在极速保障方面，系统自动识别中转衔接时间紧张的旅客（同楼中转小于50分钟、跨楼中转小于80分 钟），启动"专人+专车"快速保障模式。目前，该模式已累计保障急转旅客超过7500人次，同楼、跨楼 最短保障时间分别压缩至16分钟和45分钟，中转成功率和旅客满意度持续提升。 贵阳机场的实践，是民航行业落实"干支通、全网联"战略、推动中转服务数智化转型的有益探索。中国 航信"民航中转旅客服务平台"作为行业级公益性平台，为机场、航司之间的信息共享与业务协同提供了 统一支撑。随着平台在全国范围内持续推广应用，民航中转服务保障能力和服务品质将进一步提升，为 旅客带来更加顺畅、高效的出行体验。（编辑：张薇，校对：张彤，审核：程凌） 围绕中转保障关键环节，贵阳机场重点构建了三方面能力。在智慧调度方面，通过工单系统，调度人员 可在30秒内获取旅客身份信息、航班衔接情况、行李状态等多维数据，并实现一键派发指令；一线人员 通过移动终端实时接收任务、反馈进度，形成"派发-保障-反馈-归档"的闭环管理机制，急转旅客响应速 度显著提升，整体处置效率较传统模式提升约60%。 在精准关怀方面，平台对老年人、儿童、残障人士等特殊旅客设置专属标识， ...

Core Viewpoint - The article discusses the advancements in China's civil aviation sector aimed at improving the transfer experience for passengers, highlighting the launch of the Civil Aviation Transfer Service Capability Release System, which enhances the efficiency and transparency of transfer services [1][7]. Group 1: Transfer Service Improvements - The Civil Aviation Administration of China (CAAC) has been promoting the "dry branch connection and full network integration" initiative to enhance the transfer experience for travelers, making it more convenient and efficient [1][2]. - The new capability release system allows passengers to understand transfer service capabilities before purchasing tickets, facilitating better cooperation between airlines and airports [1][4]. - The transfer service platform has been implemented in 254 airports, identifying 221 million transfer passengers and processing 63 million instances of check-in and 61 million pieces of luggage for direct transfer [4][10]. Group 2: Digital Infrastructure and Data Utilization - The digital infrastructure supporting transfer services has been significantly enhanced, with nearly 2 million travel information comparisons conducted daily to ensure smooth operations [2][3]. - The introduction of the "Transfer Passenger Service App" has allowed for the first time the delivery of transfer service menus directly to passengers' mobile devices, improving accessibility [3][6]. - The capability release system creates a "digital capability map" that standardizes and shares the service capabilities of airports and airlines, allowing for automatic validation of transfer requirements [7][8]. Group 3: Economic Impact and Future Prospects - The improved transfer services have not only benefited passengers but also generated significant revenue for airports, with Qingdao Jiaodong Airport reporting an annual transfer passenger volume of 2.55 million and generating over 67 million yuan in aviation revenue [9][10]. - The growth in transfer passenger volume is expected to continue, with projections indicating over 70 million transfer passengers in 2024, representing a year-on-year increase of over 30% [6][10]. - The ongoing development of the transfer service platform is set to enhance the overall travel experience, making transfers a more integral and enjoyable part of air travel [9][10].

Core Insights - The Civil Aviation Transfer Service Capability Release System was officially launched to address the industry's pain points of "connected but not seamless" by integrating transfer service resources across airports and airlines [1][2] - The system aims to enhance transparency, streamline processes, and provide data-driven decision-making for the aviation industry [1] Group 1: System Features - The system serves as a resource aggregation center, breaking down information silos by consolidating transfer service resources from various entities [1] - It functions as a service release platform, promoting standardized and transparent presentation of transfer service information [1] - The system acts as a capability verification hub, ensuring the authenticity and reliability of service capability information through multiple mechanisms [1] - It serves as a regulatory data foundation, providing precise data support for industry governance and informed decision-making [1] Group 2: Industry Developments - The digitalization of civil aviation transfer services has been advancing, with the Civil Aviation Administration of China guiding the development of a transfer passenger service platform that has served 220 million transfer passengers [2] - The platform has enabled 63.06 million passengers to check in once and facilitated 61.58 million pieces of luggage without the need for intermediate retrieval [2] - A new model for excess baggage payment has been introduced, reducing system service fees from 8 yuan to 2 yuan, enhancing the efficiency of the baggage transfer process [2]