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爱宠进客舱服务
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暑运首月南航在湘承运旅客近60万人次
Chang Sha Wan Bao· 2025-08-04 08:53
Core Insights - The article highlights the strong performance of China Southern Airlines (CSA) in Hunan during the summer travel peak, with significant increases in flight operations and passenger numbers [1][3]. Group 1: Flight Operations - In the first month of the summer travel season, CSA executed 2,145 inbound and outbound flights in Hunan, with over 170 additional flights, serving nearly 600,000 passengers [1][3]. - The average daily seat capacity reached 12,300, demonstrating the airline's commitment to meeting travel demand [1]. Group 2: Market Performance - The airline's domestic routes from Changsha to popular destinations like Tianjin, Xiamen, Qingdao, and Kunming achieved a passenger load factor of around 90% [3]. - International routes, including those to Tokyo and Nairobi, also showed strong performance with load factors close to 90% [3]. Group 3: Capacity and Pricing Strategy - CSA plans to increase its daily flight volume to a maximum of 146 flights in Hunan during the peak of August [3]. - To attract travelers during the expected decline in passenger flow in mid to late August, the airline is offering discounted fares on certain routes, such as Changsha to Beijing Daxing starting at 540 yuan, Changsha to Qingdao at 580 yuan, and others [3]. Group 4: Operational Efficiency - In July, the on-time performance of outbound flights from Changsha improved by 15.10% year-on-year, indicating enhanced operational efficiency [3]. Group 5: Customer Experience Initiatives - CSA has focused on improving passenger experience by dynamically increasing check-in counters and providing special services for vulnerable groups, assisting over 2,700 passengers with special needs [5]. - The airline introduced a "pet in cabin" service, successfully accommodating 9 pets traveling with their owners, and utilized 65 volunteers to enhance passenger guidance during key processes [5].
随主人同舱飞行,长沙首单“爱宠进客舱”服务完成
Chang Sha Wan Bao· 2025-07-08 09:47
Core Viewpoint - China Southern Airlines has launched a new service allowing pets to travel in the cabin with their owners, enhancing the travel experience for pet owners and expanding its service offerings [1][3]. Group 1: Service Launch and Details - The first flight under the "Pet in Cabin" service was completed on July 5, 2023, on flight CZ3123 from Changsha to Beijing Daxing, featuring a cat named Lili with its own boarding pass [3]. - The service includes a dedicated check-in counter for pets, a fast security channel, and full guidance to ensure a comfortable travel experience for both pets and their owners [3][5]. Group 2: Expansion and Coverage - The "Pet in Cabin" service has expanded from 9 original locations to include an additional 10 locations, covering over 200 direct flight routes [5]. - New locations include Shenyang, Changchun, Wuhan, Changsha, Nanning, Zhengzhou, Guiyang, Chongqing, Hangzhou, and Shanghai Pudong [5]. Group 3: Service Standards and Pricing - The number of pets allowed per flight has increased from 2 to 4, and restrictions on short-nosed dogs and cats have been lifted [7]. - Pricing for the service is set at 1299 yuan for flights under 2000 kilometers and 1499 yuan for flights 2000 kilometers or longer [7]. - Passengers must purchase the service at least 6 hours before departure through official channels and can choose to place their pet under the seat or purchase an additional seat [7]. Group 4: Requirements and Regulations - Travelers must prepare an animal quarantine certificate and vaccination proof, along with a compliant pet carrier and necessary pet supplies [8]. - Dogs must wear a muzzle throughout the flight, and specific transport rules can be checked via the airline's official app or mini-program [8].
可“坐”飞机,可“乘”高铁 武汉萌宠出行更方便了
Chang Jiang Ri Bao· 2025-07-06 00:53
Group 1 - China Southern Airlines has expanded its "pet-friendly" services by adding 10 new stations, including Wuhan, Changchun, Shenyang, Changsha, Nanning, Zhengzhou, Guiyang, Chongqing, Hangzhou, and Shanghai Pudong, effective July 1 [1] - With this expansion, the airline now covers 18 cities and over 200 direct flight routes for pet travel, increasing the number of pets allowed per flight from 2 to 4 and lifting restrictions on short-nosed breeds [1] - Passengers can reserve pet services through the Southern Airlines app 6 hours in advance, with options for pets to be placed under the seat or to purchase a dedicated seat [1] Group 2 - Starting June 20, China Railway Express has launched a pilot pet transportation service at Wuhan Station, allowing passengers to travel with one pet weighing up to 15 kg and measuring no more than 40 cm in height [2] - The service ensures that pets travel in specially designed transport boxes equipped with HD cameras and smart temperature control, adhering to the principle of "departing and arriving together" with their owners [2] - Wuhan is now one of the few cities in China that supports both "pets in cabin" on flights and "pet transportation" on high-speed trains, enhancing travel convenience for pet owners [2]
乘坐南航北方分公司飞机可带宠物进客舱
Core Points - China Southern Airlines (CSA) has launched a new service called "Pet in Cabin," allowing passengers to bring their pets into the cabin on flights, enhancing the travel experience for pet owners [1][2] - The service has expanded from 9 initial locations to include 10 additional airports, covering over 200 direct routes, thus increasing accessibility for pet travelers [1] - CSA has optimized the service standards by increasing the number of pets allowed per flight from 2 to 4, removing restrictions on short-nosed dogs and cats, and requiring dogs to wear muzzles during transport [1] Service Details - Passengers needing the "Pet in Cabin" service can purchase it through the China Southern Airlines app or mini-program at least 6 hours before departure, with options for pet placement under the seat or purchasing an additional seat [2] - CSA provides a range of services including pet cabin transport, dedicated service counters, pet boarding passes, protective nets for pet carriers, and pet transport insurance [2] - The airline has introduced personalized services such as "Pet Flies Alone," "Pet Flies Together," and "Pet in Cabin," along with dedicated pet service areas at Guangzhou Baiyun International Airport [2]
“五一”假期,大兴机场航班量、旅客量有望创投运以来同期新高
Xin Jing Bao· 2025-04-29 02:49
Summary of Key Points Group 1: Airport Operations and Passenger Traffic - During the upcoming "May Day" holiday from May 1 to May 5, Daxing Airport is expected to operate 4,687 flights, averaging about 937 flights per day, with a total of 714,000 passengers, averaging approximately 142,000 passengers per day. This represents a year-on-year increase of 5.7% in flight volume and 8.1% in passenger volume, potentially setting a new record for the same period since the airport's opening [1] - The airport anticipates 87,000 inbound and outbound passengers during the holiday, averaging 17,400 passengers per day, which is a 13.8% increase compared to the daily passenger volume in April 2025 [1] - The peak travel day is expected to be May 1, with an estimated 989 flights and 156,000 passengers, while the return peak is projected for May 5, with 988 flights and 158,000 passengers [1] Group 2: Airline Operations and Services - China Southern Airlines plans to increase the capacity of wide-body aircraft on popular routes from Beijing Daxing to Guilin, Xiamen, Chongqing, and Chengdu, and will introduce a "Pets in Cabin" service [2] - China Eastern Airlines will replace narrow-body aircraft with wide-body aircraft on routes from Daxing to Guangzhou, Shenzhen, and Kunming, reducing the check-in cut-off time from 40 minutes to 35 minutes before departure [2] - China United Airlines is focusing on routes to Zhuzhou, Beihai, Jiuhua Mountain, and Huaihua, offering a "Worry-Free Luggage" check-in service for fragile items [2] Group 3: Transportation and Connectivity - On April 30 and May 1, the Daxing Airport Express subway line will extend its operating hours until 00:30 the next day, and on May 5, it will operate until 01:00 [2] - The 19th subway line will also extend its hours in line with the airport express schedule during the specified dates [2] - Airport buses will operate on a "full bus, immediate departure" basis, with two additional departures from Beijing Station to Daxing Airport at 6:45 and 7:15 [2]