Core Viewpoint - White Elephant is facing multiple challenges, including a trademark controversy and issues with its pricing strategy, which have led to a trust crisis among consumers and distributors [1][3][4]. Trademark Controversy - The packaging of White Elephant's "Duoban" series still displays "Duoban" as a registered trademark, despite consumer concerns about potential misleading advertising [3][4]. - White Elephant issued an apology and explained that the "Duoban" products were intended to differentiate larger portion sizes from regular ones, but acknowledged the confusion caused [3][4]. - The company announced plans to rename the "Duoban" series and cease production of the original packaging within the month [3][4]. Pricing Issues - There is a discrepancy between online retail prices and offline distributor prices, with some distributors reporting losses due to identical pricing [5][6]. - A distributor noted that the costs associated with logistics and storage often lead to losses for offline distributors, although not all distributors are affected [5][6]. - Analysts suggest that the lack of a balanced pricing strategy between online and offline channels could harm distributor relationships and market stability [6][8]. Channel Strategy - White Elephant has shifted its focus towards online sales, which previously accounted for less than 5% of revenue in 2019, but has since become a priority [7][8]. - The company established an independent e-commerce entity and has been actively engaging in various online platforms to enhance its digital presence [7][8]. - Despite the growth in online sales, balancing the pricing strategy between online and offline channels remains a critical issue for the company's future [8].