建行手机银行

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建行临沂西城支行:暖心服务聋哑客户 无声传递金融温度
Qi Lu Wan Bao· 2025-09-29 00:36
换卡业务完成后,考虑到客户可能存在线上金融服务使用难题,工作人员并未就此结束服务,而是主动 协助客户在手机上下载并登录建行手机银行。针对查询账户余额、转账汇款等常用功能,工作人员通过 屏幕演示、手势指引的方式,手把手教学,还在纸上写下操作要点,反复确认客户能够独立操作后才放 心。 当天,这位聋哑客户来到该行,因社保卡到期需办理换卡业务,却因沟通障碍面露难色。工作人员察觉 后,迅速调整服务方式,放弃传统语言交流,转而通过书写文字、展示图形指引、比划手势等 "无声" 方式,与客户搭建起顺畅的沟通桥梁。在信息核对环节,工作人员逐字逐句将关键信息写在纸上,配合 手势反复确认,确保客户完全理解每一项流程;制卡与激活过程中,工作人员全程专注高效,用清晰的 动作演示每一步操作,让客户直观掌握业务进度。 近日,建行临沂西城支行上演了一幕暖心场景。该行工作人员凭借耐心细致的服务与专业高效的操作, 成功为一位聋哑人士办理社保卡到期换卡业务,并手把手指导其使用手机银行,用实际行动诠释了 "金 融为民" 的服务理念,让特殊客户感受到金融服务的包容性与温暖。 整个服务过程虽无言语交流,却充满了关怀与尊重。客户多次用手语和笑容向工作人员 ...
金秋缴费多重礼 福利优惠叠加领
中国建设银行· 2025-09-25 08:14
Core Viewpoint - The article outlines various promotional activities by China Construction Bank (CCB) aimed at encouraging customers to use their mobile banking app for utility payments and recharge services, offering incentives such as WeChat discounts and points redemption [3][6][8]. Group 1: Promotional Activities - The first promotional activity runs from April 22, 2025, to December 31, 2025, targeting CCB mobile banking customers. Customers can receive up to 5 yuan in WeChat discounts when they pay utility bills (water, electricity, gas, or mobile phone) of 30 yuan or more through the CCB app [3]. - A second promotional activity is set from August 12, 2025, to December 31, 2025, specifically for customers in digital RMB pilot areas. Customers can receive random WeChat discounts ranging from 2 to 10 yuan when they pay electricity or mobile phone bills of 50 yuan or more using digital RMB [6]. - A third promotional activity, running from June 16, 2025, to December 31, 2025, allows customers to use comprehensive points to offset up to 25 yuan for mobile phone recharges, with a maximum deduction rate of 50% per month [8].
建行生活:做好数字金融大文章 坚持人民金融为人民
Xin Hua Wang· 2025-08-12 06:07
Core Viewpoint - The news emphasizes the significant role of financial services in promoting China's modernization, highlighting the importance of digital finance and the initiatives taken by China Construction Bank (CCB) to enhance consumer experiences through its "CCB Life" platform [1][10]. Group 1: Digital Finance Initiatives - CCB is actively implementing the spirit of the Central Financial Work Conference by focusing on digital transformation and enhancing its online service platform, "CCB Life," which has expanded to 367 cities and serves over 130 million users [1][10]. - The "CCB Life" platform integrates various consumer services, allowing users to access discounts and benefits across different daily life scenarios, thus embedding financial services into everyday activities [2][13]. Group 2: Consumer Engagement and Government Support - "CCB Life" has facilitated the distribution of government consumption vouchers in 275 cities, with over 60 billion yuan allocated, significantly boosting consumer spending [5][6]. - The platform's zero-commission model attracts merchants, allowing them to benefit from increased customer traffic without the burden of fees, thus fostering a collaborative ecosystem [7][8]. Group 3: Enhancing User Experience - The platform offers a wide range of services, from dining to travel, and has introduced cultural and tourism initiatives to enhance user engagement and satisfaction [3][4]. - CCB Life's promotional activities, such as the "717 Beautiful Life Festival," aim to enhance the public's sense of well-being and access to quality services [10][12]. Group 4: Future Outlook - CCB plans to continue its digital transformation, focusing on integrating financial services with everyday life, while maintaining a commitment to risk management and serving the broader economy [14][15].
立秋36元“金”喜福利已到
中国建设银行· 2025-08-07 08:20
Group 1 - The article discusses various promotional activities by China Construction Bank (CCB) aimed at enhancing customer engagement through discounts and rewards during specific periods [2][5][6][9]. - CCB is offering a "Douyin Payment Rewards" campaign where customers can receive up to 5 yuan in discounts through participation in the mobile banking app [2]. - A promotion for WeChat transfers is available, where customers can receive a maximum of 1 yuan in WeChat discount money for transfers over 3888 yuan during August 2025 [5]. - CCB is providing a 50% discount on public transport fares and special offers on Alipay vouchers during the promotional period from July to September 2025 [6]. - New cardholders can receive up to 353 yuan in benefits, including various discount vouchers and cash rewards upon binding their cards for the first time [7]. Group 2 - The bank is promoting a "Spend and Earn" program where customers can accumulate points for every transaction made through WeChat Pay, with a cap of 10,000 points per month [9]. - Customers can also benefit from exclusive Alipay privileges, earning up to 30,000 points per month through specific spending thresholds [11][13]. - A utility bill payment promotion allows customers to receive WeChat discount money for payments over 30 yuan, with rewards ranging from 2 to 5 yuan [17].
36元微信立减金0.99元起购
中国建设银行· 2025-07-24 06:58
Core Viewpoint - The article discusses various promotional activities and benefits offered by a financial institution, focusing on discounts and rewards for users engaging in digital payment methods. Group 1: Promotional Activities - The "惠省钱" campaign offers discounts starting from 0.99 yuan for digital currency payments, encouraging users to participate in the promotion [3] - A promotional event from July 1 to September 30, 2025, allows users to receive a 5 yuan discount through a mobile banking app when participating in the "抖音支付有礼" activity [4] - Users making a WeChat transfer of at least 3888 yuan can enter a monthly draw for rewards, including WeChat discount cash [5] Group 2: User Incentives - New users binding their bank card can receive up to 353 yuan in benefits, including various discount vouchers and cash rewards [6] - Users can earn up to 10,000 comprehensive points monthly by using a specific credit card for WeChat payments, with each 1 yuan spent earning 1 point [7] - A special program allows users to earn additional points through Alipay, with a potential to receive up to 30,000 points in a month if certain spending thresholds are met [12]
【福利】7月36元立减金已到,还有这些好礼待领
中国建设银行· 2025-07-17 06:23
Group 1 - The article discusses various promotional activities and discounts offered by a bank through its mobile banking platform, particularly in collaboration with Douyin and WeChat [2][3][4]. - Specific promotions include cash rewards and discounts for users who participate in designated payment activities, such as receiving a 5 yuan discount for using Douyin payment [4][6]. - The bank also offers incentives for first-time users who bind their cards, with potential rewards totaling up to 481 yuan, including various gift packages and discount vouchers [7]. Group 2 - The promotional period for these activities spans from January 1, 2025, to December 31, 2025, with specific campaigns running at different times throughout the year [2][3]. - Users can benefit from additional rewards through WeChat transfers, with a chance to win up to a certain amount for transactions over 3888 yuan during July 2025 [6]. - The article emphasizes the limited availability of rewards, indicating that they are subject to a first-come, first-served basis [4][6].
缴电费至高领5元立减金
中国建设银行· 2025-07-10 07:45
Core Viewpoint - The article promotes a series of discounts and incentives for utility payments, specifically targeting families with children at home during the summer, referred to as "神兽" (mythical beasts), emphasizing the importance of managing household expenses effectively while ensuring comfort and connectivity [1][2]. Group 1: Utility Payment Discounts - Customers can receive discounts of 2 to 5 yuan in WeChat cash coupons when they pay utility bills of 30 yuan or more [2]. - The article highlights specific discounts for electricity, mobile phone, and gas payments, with a maximum discount of 5 yuan available for each category when using the bank's mobile app [4][5][6]. Group 2: Family Management Tips - The article suggests that families should manage air conditioning settings for energy efficiency and health, encouraging discussions about appropriate temperature settings with children [4]. - It also advises parents to set data limits for children's online activities to promote healthy usage patterns and routines [5]. - The importance of balanced nutrition is emphasized, suggesting that while cooking for children, parents should also consider nutritional balance [6].
【攻略】您的公积金利息已到账,点击了解查询方式
中国建设银行· 2025-07-10 07:45
Core Viewpoint - The article discusses the annual interest crediting of housing provident fund accounts, highlighting the process and how individuals can check their interest earnings. Group 1 - The housing provident fund earns interest from the date it is deposited into the employee's account, according to the national interest rate regulations [3] - The interest crediting date is set for June 30 each year, with the interest calculation period from July 1 of the previous year to June 30 of the current year [3] - Individuals can check their interest earnings through the "China Construction Bank" app by searching for "provident fund" in the app [7]
【宝藏】夏至惊喜,36元立减金速领
中国建设银行· 2025-06-19 06:47
Core Viewpoint - The article discusses various promotional activities and discounts offered by a financial institution, emphasizing the potential savings for customers through different payment methods and promotional events [2][4][6]. Group 1: Promotional Activities - The "Douyin Payment Rewards" event allows customers to receive a 5 yuan discount when participating through the bank's mobile banking app, with limited quantities available [7]. - A "WeChat Transfer Benefits" promotion is available from June 1 to June 30, 2025, where customers can receive rewards for transferring amounts over 3888 yuan [9]. - Customers can earn up to 481 yuan in benefits by binding their bank card, including various discounts and gift packages from platforms like Meituan and JD [10]. Group 2: Loyalty and Rewards Programs - From January 1 to June 30, 2025, customers can accumulate comprehensive points through WeChat payments, with each 1 yuan spent earning 1 point, and a maximum of 10,000 points per month for primary cardholders [12][14]. - The bank offers a monthly maximum of 10,000 comprehensive points for credit card users who utilize WeChat Pay, enhancing customer loyalty through rewards [14].
36元立减金礼遇来袭
中国建设银行· 2025-06-05 06:23
Group 1 - The article discusses various promotional activities by a bank, including cash rewards and discounts for using their mobile banking services [5][8][7] - Specific promotions include a chance to receive a 5 yuan discount through participation in a "Douyin Payment" event [5] - There are also rewards for transferring money via WeChat, with a maximum reward for transactions over 3888 yuan [7] Group 2 - The bank offers a range of benefits for new cardholders, including up to 481 yuan in total rewards for binding their cards [8] - New users can receive various gift packages and discounts, such as 8 yuan off on WeChat and 166 yuan in Meituan vouchers [8] - The promotional activities are time-limited, encouraging users to participate before the offers expire [5][7]