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国门安检:以匠心服务护航银发出行
《中国民航报》、中国民航网 记者许晓泓 通讯员王珊珊 报道:重阳佳节将至,首都机场安保公司(以 下简称:安保公司)新近以"重阳暖程,伴老同行"为主题,聚焦老年旅客出行痛点,创新推出系列适老 化服务举措,不仅筑牢了安检环节的温情防线,更彰显了民航服务"真情、精准、便捷"的核心价值。 爱心通道精准赋能,打造全场景无障碍环境 考虑到老年旅客行动不便、对乘机出行流程不熟悉等情况,安保公司设立爱心安检通道,通过物理空间 优化与服务机制升级,有效解决老年旅客排队等候的难题。通道内创新推行"三帮扶"服务体系:即帮扶 指引、帮扶过检、特需帮扶,安检人员主动提供指引,协助老年旅客完成安检流程,对于行动不便或有 特殊需求的老年旅客,则提供更加个性化的服务。这种"硬件+软件"双升级的模式,让无障碍安检从"理 念"落地为"实景"。 为破解老年旅客"多头问询、流程迷茫"的痛点,安保公司构建起覆盖"维序-引导-开机-开包"的整体 服务链条:维序员负责爱心通道前置引领,引导员协助整理随身物品、讲解安检要求,开机员通过精准 查验减少开包频次,开包员则在检查后协助物品还原并指引登机路线。这种链条式协作机制,将原本分 散的岗位职能整合为"一路管 ...
家门口到登机口畅享便捷出行
Bei Jing Wan Bao· 2025-10-10 06:53
如今,除了北京市民,天津、河北旅客想在北京坐飞机,也能在家门口的城市航站楼一站式办理值机、 行李安检和行李托运。 作为支撑雄安新区建设的京津冀区域综合交通枢纽,目前大兴机场运营草桥、廊坊、天津西站3座城市 航站楼,而老牌机场首都机场也在廊坊与大兴机场一同设置城市航站楼,两大机场城市航站楼覆盖京津 冀三地。三座城市航站楼自投运至今就已累计服务旅客超254万人次,让旅客在城市端享受从"家门 口"到"登机口"的一站式便捷出行,不仅拉近了机场与三地市民之间的距离,提升了交通的便利性,更 有助于促进京津冀区域经济一体化发展。 天津市红桥区 天津西站城市航站楼 托运行李办值机 高铁站里等飞机 您听说过在高铁站里等飞机吗?今年6月,位于天津西站的大兴机场城市航站楼开始试运营,旅客在高 铁站里就能完成机场值机、托运等手续,坐着高铁直达机场。 2023年年底,津兴城际铁路通车运营,从此天津西站有了直达大兴机场的高铁班次,天津市民最快只需 40分钟,就可以从天津西站到达大兴机场。 记者注意到,天津西站城市航站楼位于车站候车大厅北侧,正对着旅客候车的南北走廊。城市航站楼共 有六个柜台,柜台旁还配备了机场同款"航显",滚动显示着航班 ...
民航中南空管局全链条抗击超强台风“桦加沙”
Core Viewpoint - The article discusses the impact of Typhoon "Haikashan," the strongest typhoon of the year, on air traffic safety in South China, highlighting the proactive measures taken by the Central South Air Traffic Management Bureau to ensure operational safety and efficiency during severe weather conditions [1][9]. Group 1: Typhoon Impact and Response - Typhoon "Haikashan" reached a peak intensity of over 17 levels, with an 8-level wind radius of nearly 400 kilometers, posing a significant threat to air traffic safety in South China [1]. - The Central South Air Traffic Management Bureau organized a coordination meeting on September 22 to assess the latest typhoon developments and outline risk points, ensuring comprehensive operational support [3][6]. - Over 500 flights were redirected due to the typhoon, demonstrating the bureau's effective management of air traffic during adverse weather [6][9]. Group 2: Personnel and Operational Preparedness - The bureau adjusted personnel deployment and transportation modes to maintain continuous air traffic management support, ensuring readiness for emergencies [7]. - A total of 299 personnel remained on duty at the control center during the typhoon, showcasing the commitment to operational safety [7]. - Backup personnel were mobilized to strengthen support, with a focus on maintaining a high level of alertness and readiness [7]. Group 3: Technical and Meteorological Measures - The Technical Support Center implemented a detailed preparation plan, reinforcing equipment and infrastructure to withstand the typhoon's impact [8]. - Meteorological departments conducted three specialized weather briefings to provide precise forecasts on the typhoon's path and intensity [6][8]. - The bureau established emergency communication networks and ensured the safety of meteorological equipment to maintain operational integrity during the storm [8]. Group 4: Future Challenges and Commitments - As Typhoon "Haikashan" subsided, the bureau focused on restoring flight operations, with 262 flights managed on September 24 [9]. - The ongoing threat from subsequent typhoons and the upcoming National Day and Mid-Autumn Festival posed additional challenges for air traffic management [9]. - The bureau emphasized the importance of risk management and safety responsibilities to navigate the complexities of upcoming weather events [9].
民航海南空管分局气象台全力备战超强台风“桦加沙”
Core Viewpoint - The article discusses the proactive measures taken by the Hainan Air Traffic Control Bureau's meteorological station in response to Typhoon "Haikashan," which is expected to significantly impact Haikou Meilan International Airport. Group 1: Preparedness Measures - The meteorological station organized a deployment meeting on September 19, adhering to the "Five Early" principle to advance typhoon preparedness tasks and clarify responsibilities [5] - A comprehensive inspection was conducted to verify the operational status of meteorological equipment, emergency supplies, and the integrity of facilities [5] - From September 20, the meteorological station began issuing special weather information for tropical cyclones and initiated a regional collaborative assessment mechanism with local meteorological units [5] Group 2: Forecasting and Response - The forecast indicated that Haikou Meilan Airport would be affected by the typhoon's 8-level wind circle from September 24, 14:00 to September 25, 05:00, providing critical support for flight scheduling and operational decisions [5] - The meteorological station completed calibration and maintenance of all RVR (Runway Visual Range) equipment by September 18 to enhance data reliability [5] - An emergency power supply plan was established, including the deployment of mobile power sources to critical areas and conducting power supply drills to ensure continuous operation of key equipment during power outages [5] Group 3: Physical Protection Measures - The meteorological station reinforced the wind and rain resistance of equipment by checking cabinet sealing, blocking water leak points, and securing transmission lines [6] - Sandbags and other flood prevention materials were pre-distributed to key locations to enhance overall protective measures [6] - The Hainan Air Traffic Control Bureau's meteorological station is now in a state of readiness, fully prepared to face Typhoon "Haikashan" [6]
西南空管局完成西藏江达甚高频通信测试
Core Insights - The testing conducted by the Southwest Air Traffic Management Bureau and the Air Traffic Control Center aims to enhance air traffic management capabilities along the Chengdu-Lhasa route [1][2] - The testing site in Tibet's Jiangda County, at an altitude of 4542 meters, faced challenges such as low temperatures, oxygen deficiency, and complex terrain [1] - The successful completion of the VHF communication testing provides a solid data foundation for future construction of communication facilities [2] Group 1 - The testing was conducted from September 15 to 17, following preliminary reconnaissance and ADS-B testing in June [1] - The workgroup utilized ADS-B equipment for real-time monitoring of flights and portable VHF devices to verify low-altitude communication signal quality [1] - The signal coverage results matched theoretical models, allowing for effective collaboration with existing VHF stations in Daocheng and Kangding [1] Group 2 - This testing provides critical data support for the construction of air traffic communication facilities, which will enhance the efficiency and safety redundancy of regional aviation operations [2] - The improvements are significant for ensuring the safety and smooth operation of high-altitude flight routes [2]
华东空管局空管中心顺利完成2025年暑运保障工作
Core Insights - The East China Air Traffic Management Bureau has successfully managed a significant increase in flight operations during the summer peak season of 2025, with daily flight guarantees showing growth across various control centers [1][3][4] Group 1: Flight Operations Performance - The Hongqiao Tower Control Room achieved an average of 768 flights per day, a year-on-year increase of 4% [1] - The Pudong Tower Control Room managed an average of 1546 flights per day, up by 3.9% [1] - The Terminal Control Room recorded an average of 3159 flights per day, reflecting a 3.4% increase [1] - The Regional Control Center supported an average of 7598 flights per day, marking a 4.8% growth [1] - On July 31, the Pudong Tower Control Room set a new single-day record with 1717 flights, while the Terminal Control Room also reached a new high of 3431 flights [1] Group 2: Weather Management and Coordination - The East China Air Traffic Management Bureau enhanced collaboration with meteorological departments due to extreme weather conditions, including record high temperatures and typhoons [3] - During the summer peak, the center held six regional operation mechanism meetings and 37 airport management committee meetings to ensure effective flight operations [3] - The center provided weather avoidance services for 1167 flights due to hazardous weather and 1290 flights due to typhoon conditions, improving operational efficiency during adverse weather [3] Group 3: Operational Improvements - The implementation of a "shift conversion" strategy allowed for a transition from a three-shift system to a four-shift system, effectively reducing the night workload for air traffic controllers [4] - The "East China Regional Collaborative Operation Platform" was launched, integrating information from various civil aviation operation nodes into a unified interface, enhancing decision-making efficiency [4] - This platform supports the reduction of pre-flight cut-off times for flights at Shanghai and other East China airports, thereby optimizing the travel experience for passengers [4]
连创新高 民航浙江空管分局圆满完成今年暑运保障
Core Insights - The Zhejiang Air Traffic Management Bureau successfully managed the challenges of increased flight volume and complex weather during the summer transportation period, achieving record operational safety and efficiency [1][2][3] Flight Operations - During the summer transportation period, the bureau handled a total of 59,159 takeoff and landing flights at Hangzhou Airport, representing a year-on-year increase of 1.17%. Additionally, 97,051 flights were managed in the approach control area, marking a growth of 7.05% [1] - On August 1, the bureau set a record by managing 1,005 flights, with 1,732 approach flights, and again broke the record on August 13 with 1,029 flights [1] Safety Management - The bureau integrated safety management with stable operations, conducting special safety inspections and establishing a dual rectification mechanism for hidden dangers [2] - Technical departments enhanced checks on radar, navigation systems, and power supply to mitigate risks from severe weather, while property management improved emergency response capabilities [2] Meteorological Services - The bureau implemented an innovative "three positions + three collaborations" mechanism to enhance weather warning capabilities, significantly improving the accuracy and timeliness of weather alerts [2] - The bureau effectively reduced passenger wait times on flights by optimizing flow control in response to typhoons and adverse weather conditions [2] Collaborative Operations - The bureau optimized air-ground collaboration and flight diversion support mechanisms, improving runway efficiency and airspace utilization [3] - Special airspace integration plans were developed for newly opened routes at Lishui Airport to ensure safe and smooth operations [3] Infrastructure Development - The bureau advanced infrastructure projects, including the renovation of the air traffic control building and updates to the power supply station, despite challenges posed by high temperatures and operational demands [3] Employee Welfare - The bureau prioritized employee welfare during the summer transportation period, organizing various activities to support staff and enhance their dining experience [4] - Initiatives included summer care activities and family-oriented events to alleviate concerns for employees working during peak periods [4] Future Outlook - The bureau aims to review and transform the experiences gained during this summer transportation period into long-term operational mechanisms, focusing on continuous improvement in service quality and efficiency [4]
“剑鱼”过境 三亚空管站全力抢通马岭雷达站上山道路
Core Points - The article highlights the emergency response efforts of the Sanya Air Traffic Control Station during Typhoon "Jianyu," which caused significant operational risks due to power outages and blocked access roads [1][2] - The actions taken by the Technical Support Department demonstrate a strong commitment to maintaining air traffic safety and effective emergency management [1][2] Group 1 - The Sanya Air Traffic Control Station faced critical challenges including power outages, blocked access roads, and limited fuel supply after Typhoon "Jianyu" struck [1] - The Technical Support Department coordinated with power restoration and debris clearance teams to restore operations as quickly as possible [1] - A retiring party member took the initiative to clear fallen trees, showcasing leadership and responsibility during the crisis [1] Group 2 - By August 25, the access road was successfully cleared, and emergency fuel was delivered, allowing for the stabilization of operations at the air traffic control station [2] - The emergency response actions exemplified the "Mountain and Sea Spirit," highlighting the exemplary role of the party members in crisis situations [2] - The experience gained from this incident will contribute to optimizing emergency response processes and enhancing air traffic safety measures in the future [2]
民航湖北空管分局举办2025年新员工岗前培训
Core Viewpoint - The training program for new employees at Hubei Air Traffic Management Bureau is designed to facilitate their transition from students to professionals, focusing on comprehensive empowerment through a structured curriculum and practical experiences [1]. Group 1: Thought Leadership and Professional Foundation - The training integrates party regulations with education on traditional values and ideal beliefs, emphasizing the importance of legal awareness and professional ethics among new employees [2]. - New employees are guided to establish a correct professional outlook and develop a meticulous work style, enhancing team cohesion [2]. Group 2: Comprehensive Capability Enhancement - The training program is meticulously designed to meet the growth needs of new employees, covering administrative management, professional norms, legal education, safety production, and specialized knowledge [3]. - A team of experienced instructors from various functional departments provides insights into core business operations and practical problem-solving techniques, making the training both informative and applicable [3]. Group 3: Immersive Job Cognition - The training includes on-site observation of key construction projects, allowing new employees to experience real work environments and understand core job requirements [4]. - This immersive experience bridges theoretical knowledge with practical application, preparing new employees for their future roles and responsibilities [4]. - The training is a crucial initiative for talent development within the air traffic management sector, aiming to instill professional qualities and the core values of loyalty, dedication, excellence, and responsibility [4].
郑州区域和本场航班双增长 河南空管暑运保障数据再创历史新高
Core Insights - The article highlights the successful management of air traffic during the summer transportation peak in 2025, with the Henan Air Traffic Control Bureau achieving record daily flight numbers despite challenging weather conditions [1] Group 1: Operational Achievements - The Henan Air Traffic Control Bureau managed an average of 2,148 flights per day in the Zhengzhou area, with a peak of 2,288 flights, setting a historical high for summer operations [1] - The bureau also ensured an average of 670 flights per day at Zhengzhou Airport, with a peak of 720 flights, marking another record [1] Group 2: Strategic Planning - The bureau implemented a flexible sector flow mechanism to balance flight traffic across sectors, preventing overload in any single sector during high traffic and adverse weather conditions [2] - An emergency response mechanism was established to assess weather and traffic conditions a day in advance, allowing for timely adjustments to airspace usage [2] Group 3: Collaborative Efforts - The bureau emphasized real-time communication and coordination among various departments to manage operational pressures effectively, especially during complex weather scenarios [3] - Meteorological collaboration was enhanced, with continuous discussions to optimize flow control measures and improve operational efficiency [3] Group 4: Strict On-Site Management - Leadership maintained a strong presence on-site, ensuring strict adherence to operational responsibilities and immediate correction of any issues that arose during operations [4] - The bureau implemented rigorous checks and balances to ensure that air traffic control standards were upheld, even under high workload conditions [5] Group 5: Technological Innovations - New technologies were introduced to streamline communication during adverse weather, significantly reducing the workload on air traffic controllers [6] - A competition was initiated among operational teams to enhance overall safety and efficiency, focusing on reducing the burden on frontline controllers while increasing the involvement of management personnel [6]