旅客马女士表示，在和乘务组的聊天中，她能感受到南航作为央企的责任与担当，舒心的旅程让她更加愿意选择 南航出行。 《中国民航报》、中国民航网 记者李佳为 通讯员张宇 报道：12月6日，恰逢"国际民航日"来临之际，南航新疆分 公司在CZ6971航班上开展了"创新为翼，连接你我"主题活动。 乘务组向旅客介绍了南航的创新之举，例如打造广州白云、北京大兴双枢纽，让出行更便捷；推出"一刻登机"服 务，打破传统值机限制；以及南航全面推出数字化平台"南航e行"，真正做到旅客"一机在手，全程无忧"。 同时，南航不断完善亲和精细的服务保障，新推出的"爱宠进客舱"服务，兼顾每一份特殊需求；多款特色餐 食、"一城一味"限定美味、生日旅客专属的木棉花蛋糕，都让味蕾随航程绽放。 从广州之路联通全球，到大兴枢纽辐射全国，南航的蓝翼始终承载着对美好的向往。（编辑：许浩存 校对：陈虹 莹 审核：程凌） （南航供图） ...

Core Viewpoint - China Southern Airlines is actively transforming and upgrading its operations, focusing on expanding its core aviation services while developing strategic emerging industries, thereby enhancing its role in connecting the world through the "Air Silk Road" initiative [1][2]. Group 1: Operational Performance - As of June 2023, China Southern Airlines operates 943 passenger and cargo aircraft with a passenger load factor of 85.47% [2]. - By the end of 2024, the "Southern Airlines e-Travel" ecosystem is expected to connect over 5,500 merchants, with monthly active users exceeding 5 million [2]. - In 2024, the airline's total transport turnover, passenger transport volume, and cargo mail transport volume are projected to reach 362 billion ton-kilometers, 165 million passengers, and 183 thousand tons, respectively, all setting new records [2]. Group 2: Strategic Initiatives - The airline is expanding its "Southern Airlines Express" domestic service to 19 key business and tourism routes, covering 17 major domestic travel cities, while the international version connects popular destinations in Southeast Asia with an average of over 8 round-trip flights daily [3]. - China Southern Airlines is enhancing its cargo operations by strengthening logistics hubs in Guangzhou, Shenzhen, Shanghai, Beijing Daxing, and Urumqi, and has opened new cargo routes to Budapest, Riyadh, Dubai, and Sydney during the "14th Five-Year Plan" period [6]. Group 3: Industry Development - The company is focusing on developing strategic emerging industries, including aircraft maintenance and manufacturing, by promoting market-oriented, integrated, and international reforms in aircraft maintenance [6][7]. - China Southern Airlines is advancing its digital transformation and high-end equipment manufacturing through the establishment of new technology companies, aiming to enhance the aviation industry's digital capabilities [7]. - The airline is also exploring opportunities in the low-altitude economy by developing low-altitude flight products and participating in the research and development of electric vertical takeoff and landing aircraft (eVTOL) [8].

Core Viewpoint - China Southern Airlines has been actively transforming and upgrading its operations since the "14th Five-Year Plan," focusing on enhancing its core aviation passenger and cargo services while expanding into related industries such as aircraft maintenance, aviation food, digital technology, flight training, and equipment manufacturing [1][4]. Group 1: Operational Performance - As of June 2023, China Southern Airlines operates a fleet of 943 passenger and cargo aircraft with a seat occupancy rate of 85.47% [3]. - By the end of 2024, the "Southern Airlines e-Travel" ecosystem is expected to connect over 5,500 merchants, with monthly active users exceeding 5 million [3]. Group 2: Strategic Development - The airline aims to create a comprehensive service system that emphasizes personalized, digital, and convenient services, aligning with its mission to enhance the flying experience for more people [4]. - In 2024, the airline's total transport turnover, passenger transport volume, and cargo transport volume are projected to reach 362 billion ton-kilometers, 165 million passengers, and 183 thousand tons, respectively, all setting new records [4]. Group 3: International Expansion - China Southern Airlines operates international and regional flights to 78 destinations across 48 countries and regions, with over 110 routes along the "Belt and Road" initiative, totaling more than 63,000 flights annually [4]. - The airline has established 8 cargo routes in 5 cities of countries participating in the "Belt and Road" initiative [4]. Group 4: Cargo and Logistics - The airline is enhancing its cargo operations by strengthening logistics hubs in Guangzhou, Shenzhen, Shanghai, Beijing Daxing, and Urumqi, and has opened new cargo routes to Budapest, Riyadh, Dubai, and Sydney [7]. - By 2025, the airline plans to achieve regular cross-border e-commerce transportation of battery-powered goods and digitize the inspection of cargo dimensions [7]. Group 5: Innovation and Technology - China Southern Airlines is focusing on developing strategic emerging industries, including aircraft maintenance and manufacturing, to create a full lifecycle ecosystem for aircraft [8]. - The establishment of new companies aims to accelerate digital transformation and promote the development of high-end equipment manufacturing in the aviation sector [8]. Group 6: Low-altitude Economy - The airline is seizing opportunities in the low-altitude economy by developing services related to low-altitude aircraft maintenance and drone pilot training [9]. - The company has launched its first general aviation BeiDou flight operation monitoring system and is involved in the development of electric vertical takeoff and landing aircraft (eVTOL) [9]. Group 7: Catering Services - China Southern Airlines is transforming its in-flight catering services and has opened 60 offline stores under the "Southern Airlines Kitchen" brand, enhancing customer engagement in both air and ground services [9].