Core Insights - The smart home market is experiencing rapid growth, with increasing consumer demand for intelligent and convenient products [1][2] - Despite the growth, there is a rise in consumer complaints regarding slow after-sales service, high repair costs, and poor compatibility between different brands [1] - The event facilitated direct communication between consumers and companies, allowing for immediate feedback on issues such as battery life and cross-brand connectivity [2] Industry Trends - Smart home products are becoming essential for improving quality of life, with features like automated temperature control and motion-sensing lights gaining popularity [1] - The industry is urged to address consumer pain points to ensure long-term healthy development [1][2] Consumer Engagement - The event served as a platform for consumers to express their needs and for companies to understand user expectations better [2] - An initiative was launched by the Hangzhou Consumer Protection Committee to promote legal operations among smart home companies, focusing on quality control and service system development [2] Future Outlook - The Hangzhou Consumer Protection Committee aims to enhance consumer satisfaction and safety by promoting collaboration between technological innovation and consumer protection [2]