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从“能办”到“好办”再到“秒办” 万达信息“高效办成一件事”落地十余省市
Quan Jing Wang· 2025-09-01 04:35
当"高效办成一件事"连续出现在国务院年度工作要点和各省市政府工作报告时,政策信号已转化为明确 的市场需求。万达信息(300168)股份有限公司(证券代码:300168)依托多年沉淀的政务数据能力与 场景经验,率先将改革要求拆解为技术、产品与运营三条可执行路径,并在十余省市同步落地,形成可 复制的标准化方案,为政策持续深化提供了可量化的企业样本。 一、技术演进:从1.0"能办"到3.0"秒办"的三级跃迁 在1.0"能办"阶段,万达信息通过统一身份认证与跨部门数据共享,率先消除了系统孤岛,让"一件 事"首次实现全程网办。进入2.0"好办"阶段,知识图谱与智能预审引擎被引入,系统能够自动理解办事 意图、校验材料完整性,用户只需一次提交即可进入审批通道,大幅简化操作流程。2025年起,全面步 入3.0"秒办"阶段:DeepSeek大模型实时解析政策条款并自动生成审批结论,区块链可信存证实现材料 一次提交、全域复用,首批高频事项在受理瞬间即可完成办结,标志着政务服务正式迈入"秒级响应"时 代。 二、"城事办"突破:全面赋能"好办"新升级 三、规模化复制:"一网通办"全国落地 万达信息以上海"一网通办"为蓝本,将成熟方案 ...
数字化运营管理构建企业数字化运营新体系
Sou Hu Cai Jing· 2025-05-10 05:38
Group 1 - The core viewpoint emphasizes the urgent need for enterprises to innovate their operational models in the context of deepening industrial internet, with digital operation management becoming a key driver for digital transformation [1][3] - Digital operation platforms serve as crucial support for enterprises, enabling new dynamics in organizational management, business collaboration, and customer engagement, thus promoting the evolution of management logic and supply chain structure [1][3] Group 2 - The industrial internet provides a technological foundation for data perception, system integration, and process optimization, making it an important basis for implementing digital operation management [3][4] - Digital operation platforms connect production processes with management centers, facilitating a closed-loop operation from data collection to decision execution, enhancing flexibility and controllability in response to market changes and customer demands [3][4] - In practical applications, digital operation management demonstrates a high degree of integration, allowing manufacturing enterprises to monitor key indicators like equipment status and energy consumption in real-time through a unified management interface [3][4] Group 3 - Digital operation platforms not only aggregate information but also support strategic collaboration by creating a unified organizational management framework, breaking down hierarchical barriers, and enabling data interconnectivity across the supply chain [3][4] - The platforms enhance efficient collaboration among business units through task boards, process engines, and performance management modules, leading to a more orderly overall operation [3][4] Group 4 - Enterprises can integrate sensors and control systems with digital operation platforms to establish an industrial-grade data collection system, allowing for more granular control in digital operation management [4] - This deep integration enables intelligent responses to material consumption, quality traceability, and predictive maintenance, enhancing the ability of enterprises to manage risks and changes [4] Group 5 - Building scalable digital operation platforms is essential for enterprise development, utilizing microservices, data middle platforms, and low-code tools to achieve multi-system collaboration and flexible deployment [4] - The modular design allows enterprises to deploy systems as needed at different stages, avoiding redundancy and improving the effectiveness of digital operation management [4] Group 6 - User connectivity is a vital component of digital operation, with platforms capturing user behavior across touchpoints to create user profiles, facilitating personalized services [4] - This user-centric digital operation management model enhances overall customer experience and repurchase rates through customized product recommendations and content delivery [4] Group 7 - In the future, enterprises will continue to deepen their understanding and practice of digital operation management, driven by the industrial internet and digital technologies [4] - The evolution of digital operation platforms will increasingly feature intelligent characteristics, incorporating new technologies like artificial intelligence and edge computing to enhance responsiveness to business changes [4]