Financial Data and Key Metrics Changes - Otis reported net sales of $3.6 billion, flat year-over-year, with organic sales down 2% [18] - Adjusted EPS for the first half of the year was $1.97, growing 2% compared to the same period last year [9] - Adjusted operating profit margin remained flat at 17% year-over-year [18] Business Line Data and Key Metrics Changes - Service segment organic sales grew 4%, driven by maintenance and repair growth of 4% and a repair business growth of 6% [20][21] - New equipment organic sales declined 11%, with EMEA sales growing 7% but offset by declines in China, Americas, and Asia Pacific [22] - Modernization organic sales grew 5%, with notable growth in China exceeding 20% [21] Market Data and Key Metrics Changes - Combined new equipment and modernization orders grew 4%, with orders in the Americas and Asia Pacific increasing significantly [12][13] - In China, new equipment orders declined by more than 20%, while the rest of the world saw an 11% increase [13] - The backlog for new equipment remained flat year-over-year, but excluding China, it increased by 10% [12] Company Strategy and Development Direction - The company is focused on achieving $200 million in run rate savings by year-end through initiatives like Uplift and China transformation [7] - Otis aims to enhance customer centricity and invest in growth despite economic challenges, particularly in China [7][30] - The modernization opportunity is driven by an aging installed base of 22 million units, expected to support multiyear growth [14] Management's Comments on Operating Environment and Future Outlook - Management anticipates a low single-digit decline in the Americas and a high single-digit decline in Asia, primarily due to challenges in China [25][26] - The global new equipment market is expected to decline mid-single digits in 2025, with service organic sales growth expected to ramp up [26][30] - Management remains optimistic about the service business, which represents approximately 90% of total operating profit [30] Other Important Information - The company completed approximately $300 million in share repurchases in Q2, totaling $550 million year-to-date [9] - Otis has been recognized for its sustainability efforts, being included in various climate leader lists [10] Q&A Session Summary Question: Can you unpack service growth and retention? - Management noted that service revenue growth is equal to portfolio growth, with churn and mix affecting results. Repair sales increased significantly, and they expect further growth in the coming quarters [45][49][51] Question: What is the outlook for new equipment orders in the Americas and China? - Management reported strong performance in North America with a 15% increase in new equipment orders, while China remains weak but is expected to stabilize [60][62] Question: How will free cash flow look in the second half of the year? - Free cash flow is expected to align with the second half of 2024, with a focus on stabilizing new equipment and improving collections in service [84][86] Question: What are the dynamics around operating margins and tariff impacts? - Management indicated that while tariffs will be a headwind, improvements in service margins and productivity from ongoing initiatives will help offset these impacts [113][115]

Financial Data and Key Metrics Changes - Otis reported net sales of $3.6 billion, flat year-over-year, with organic sales down 2% [17] - Adjusted EPS for the first half of the year was $1.97, growing 2% compared to the same period last year [7] - Adjusted operating profit margin remained flat at 17% year-over-year [17] - Adjusted free cash flow was $243 million for the quarter [18] Business Line Data and Key Metrics Changes - The Service segment saw organic sales growth of 4%, driven by maintenance and repair [19] - New equipment organic sales declined by 11%, with EMEA growing 7% but offset by declines in China, Americas, and Asia Pacific [21] - Modernization organic sales grew 5%, with a strong backlog up 16% at constant currency [20] Market Data and Key Metrics Changes - Orders in The Americas increased by 15%, while China saw a decline of over 20% [58][62] - Excluding China, new equipment orders grew by 11% [62] - The global new equipment market is expected to decline mid-single digits in 2025, with China anticipated to decline approximately 10% for the remainder of the year [25][26] Company Strategy and Development Direction - Otis is focused on customer-centric initiatives and cost-saving measures, targeting $200 million in run rate savings by year-end [6] - The company is executing a transformation in China to adapt to market conditions, with a focus on modernization and service growth [80] - The modernization opportunity is driven by an aging installed base of 22 million units, expected to create a multi-year growth cycle [13] Management's Comments on Operating Environment and Future Outlook - Management noted continued economic challenges in China but expressed optimism for future growth in the region [60] - The service business is expected to remain resilient, representing approximately 90% of total operating profit [28] - Adjusted EPS outlook for 2025 remains unchanged at $4 to $4.1 per share, indicating a growth of 4% to 7% compared to 2024 [29] Other Important Information - Otis completed approximately $300 million in share repurchases in the second quarter, totaling $550 million year-to-date [7] - The company received several sustainability awards, highlighting its commitment to environmental performance [9] Q&A Session Summary Question: Can you unpack service growth and retention during this economic period? - Management indicated that service revenue growth is aligned with portfolio growth, with churn and mix affecting overall performance. Retention improved slightly in Q2 compared to Q1 [44][52] Question: What are the growth pockets in The Americas despite multifamily drag? - North America saw a strong performance in infrastructure projects, with new equipment orders up 15%. Multifamily orders were flat year-over-year, which is seen as a positive sign [58][59] Question: What is the outlook for China and its impact on next year's performance? - The new equipment market in China remains weak, but management expects sequential improvement. The focus is on value and retaining service portfolio [60][62] Question: How will free cash flow and operating margins be affected in the second half? - Free cash flow is expected to stabilize, with service growth offsetting declines in new equipment. Operating margins are anticipated to improve due to strong service performance and cost-saving initiatives [82][110]

Financial Data and Key Metrics Changes - The company reported strong financial performance in 2024, attributed to operational excellence and effective strategy execution [3] - Approximately 89.6% of the voting power was represented at the annual meeting, indicating strong shareholder engagement [10] - The preliminary vote report showed that the advisory vote for executive compensation was approved by only 39.3% of the votes, suggesting potential concerns among shareholders [20] Business Line Data and Key Metrics Changes - The company maintains approximately 2,400,000 elevators and escalators globally, representing the largest service portfolio in the industry [3] - The new equipment business is primarily impacted by tariffs, with an estimated impact ranging from $45 million to $75 million for the remainder of the 2025 fiscal year [22] Market Data and Key Metrics Changes - The company serves customers in over 200 countries and territories, highlighting its extensive global reach [3] - The company is expanding its supply chain to mitigate tariff impacts, indicating adaptability to market conditions [22] Company Strategy and Development Direction - The company is focused on a results-driven, digitally focused, and service-oriented growth strategy to deepen customer relationships and enhance efficiency [2] - The transformational uplift program aims to optimize the organizational structure and drive efficiency at all levels [2][5] - The mission is to be a world-class customer-centric service-oriented company, aligning with global macro trends and new expectations [4][5] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the complex and dynamic nature of the modern world, emphasizing the need for resilience and clarity of mission [5] - The company is actively working on mitigation plans with customers to protect against future tariffs [23] Other Important Information - The company has a strong workforce of 72,000 colleagues, including 44,000 field professionals [3] - The board unanimously recommended a vote against the shareholder proposal for transparency in political spending, indicating a strategic stance on corporate governance [18] Q&A Session Summary Question: What areas of Otis will be impacted by tariffs and what is being done to minimize the impact? - The new equipment business is primarily impacted by tariffs, with an estimated impact of $45 million to $75 million for the remainder of 2025 [22] - The company is expanding its supply chain to multiple suppliers and moving some operations to the United States to mitigate the impact [23]

Financial Data and Key Metrics Changes - Otis Worldwide Corporation reported net sales of $3.3 billion with organic sales flat year over year [24] - Adjusted operating profit increased by 3% excluding a $16 million foreign exchange headwind, with adjusted operating profit margin expanding by 40 basis points to 16.7% [24][11] - Adjusted EPS grew by 5% or $0.04 in the quarter, driven by solid operational performance and a lower share count [25] Business Line Data and Key Metrics Changes - Service organic sales grew by 4%, with maintenance and repair services increasing by 3% and modernization orders rising by 12% [10][26] - New equipment organic sales declined by 7%, with EMEA sales growing mid-single digits and APAC growing approximately 10% [29][30] - Service operating profit increased to $537 million, with operating profit margins expanding to 24.6% [28] Market Data and Key Metrics Changes - Americas saw strong orders performance, growing mid-teens, while Asia Pacific orders grew greater than 20%, primarily driven by India and Southeast Asia [15][16] - New equipment orders in China declined greater than 20%, aligning with expectations, while EMEA experienced mid-single digit declines [15][16] - The total backlog, including maintenance and repair, remains at historically high levels, positioning the company well for future quarters [14] Company Strategy and Development Direction - The company is focused on service-driven business models and modernization opportunities, with a projected multiyear growth cycle in modernizations due to an aging installed base [17][19] - Otis is implementing transformation initiatives, including Uplift and a China transformation program, to drive process efficiencies and capture service and modernization opportunities [50][52] - The company anticipates adjusted free cash flow of approximately $1.6 billion, primarily returning capital to shareholders through dividends and share repurchases [44] Management's Comments on Operating Environment and Future Outlook - Management expects the global new equipment market to stabilize later in 2025, with a projected decline in new equipment units of mid-single digits for the year [35][36] - The service business, representing approximately 90% of segment operating income, is largely insulated from tariff impacts, with expectations for continued growth [39][40] - Management remains optimistic about the service flywheel model and anticipates stronger growth in the second half of the year due to backlog execution and cost savings realization [57][60] Other Important Information - The company announced an 8% increase in its dividend, bringing cumulative dividend increases since the spin-off to approximately 110% [12][44] - Otis was recognized by Fortune as one of the world's most admired companies and named to the Wall Street Journal's best-managed companies list [12] Q&A Session Summary Question: Can you provide clarity on the gross headwind from tariffs? - Management indicated that the annualized impact of China tariffs is around $90 million, with mitigation efforts expected to offset half of this amount [66][68] Question: Are you seeing any impact at the local level in China regarding US companies? - Management stated that there is no overt targeting of Otis Worldwide Corporation in China, and they continue to develop relationships at all levels of government [78] Question: What is the pricing strategy in response to tariffs? - Management confirmed that they have increased prices across new equipment and maintenance services, with a focus on passing inflation costs to customers [80] Question: What is the outlook for new equipment orders in China? - Management expects the China market to be down 15% in the second quarter, with a gradual improvement anticipated in the second half of the year [84] Question: Can you elaborate on the project delays in the Americas? - Management noted that project delays are primarily due to uncertainty around global trade policies, but they remain optimistic about backlog execution and future orders [122][126]

Financial Data and Key Metrics Changes - The company achieved organic sales growth of 1.9% in Q4 2024, with adjusted EPS growing approximately 8.2% [6][10][22] - Adjusted free cash flow reached $682 million in Q4, the highest quarterly result since the spin-off, contributing to a total of $1.6 billion for the year [7][10][22] - The adjusted operating profit margin expanded by 50 basis points, with overall adjusted operating profit margin increasing by 30 basis points or more each year since the spin-off [9][10][22] Business Line Data and Key Metrics Changes - Service segment organic sales grew by 7.8%, while new equipment organic sales declined by 6.8% [18][20] - Maintenance and repair sales increased by 5.6%, with modernization sales accelerating to 18% growth in Q4 [20][22] - Service operating profit accounted for 93% of overall operating profit, up from 89% the previous year [21][22] Market Data and Key Metrics Changes - New equipment orders declined by 4% in Q4, primarily due to challenging market conditions in China, where orders fell by more than 20% [10][11] - Excluding China, new equipment orders increased approximately 11%, with the Americas showing strong growth in the second half of the year [11][12] - The Asia Pacific region experienced over 20% growth in new equipment orders, while EMEA saw a decline of high single digits in Q4 [11][12] Company Strategy and Development Direction - The company is transforming its China business to focus more on service and modernization, shifting from new equipment sales [8][30] - The modernization opportunity in China is significant, with a target of over 20% annual growth in modernization orders [31][32] - The company aims to maintain a sustainable shareholder-driven management strategy, with plans for share repurchases and dividend growth [10][28] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the service-driven business model despite macro headwinds in the new equipment market [10][23] - The outlook for 2025 anticipates net sales growth of 2% to 4% organically, with adjusted EPS expected to be in the range of $4 to $4.10 [28][40] - The company expects the global new equipment market to decline mid single digits in units, primarily due to the ongoing challenges in China [27][28] Other Important Information - The company received a gold rating from Ecovadis for the third consecutive year, reflecting its commitment to ESG initiatives [9] - The company is targeting approximately $200 million in annual run rate savings by the second half of 2025 through its uplift program [7][35] Q&A Session Summary Question: Can you expand on the China cost initiatives? - Management highlighted the structural changes in China and the focus on becoming more service-oriented, with targeted savings around 2% of new equipment revenue [44][46] Question: What about the service margin in Q4? - Management acknowledged a decline in service margin due to investments in field professionals, which are critical for future growth [51][53] Question: What are the expectations for modernization margins in 2025? - Management indicated that modernization margins are expected to improve, with a target of reaching double-digit margins over the medium term [71][78] Question: Can you discuss the restructuring costs? - Management outlined that approximately $250 million is expected for restructuring, primarily related to the uplift program and the transformation in China [81][83] Question: What is the outlook for new equipment backlog? - Management noted that while the new equipment backlog is currently down, they expect stabilization in China and growth in other regions to positively impact backlog in 2025 [97][100]