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国际残疾人日:走近京东“阳光天使”的12年 从几个人到几百人的生活与梦想
Zheng Quan Ri Bao Wang· 2025-12-03 12:46
12年间,李剑在京东实现了很多个"人生第一次"。"第一次进电影院、第一次自驾旅游、第一次摇着轮椅爬山……都是和 团队伙伴们一起经历的。"他也发现曾经有过的"梦想"正逐渐变成现实,父母不用再担心自己的生存问题,工作没几年就买车 买房,不仅成了家里"能扛事的顶梁柱",还成了团队伙伴们的"大家长"。为了帮助音乐梦想和爱好的伙伴实现愿望,也为了丰 富大家工作之余的生活。这两年,李剑带着团队的6位伙伴,组建阳光天使乐队,鼓励大家用歌声唱出自己的心中所想、所 盼。 李剑常说,作为第一批"阳光天使",他非常幸运,他也希望自己可以帮助、带动更多伙伴,将幸运传递。如今,已有数百 名像李剑一样的"阳光天使"在客服的岗位上,用真诚和热情服务着用户,也拥有了更有尊严和体面的生活。同时,京东持续联 动社会力量,累计为数千名残障人员提供客服管理师技术培训,鼓励他们同样勇于追求梦想。 本报讯 (记者袁传玺)12月3日是第34个国际残疾人日,在江苏宿迁,有一支叫"阳光天使"的残疾人客服团队,李剑是这 个团队的"元老"。12年前的冬天,李剑作为首批"天使客服"加入京东,看着这个团队从最初的12人逐步拓展成数百人,自己也 从"行业小白"成为了伙 ...
宿迁观察丨京东与宿迁的“双向奔赴”
Sou Hu Cai Jing· 2025-08-30 14:28
Group 1 - JD Group has opened multiple stores in Suqian, including cross-border experience stores and discount supermarkets, enhancing urban consumption vitality [2] - Since 2009, JD Group has invested over 60 billion yuan in Suqian, establishing a global customer service center and promoting the development of various industries [4][7] - JD Group has become a key driver of high-quality development in Suqian, contributing to the city's transformation into a comprehensive base for various business formats [6] Group 2 - JD Group has invested over 200 billion yuan in Suqian, establishing 13 projects including logistics centers and training bases, significantly boosting local employment and economic activity [9] - The city has become a national e-commerce demonstration base, with e-commerce transaction volume expected to reach 280 billion yuan in 2024 [10] - JD Group's collaboration with local government has led to strategic agreements aimed at enhancing brand value and market access for local products like the "霸王蟹" [11][13] Group 3 - JD Group plans to open over 1,000 "JD Pinpin" stores in Suqian, marking the city as the first in the country for this initiative [15][16] - The partnership between JD Group and Suqian has evolved from traditional industry chain development to high-value chain collaboration, fostering mutual growth [16] - JD Group is advancing smart logistics and AI technology in Suqian, with significant improvements in operational efficiency and service capabilities [19][20]