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AI shopping could drive $263 billion in holiday sales. Walmart and Target are racing to get in
CNBC· 2025-12-12 12:00
Core Insights - The integration of AI platforms like ChatGPT is transforming the holiday shopping experience, making it more efficient and enjoyable for consumers [2][3] - AI is expected to drive $263 billion in global online holiday sales this year, accounting for 21% of all holiday orders [4] - Retailers are adapting their strategies to leverage AI shopping, with many launching their own AI assistants or partnering with AI companies [11][12][15] AI Impact on Shopping Behavior - Consumers using AI for shopping are 30% more likely to make a purchase and 14% more engaged compared to those using non-AI sources [5] - AI-driven shopping visits generate 8% more revenue per session, indicating a significant impact on retailer sales [6] - A substantial portion of consumers (40% to 83%) plan to utilize AI for shopping this holiday season [4] Retailer Strategies - Major retailers like Walmart, Target, and Etsy are developing AI shopping assistants to enhance customer engagement and streamline the shopping process [11][12][15] - Retailers are shifting budgets from traditional SEO to AEO (Answer Engine Optimization) to improve visibility on AI platforms [8][24] - Companies are reformatting their websites to be more compatible with AI searches, focusing on detailed product descriptions and customer feedback [25][27] Challenges and Consumer Preferences - Despite the advantages of AI, some consumers still prefer traditional shopping methods, citing issues with AI recommendations [31][35] - Retailers face the challenge of balancing AI visibility with traditional marketing channels to cater to diverse consumer preferences [10][15] - The effectiveness of AI tools varies, with some consumers experiencing frustration when AI fails to provide tailored recommendations [32][34]
X @The Economist
The Economist· 2025-12-01 13:00
Retail Industry Impact - AI shopping poses a threat to retailers [1] - Two different players are really affected by the rise of AI shopping [1]
Shopify merchants to sell directly through OpenAI’s ChatGPT
BetaKit· 2025-09-29 22:17
Core Insights - Shopify has officially partnered with OpenAI to integrate its merchants' products into ChatGPT, marking the introduction of in-app shopping for the first time [1][2][8] Partnership Details - The partnership allows a select group of Shopify merchants, including Glossier, Spanx, and Steve Madden, to participate in an early-access program for selling on ChatGPT [3] - OpenAI's new "Instant Checkout" feature enables users in the U.S. to purchase products directly from Etsy sellers within the app, with plans to expand this feature to Shopify merchants soon [2][4] - Merchants will have control over whether to use the Instant Checkout feature or direct shoppers to their online stores [3][7] Market Impact - Following the announcement, Shopify's stock rose by six percent on both the Nasdaq and Toronto Stock Exchange [6] - Analysts suggest that this new shopping option could significantly accelerate e-commerce sales, with Shopify's gross merchandise volume (GMV) expected to approach $400 billion USD this year [6][9] - The partnership is anticipated to potentially drive over $500 million in net revenue for Shopify on a future run-rate basis [9] Strategic Considerations - Analysts are questioning whether this partnership could lead Shopify to monetize demand generation, a strategy the company has historically resisted [7] - Merchants will incur a small fee for each purchase made through the chatbot, which will optimize user experience based on various factors [7]