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第3选择:职场冲突的新解法
3 6 Ke· 2025-08-11 02:53
Group 1 - The core idea of the article revolves around the concept of the "Third Option," which emphasizes finding collaborative solutions in conflicts rather than engaging in zero-sum games [1][5][13] - The case of ByteDance illustrates how a product team and a technical team resolved their conflict by breaking down a feature into three versions, leading to unexpected user approval and collaboration [1][3] - The "Third Option" is contrasted with traditional approaches to conflict resolution, which often involve compromise or confrontation, highlighting the potential for creating greater value through collaboration [3][5] Group 2 - The article discusses the "Four Steps to Collaboration" as a practical guide to implementing the "Third Option" in workplace conflicts [6] - The first step involves inviting the other party to explore a better solution together, signaling a willingness to cooperate [7] - The second step focuses on defining mutually recognized success criteria to ensure that both parties have a clear understanding of what constitutes a win [8] - The third step encourages brainstorming without limitations to generate creative solutions [9] - The final step is to confirm the collaborative solution and take action, ensuring it meets the established success criteria [10] Group 3 - The article warns against the "GET Trap," which refers to the pitfalls of focusing on personal gain, being controlled by emotions, and defending one's territory, ultimately hindering collaboration [12] - It emphasizes that the essence of the "Third Option" lies in improving communication and overcoming limited thinking, rather than competing for scarce resources [13] - The article concludes by reiterating that true success in conflicts comes from creating win-win situations, rather than viewing life as a zero-sum game [13]
四步协同法:化解职场矛盾的 “第3选择”
Group 1 - The core concept of "Third Choice" is to move beyond the win-lose mentality in conflict resolution, focusing on creating a solution that benefits both parties [3][7][25] - "Third Choice" encourages collaboration rather than compromise or confrontation, aiming for a solution that provides emotional rewards for employees while generating significant value for the company [4][10][16] - The approach emphasizes the importance of redefining success criteria that both parties can agree upon, ensuring that the resolution aligns with the goals of both the employee and the organization [12][14] Group 2 - The "Four Steps to Collaboration" framework includes inviting the other party to explore the "Third Choice," defining mutually accepted success standards, brainstorming creative solutions, and confirming the collaborative decision [8][10][11][14] - The first step involves breaking the deadlock by signaling a willingness to cooperate and explore better options together [10] - The second step requires both parties to clarify what constitutes a win-win outcome, ensuring that all voices are heard in the process [12][13] Group 3 - The third step focuses on generating creative ideas without limitations, encouraging an open-minded brainstorming session to find innovative solutions [13][14] - The final step is to confirm the collaborative solution that excites both parties, ensuring it meets the previously defined success criteria [14] - The "Third Choice" approach is supported by three core mindsets: self-awareness, respect for the other party's value, and embracing differences as a starting point for collaboration [16][18][20] Group 4 - The article warns against the "GET Trap," which hinders collaboration due to personal gain, emotional insecurity, and territoriality [20][21] - Overcoming the "GET Trap" involves recognizing that collaborative gains outweigh individual benefits, fostering a mindset of humility and cooperation [20][21] - The essence of workplace conflict is not about who is right or wrong, but about whether parties can work together towards a common goal [21][25]