moving away from mandatory "refund only" options to allowing merchants to handle refund requests independently [14]. - The article suggests that platforms should enhance their technical capabilities to detect AI-generated images and implement stricter rules to prevent abuse of refund policies [15][18]. Group 4: Legal and Ethical Considerations - The use of AI-generated images for fraudulent refunds poses legal risks for consumers, as such actions can lead to criminal charges if the amount exceeds certain thresholds [19]. - There is a call for better regulation and identification of AI-generated content to mitigate misuse in e-commerce transactions [18][19].