Core Insights - The report titled "2025 Innovation Case Collection of Chain Convenience Stores" focuses on innovative practices in China's convenience store industry, covering seven key areas including digital empowerment, store operations, membership and private domain operations, organizational and human resource management, product development, supply chain and logistics, and cross-industry cooperation and business model innovation [1][2][3]. Digital Empowerment - Meiyijia has integrated AI-Native technology to create smart stores, achieving over 20% reduction in energy consumption and a 10%-20% increase in marketing effectiveness [1][2]. - Tangjiu Convenience has intercepted over 47,000 instances of expired product sales through a system designed to manage near-expiry goods, resulting in zero customer complaints [2][3]. Store Operations - Wanjia Convenience has improved peak hour customer spending to 9.9 yuan and increased checkout efficiency by 40% through innovative cash register practices [1][2]. - Lawson's store inspection mini-program has standardized inspection processes and utilized AI image recognition to enhance store management efficiency and customer complaint handling speed [1][2]. Membership and Private Domain Operations - Wanyizhi has established a system combining "store as touchpoint + community as service + data as decision-making," reducing the repurchase cycle for private domain users to 3.2 days and cutting delivery costs by 62% [2][3]. - Sinopec Henan has achieved a monthly sales average of 87,000 sets for its membership rights package through "non-oil + oil product" marketing, with a return on investment ratio of 2.0 [2][3]. Organizational and Human Resource Management - Yidu Convenience has developed a systematic human resource management framework, increasing personnel efficiency by 60%, reducing employee turnover by 15%, and improving performance ratings by 20% [2][3]. Product Development - Wanjia Convenience launched its private label "Kou Liang Tea," achieving a 12% sales share and a 35% repurchase rate in trial areas through lightweight design and scenario-based marketing [2][3]. - Sinopec Hainan developed the "Island Style" beverage series, leveraging local resources to achieve growth in non-oil business revenue and gross profit [2][3]. Supply Chain and Logistics - Fujian Bai Nian Wanjia's intelligent logistics distribution center has doubled space utilization and increased inventory turnover from 6 times per year to 11.2 times per year [2][3]. - Meirong Convenience has reduced single-store inspection time from 2 hours to 40 minutes through innovative box-cutting operations, achieving an error rate of 0.001% [2][3]. Cross-Industry Cooperation and Business Model Innovation - Hainan Lawson partnered with Taoli to create the "Little Chef Creative Workshop," increasing the family customer base to 65% and achieving nationwide UGC content dissemination [2][3]. - Shanshan Convenience collaborated with Chengfa Energy to create an "People, Car, Life" ecosystem at gas stations, resulting in a 24% year-on-year sales increase [2][3]. - Zhongbai Convenience established a campus supermarket in collaboration with universities, creating a training base that benefits both talent development and sales channel expansion [2][3].

Digital Empowerment - Digitalization is the core driver for cost reduction and efficiency improvement in convenience stores, with examples like Meiyijia's AI-Native technology achieving a 20% reduction in energy consumption and a 10%-20% increase in marketing effectiveness [1][2] - Tangjiu Convenience developed a system to intercept near-expiry products, achieving a 100% interception rate and zero customer complaints [1][2] - Huimi Ba's data-driven replenishment system improved inventory turnover by 86.7% and reduced out-of-stock rates to 2.7% [1][2] Store Operation Innovation - Wan Jia Convenience optimized store layout through a "cashier revolution," increasing average transaction value by 9.9 yuan and boosting cross-selling rates by 35% [2] - Lawson integrated AI image recognition into store inspections, reducing task execution deviation rates by 90% [2] - Kaihui Convenience's smart replenishment system decreased fresh food waste by 51.2% and improved replenishment response speed to "twice a day" [2] Membership and Private Domain Operations - Private domain traffic is crucial for membership growth, with Wan Yi Zhi Jia shortening repurchase cycles to 3.2 days and reducing delivery costs by 62% [3] - Sinopec Henan's "non-oil + oil products" membership package increased repurchase rates by 20% with a 2.0 return on investment [3] - Tianfu's "one code payment" streamlined the payment process, leading to a monthly growth of over 200% in member transaction amounts [3] Supply Chain and Logistics Intelligence Upgrade - Fujian Wan Jia's high-density shuttle rack increased warehouse space utilization by 100% and saved an average of 15 hours of labor per store monthly [4] - Meiri Long reduced store inspection time from 2 hours to 40 minutes using electronic labels and WMS systems, achieving a sorting error rate of 0.001% [4] - Kema helped Biyixing shorten replenishment order processing time by 96%, supporting the addition of 80 franchise stores annually [4] Cross-Industry Integration and Business Model Innovation - Hainan Lawson partnered with Taoli to create a "Little Chef Creative Workshop," increasing family customer share to 65% [5] - Shanshan Convenience collaborated with Chengfa Energy to build an ecosystem at gas stations, resulting in a 24% year-on-year sales increase [5] - Zhongbai Convenience's partnership with universities transformed retail spaces into training bases, reducing labor costs and nurturing talent [5] Product Development and Private Label Breakthroughs - Wan Jia Convenience launched a "Staple Tea" series with a gross margin of 45%, increasing average transaction value by 8% [6] - Sinopec Hainan's "Island Style" beverage series achieved sales 25% higher than similar products through NFC technology and direct sourcing [6] - Jiangsu Tiancai's intelligent preservation equipment extended the shelf life of soft-boiled eggs by 20%, promoting fresh food standardization [6] The convenience store industry is transitioning from a single retail function to a "community life service hub" through technological penetration, scene reconstruction, and ecological collaboration. The deep integration of digitalization and localization will be the core logic for future growth in the industry [6]