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茅台总经理王莉:以功能、体验、情绪三重价值回应消费者对品牌的新期待
Xin Hua Cai Jing· 2025-05-10 13:33
Core Viewpoint - The conference emphasizes the importance of brand building in response to changing consumer demands, advocating for a consumer-centric approach and long-term value creation [1][3]. Group 1: Consumer-Centric Approach - Companies must focus on creating multi-dimensional value for consumers, including functional, experiential, and emotional value [3]. - High-quality standards and strict process control are essential for ensuring functional value, utilizing a full supply chain management approach [3]. - A scientific quality expression system with quantifiable quality indicators should be established to enhance product quality [3]. Group 2: Enhancing Experiential Value - Strong consumer perception of products leads to higher experiential value, necessitating a multi-layered experience that includes sensory, cultural, and value resonance [3][4]. - Companies should use products as a medium to provide rich sensory experiences and deep cultural connections [3]. Group 3: Emotional Value and Social Responsibility - Companies should focus on genuine consumer needs, continuous product innovation, and building trust through authenticity [4]. - Emphasizing positive values and cultural heritage can drive innovation and development in related industries [4]. - A dual supply of material and spiritual products is necessary to meet consumer aspirations for a better life, aligning with ESG development strategies [4].