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洁柔纸巾出现半边红色胶带引争议,工作人员回应称只是偶发现象
Xi Niu Cai Jing· 2025-12-02 06:49
Group 1 - A consumer reported finding a piece of red tape on a package of Jie Ruo paper towels, which led to an investigation by the company [2] - Jie Ruo's customer service initially claimed the tape was water-soluble, but further testing by the consumer showed that the tape did not dissolve in water [2] - The company confirmed that the tape was used during the production process due to a machine malfunction, and it is considered a rare occurrence with no similar issues found in the same batch [2] Group 2 - The company stated that the tape complies with EU safety standards and does not pose a health risk to consumers, as the paper towels are intended for skin contact [2] - Jie Ruo is a major player in the consumer paper products industry, with a portfolio that includes brands such as Jie Ruo, Duo Lei Mi, Tai Yang, Jie Shi Jia, and Yue Ji Rou, covering various product categories [2] - The company is currently in discussions with the consumer regarding compensation for the incident [2]
男子762元买20多件商品蕉内拒发货,“价格异常”究竟谁说了算?
Xin Lang Cai Jing· 2025-11-23 07:21
Core Viewpoint - The incident involving the pricing error on the Biaonai platform highlights a recurring issue in e-commerce regarding who bears the loss when a merchant mislabels prices. The unilateral cancellation of orders by Biaonai, along with a minimal compensation offer, raises concerns about contract violations and consumer rights [9][10][12]. Group 1: Incident Overview - Multiple consumers reported significant discounts on Biaonai's official mini-program, with items originally priced in the hundreds being listed as low as 22 yuan. However, after placing orders, consumers were informed that the low prices were due to a system error, and their orders would not be fulfilled [1][7]. - A consumer named Mr. Zhang, who spent 762 yuan on over 20 items, was offered only 30 yuan as compensation after his order was canceled due to the alleged system error. He has since filed a lawsuit seeking a reasonable explanation and delivery of the purchased items [1][9]. Group 2: Legal and Ethical Implications - From a legal perspective, a contract is established once a consumer successfully submits an order and completes payment. Biaonai's cancellation of orders and insufficient compensation may violate contractual agreements and infringe on consumer rights [9][10]. - The merchant's claim of "system error" lacks transparency and credible evidence, suggesting an attempt to shift the consequences of operational mistakes onto consumers [9][10]. Group 3: Industry Practices and Recommendations - The article references similar incidents in the industry, such as the case of Jierou and Little Swan, where brands chose to honor erroneous orders despite incurring significant losses, thereby maintaining consumer trust [10][11]. - It emphasizes that price anomalies should not serve as a blanket excuse for merchants to breach contracts. Clear standards and evidence are necessary to define what constitutes an "abnormally low price" [11][12]. - Merchants are encouraged to strengthen internal controls to prevent pricing errors and to communicate sincerely with consumers when issues arise. Additionally, e-commerce platforms should implement stricter price review mechanisms, and regulatory bodies need to clarify the standards for identifying price anomalies and the responsibilities of merchants [12].
中顺洁柔多次因招聘问题道歉
Xin Lang Cai Jing· 2025-09-01 05:49
Core Viewpoint - The incident involving a well-known tissue brand, C&S Paper, has sparked significant online discussion due to complaints about unprofessional behavior during a job interview [1] Company Response - C&S Paper's Human Resources department acknowledged the feedback and expressed regret over the poor interview experience reported by the candidate [1] - The company has initiated an investigation into the matter and plans to enhance professional training for interviewers to prevent similar occurrences in the future [1] Ongoing Issues - The recruitment process of C&S Paper has faced repeated criticism, leading to multiple apologies from the company [1] - Follow-up communication with the affected candidate revealed that C&S Paper has privately addressed the situation [1]
面试官在面试期间抽烟?中顺洁柔:已展开调查并加强专业培训
Nan Fang Du Shi Bao· 2025-08-28 08:40
Group 1 - A netizen complained about a poor interview experience at the well-known tissue brand, C&S Paper, where the interviewer was late and smoked during the interview, leading to public discussion [2] - The netizen applied for a private domain operation position in the Beijing area and noted the interviewer's arrogant attitude and lack of basic business knowledge, providing vague answers to questions [2] - C&S Paper's HR department publicly apologized for the negative interview experience and stated that an investigation would be conducted, emphasizing the need for improved training for interviewers [3] Group 2 - C&S Paper, under the company Zhongshun Jierou Paper Co., Ltd., also owns the sanitary napkin brand, Doremi [3] - According to the company's semi-annual report, C&S Paper's revenue increased by 7.67% year-on-year to 4.33 billion yuan, while the net profit attributable to shareholders rose by 71.44% to 150 million yuan [3]