泰康HWP
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从保险销售到人生规划师 和我的客户一起慢慢变老
Jin Rong Shi Bao· 2025-12-17 04:41
Core Insights - The article discusses the emergence of Health Wealth Planners (HWP) in response to the aging population in China, highlighting the need for dignified aging planning as the elderly population is projected to reach 310 million by the end of 2024 [1][5] - The traditional insurance model is evolving into a new business model that integrates insurance with health and wellness services, creating a more comprehensive approach to client needs [2][3] Group 1: Industry Transformation - The insurance industry is transitioning from a "quantity-driven" model to a "quality-driven" model, with the HWP role emerging as a new profession that addresses the uncertainties of aging through professional planning [5] - The new model combines insurance, health care, and wealth management, allowing agents to provide a more holistic service to clients [3][5] Group 2: HWP Development and Support - There are over 30,000 HWPs at Taikang Life, who are reshaping the insurance sales model and driving the overall upgrade of the insurance agent workforce [3] - Taikang Life offers comprehensive support for HWP development, including recruitment, training, and incentives, focusing on ten core dimensions for deep empowerment [3] Group 3: Client-Centric Services - HWPs provide clients with not just insurance policies but also access to health and wellness facilities, enhancing the client experience and creating long-term relationships [3][4] - The innovative "1+N" multidisciplinary care model at Taikang's retirement communities addresses the dual challenges of healthcare and aging, ensuring that elderly clients receive both medical care and quality of life improvements [4]
医养无缝衔接 让老人更有“医靠” 泰康之家·苏园及泰康仙林鼓楼医院探访纪实
Jin Rong Shi Bao· 2025-04-30 03:33
Core Viewpoint - The article discusses the evolution of elderly care from basic support to a more integrated approach that combines medical care and elderly services, addressing the pressing healthcare needs of the aging population [1]. Group 1: Medical and Elderly Care Integration - The establishment of "medical and elderly care integration" is exemplified by the proximity of TaiKang ZhiJia SuYuan and TaiKang XianLin GuLou Hospital, allowing elderly residents to access medical services without leaving the community [2]. - The community offers 24/7 medical services, with 70% to 80% of chronic disease consultations and initial pain treatments provided on-site, minimizing the need for external medical visits [2]. - A case study highlights the effectiveness of this integration, where a rapid response to a medical emergency resulted in a successful treatment within 20 minutes, showcasing the advantages of "zero-distance" collaboration between the community and hospital [3]. Group 2: Health Wealth Planners (HWP) - The emergence of Health Wealth Planners (HWP) represents a new elite workforce aimed at enhancing health management services, with over 22,000 professionals trained under this initiative by the end of 2024 [4]. - The HWP program integrates health management with financial planning, providing comprehensive solutions that address the diverse needs of the aging population [4]. - The training includes specialized education in medical knowledge and real-world healthcare processes, enabling HWPs to assist clients effectively in navigating healthcare services [6]. Group 3: Comprehensive Healthcare Ecosystem - TaiKang's strategy includes the establishment of a multi-layered healthcare ecosystem that integrates community and hospital services, aiming for seamless healthcare delivery [7]. - The company has invested 50 billion yuan in healthcare infrastructure, establishing a network of 280 facilities across 56 cities, which includes the first "medical education research and elderly care" integrated complex in Nanjing [8]. - The focus on elderly medicine as a strategic priority reflects the growing importance of healthcare resources in enhancing the quality of elderly care services [7].