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洁柔纸巾出现半边红色胶带引争议,工作人员回应称只是偶发现象
Xi Niu Cai Jing· 2025-12-02 06:49
之后,极目新闻就此事拨打了洁柔官方客服电话。工作人员表示,品牌已关注到此事,经查帖子中提到的纸巾确实是洁柔的。由于产品在生产过程中,上卷 纸和下卷纸的接头处需要使用胶布粘连,因机器故障导致红色胶带粘在纸巾上流入市面,但经全面排查,同批次产品未出现相似情况,只是偶发性现象,同 时该产品的生产工厂都会进行严格监管。 据极目新闻报道,近日有消费者发帖表示,买到了带有半边红色胶布的洁柔纸巾。向洁柔客服反映相关情况后,客服表示纸巾中的胶布是可溶于水的,"遇 水即化"。但该网友试验后发现,纸巾接触到水化掉了,但红色胶布并未溶于水。 对于客服回应胶带可溶,该工作人员表示,胶带符合欧盟制定要求,本身安全可靠,因为纸巾是用于擦拭皮肤的,胶带也不会对人体健康产生影响,目前正 在联系发帖网友商量后续赔偿事宜。 中顺洁柔为主营生活用纸企业,目前拥有洁柔、朵蕾蜜、太阳、洁仕嘉、悦己柔等核心品牌,产品涵盖生活用纸、护理用品、家清用品、健康精品、护肤用 品、母婴用品等。 ...
男子762元买20多件商品蕉内拒发货,“价格异常”究竟谁说了算?
Xin Lang Cai Jing· 2025-11-23 07:21
Core Viewpoint - The incident involving the pricing error on the Biaonai platform highlights a recurring issue in e-commerce regarding who bears the loss when a merchant mislabels prices. The unilateral cancellation of orders by Biaonai, along with a minimal compensation offer, raises concerns about contract violations and consumer rights [9][10][12]. Group 1: Incident Overview - Multiple consumers reported significant discounts on Biaonai's official mini-program, with items originally priced in the hundreds being listed as low as 22 yuan. However, after placing orders, consumers were informed that the low prices were due to a system error, and their orders would not be fulfilled [1][7]. - A consumer named Mr. Zhang, who spent 762 yuan on over 20 items, was offered only 30 yuan as compensation after his order was canceled due to the alleged system error. He has since filed a lawsuit seeking a reasonable explanation and delivery of the purchased items [1][9]. Group 2: Legal and Ethical Implications - From a legal perspective, a contract is established once a consumer successfully submits an order and completes payment. Biaonai's cancellation of orders and insufficient compensation may violate contractual agreements and infringe on consumer rights [9][10]. - The merchant's claim of "system error" lacks transparency and credible evidence, suggesting an attempt to shift the consequences of operational mistakes onto consumers [9][10]. Group 3: Industry Practices and Recommendations - The article references similar incidents in the industry, such as the case of Jierou and Little Swan, where brands chose to honor erroneous orders despite incurring significant losses, thereby maintaining consumer trust [10][11]. - It emphasizes that price anomalies should not serve as a blanket excuse for merchants to breach contracts. Clear standards and evidence are necessary to define what constitutes an "abnormally low price" [11][12]. - Merchants are encouraged to strengthen internal controls to prevent pricing errors and to communicate sincerely with consumers when issues arise. Additionally, e-commerce platforms should implement stricter price review mechanisms, and regulatory bodies need to clarify the standards for identifying price anomalies and the responsibilities of merchants [12].
中顺洁柔多次因招聘问题道歉
Xin Lang Cai Jing· 2025-09-01 05:49
Core Viewpoint - The incident involving a well-known tissue brand, C&S Paper, has sparked significant online discussion due to complaints about unprofessional behavior during a job interview [1] Company Response - C&S Paper's Human Resources department acknowledged the feedback and expressed regret over the poor interview experience reported by the candidate [1] - The company has initiated an investigation into the matter and plans to enhance professional training for interviewers to prevent similar occurrences in the future [1] Ongoing Issues - The recruitment process of C&S Paper has faced repeated criticism, leading to multiple apologies from the company [1] - Follow-up communication with the affected candidate revealed that C&S Paper has privately addressed the situation [1]
面试官在面试期间抽烟?中顺洁柔:已展开调查并加强专业培训
Nan Fang Du Shi Bao· 2025-08-28 08:40
Group 1 - A netizen complained about a poor interview experience at the well-known tissue brand, C&S Paper, where the interviewer was late and smoked during the interview, leading to public discussion [2] - The netizen applied for a private domain operation position in the Beijing area and noted the interviewer's arrogant attitude and lack of basic business knowledge, providing vague answers to questions [2] - C&S Paper's HR department publicly apologized for the negative interview experience and stated that an investigation would be conducted, emphasizing the need for improved training for interviewers [3] Group 2 - C&S Paper, under the company Zhongshun Jierou Paper Co., Ltd., also owns the sanitary napkin brand, Doremi [3] - According to the company's semi-annual report, C&S Paper's revenue increased by 7.67% year-on-year to 4.33 billion yuan, while the net profit attributable to shareholders rose by 71.44% to 150 million yuan [3]