Core Viewpoint - Meituan is committed to improving the experience of its delivery riders by eliminating overtime penalties by the end of 2025 and implementing positive incentives instead [1][2]. Group 1: Overtime Penalty and Incentives - Meituan plans to fully eliminate overtime penalties for delivery riders by the end of 2025, focusing on optimizing algorithms and improving delivery assessment mechanisms [1]. - The company has conducted pilot programs in over ten cities to compare different management models, ensuring stable income for riders while enhancing user experience [1]. - The "Anzhun Card" system, which replaces overtime penalties with a system of points for timely deliveries, was first piloted in Quanzhou in December 2024 [1]. Group 2: Community and Delivery Efficiency - Meituan has collaborated with authorities to implement "Rider-Friendly Communities," improving access for riders in 24,700 communities across 150 cities, benefiting over 680,000 riders monthly [2]. - To address issues with inaccurate user addresses, Meituan will introduce measures such as user location sharing and smart address recommendations starting in 2025 [2]. Group 3: Rider Health and Work Balance - A fatigue prevention measure was introduced, alerting riders after 8 hours of work and mandating a break after 12 hours, with 18% of riders receiving the 8-hour alert and only 0.28% being forced offline [2]. - The platform aims to balance income and health for riders with strategies tailored for those with high order volumes [2]. Group 4: Algorithm Transparency - Meituan has established an algorithm transparency section on its official website and WeChat, providing accessible information to riders and the public [3]. - The company actively seeks external feedback on its algorithms through interviews and surveys to facilitate continuous improvement [3].

Core Viewpoint - Meituan plans to completely eliminate overtime penalties for delivery riders by the end of 2025, focusing on algorithm optimization and positive incentives instead of fines [1][3]. Group 1: Overtime Penalty Cancellation - Meituan will fully cancel overtime penalties for crowd-sourced riders by the end of 2025, a decision that has sparked significant public interest [1]. - The company has been testing a new mechanism for over six months, replacing the overtime penalty with a system that rewards timely deliveries [3]. - As of August this year, the overtime penalty exemption mechanism has been piloted in 22 cities, receiving positive feedback from riders [3]. Group 2: Algorithm and Delivery Assessment Improvements - Meituan has initiated trials of the "Anzhun Card" in Quanzhou, which replaces the previous penalty system with a scoring system that rewards punctuality [3]. - The pilot program has expanded to cities like Nanning, Xinxiang, and Nanchang, with further optimizations based on rider feedback [3]. - The new assessment mechanism has been implemented in major cities, including Hangzhou and Wuhan, and is gradually being rolled out to more locations [3]. Group 3: Rider Support and Safety Measures - Meituan has collaborated with authorities to create "rider-friendly communities," allowing riders to access over 24,700 modified communities across 150 cities, improving delivery efficiency [3]. - The company has introduced fatigue prevention measures, including pop-up reminders after 8 hours of work and mandatory offline time after 12 hours, with 18% of riders receiving reminders [3]. - A "safety score" system has been piloted in over 100 cities, incentivizing safe driving behaviors, resulting in a 26% reduction in traffic violations among riders [4].

Group 1 - Meituan announced the complete cancellation of the "overtime penalty" for delivery riders by the end of 2025, addressing a major concern among the crowd-sourced riders [1] - The company has implemented a new system called "Anzhun Card" to replace the previous penalty system, which has been piloted in 22 cities and received positive feedback from riders and the public [1][2] - Meituan is shifting its management approach from punitive measures to positive incentives, focusing on training and learning instead of solely penalizing riders [1] Group 2 - The company has introduced fatigue prevention measures, including pop-up reminders after 8 hours of work and mandatory offline after 12 hours, with 18% of riders triggering the 8-hour reminder [2] - Meituan has launched a "safety score" system in over 100 cities to improve traffic safety among riders, resulting in a 26% reduction in traffic violations [2] - The company plans to enhance the reporting and appeal processes for riders using AI to improve efficiency and quality in problem resolution [2] Group 3 - In Q2, Meituan reported revenue of approximately 91.84 billion yuan, an increase of 11.7% year-on-year, while adjusted net profit decreased by 89% to approximately 1.493 billion yuan [3] - The core local commerce segment saw a revenue increase of 7.7% to 65.3 billion yuan, but operating profit dropped by 75.6% to 3.7 billion yuan due to irrational competition [3] - New business revenue grew by 22.8% to 26.5 billion yuan, with operating losses expanding by 43.1% to 1.9 billion yuan, although the operating loss rate improved by 3.1 percentage points [3]