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广元持续优化营商环境、用精准服务化解企业急难愁盼 解忧有抓手,服务有温度
Si Chuan Ri Bao· 2025-05-13 03:08
Group 1 - The "1+5" business environment mechanism in Guangyuan aims to enhance service efficiency through a one-on-one specialized service model and various communication and feedback channels [1][2][3] - The Guangyuan business environment complaint and reporting center has achieved a complaint satisfaction rate of 91.7% since its establishment, indicating effective resolution of issues faced by businesses [1][3] - The center has handled over 1,300 complaints with an average processing time of 15 working days, showcasing its commitment to timely service [3] Group 2 - The introduction of "government service specialists" has facilitated better communication and problem-solving for small and medium enterprises, leading to quicker access to financing and reduced export tax refund times [4][5] - Guangyuan's project coordination efforts have resulted in significant time savings, with some projects moving from signing to production in just one year [5] - The city plans to implement a "three-person interaction" mechanism to streamline policy implementation and enhance service delivery to businesses [5] Group 3 - The "Guangyuan Enjoy" platform allows businesses to quickly access relevant policies, achieving a 98.36% online service completion rate for various administrative tasks [7] - The local government is upgrading its service center to create a more comfortable and engaging environment for businesses, transitioning from traditional counter service to a more personalized approach [7] - Guangyuan is focusing on key industries such as kiwi fruit, aluminum-based new materials, and modern logistics to improve the business environment through targeted service reforms [8]