Core Viewpoint - A consumer in Chengdu, Ms. Ma, reported issues with a domestic online lending platform, including unexpected "comprehensive fees" and automatic subscription to services without her consent [1][2][12]. Group 1: Consumer Complaints - Ms. Ma began borrowing from the platform in 2021, with varying loan amounts and repayment terms, noticing annualized interest rates of 24% and 36% [2][13]. - She expressed confusion over the "comprehensive fees" included in her repayments, which amounted to 2,161.28 yuan for a loan of 7,000 yuan [4][13]. - Attempts to view her loan contract were met with redirects to a third-party risk detection page, which required additional fees to access [6][8]. Group 2: Platform Response - The platform's representative confirmed that the "comprehensive fees" were calculated based on the annualized interest rate and included "interest + guarantee service fee," totaling 9,161.28 yuan for repayment [13]. - The platform agreed to refund the "membership fees" and "third-party risk detection fees" that were charged without Ms. Ma's consent, reaching a settlement [12][14]. Group 3: Industry Practices - The incident highlights potential issues within the online lending industry, such as unclear fee structures and automatic subscription practices that may infringe on consumer rights [15][17]. - Legal experts suggest consumers should thoroughly review loan contracts and be cautious of automatic renewals for services they did not explicitly agree to [15][16][17].

点击上图 ▲立即预约 1至2月社零总额同比增长4% 3月17日，国家统计局公布数据显示，1—2月份，社会消费品零售总额83731亿元，同比增长4%，比上年全年加快0.5%。其中，除汽车以外的消 费品零售额76838亿元，增长4.8%。从环比看，2月份社会消费品零售总额比上月增长0.35%。1—2月份，服务零售额同比增长4.9%。 按消费类型分，1—2月份，商品零售额73939亿元，同比增长3.9%；餐饮收入9792亿元，增长4.3%。按零售业态分，1—2月份，限额以上零售 业单位中便利店、专业店、超市、百货店零售额同比分别增长9.8%、5.4%、4.0%、0.4%；品牌专卖店零售额下降0.8%。（国家统计局） ｜点评｜ 在春节的加持下，1—2月社零数据表现优于去年全年，但和去年同期相比增速略有放缓。以旧换新政策加码，居民置换手机、家具家 电等大件商品的意愿有所提升，前期积压的潜在需求继续释放。不过，在日常消费上，居民的支出意愿仍不算强，即便在春节期间餐饮店总体表 现依旧算不上火爆。 现阶段消费端的修复仅局限在部分领域，总体力度并不算强。提振消费已经被各部门提上日程，近期也能陆续看到新政策发布。政策效果的释放 ...