11月22日，花762元共购买了20多件商品的消费者张先生（化姓）告诉记者，商家称由于系统原因，所 购商品无法正常发出，但愿意补偿消费者30元，后续将关闭该订单。他已经向当地法院提交立案申请， 希望商家能给出合理的解释并交付对应商品。 极目新闻评论员 屈旌 近日，多名网友发文称，蕉内官方小程序突然出现大幅折扣，不少原价数百元的商品低至22元，可当消 费者下单后，却被告知低价是系统异常导致的，订单无法发货。 11月22日下午，蕉内小程序官方客服告诉记者，此前的低价并非官方活动，而是价格异常，异常订单不 发货。 类似事件并不鲜见。2023年9月，洁柔官方直播间因员工操作失误，将原价56.9元1箱的纸巾误设置为10 元6箱，引发大量用户下单抢购，最终成交订单数超过4万单，损失金额超千万元，但品牌仍选择履约发 货，用短期的损失换来了长期信任。2024年8月，"小天鹅东山专卖店"因店员错误设置价格，20分钟内 以进货价4-5折"卖出"货值超7000万元的货品，损失高达3000万元。商家发布公告道歉并恳求退款，小 天鹅品牌提供百万元专项支持补偿消费者，因态度诚恳获得不少谅解。 由此可见，并不是所有消费者都存着"薅羊毛"的 ...

Core Viewpoint - Dongming Petrochemical issued a stern statement addressing the spread of false information by illegal individuals claiming to have connections with the company, which has harmed its reputation and disrupted market order [1][2]. Group 1: Company Response - The company emphasized the importance of integrity and transparency in its procurement processes, stating that all procurement projects are managed through a standardized system and that no special channels have been authorized [1][4]. - Dongming Petrochemical warned partners to be vigilant against misleading information and advised them to report any infringement of their rights to the police [1][2]. - The company committed to a zero-tolerance policy towards corruption and fraud, stating that any verified infringement of rights will result in the permanent termination of cooperation and legal accountability for the involved suppliers [2][4]. Group 2: Company Overview - Dongming Petrochemical, established in February 1997, is a large-scale petrochemical enterprise with total assets of 65 billion RMB and an annual crude oil processing capacity of 10.5 million tons [6][7]. - The company employs approximately 8,000 people and operates in various sectors, including basic refining and high-end chemicals, as well as international trade and logistics [6][7]. - The actual controller and legal representative of the company is Li Xiangping, and it is jointly held by Shandong Hongliyuan Co., Ltd. and Shandong Dongming County Petrochemical Plant [6][7].