滴滴里程会员

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滴滴与海底捞达成战略合作,实现会员体系互通
Xin Lang Ke Ji· 2025-07-17 04:57
Core Insights - Didi has formed a strategic partnership with Haidilao, marking its first collaboration with a hotpot restaurant brand, aiming to create a combined "transportation + dining" experience [1] - The partnership allows for mutual integration of membership systems, offering customized benefits to users [1] Group 1: Membership System - Didi's mileage membership system allows users to accumulate mileage points through rides, unlocking different levels of benefits from V1 to V8 [1] - Users can match their Didi membership level with corresponding Haidilao membership, gaining access to various rewards such as dining coupons and exclusive gifts [1] Group 2: Benefits and Services - The V7 and V8 membership cards for Haidilao users include popular travel benefits, such as a fast response service for quicker ride requests during peak times [2] - Members can utilize "no cancellation fee" benefits, where the platform covers cancellation costs if plans change unexpectedly [2] - Additional benefits include "rapid compensation" for billing issues, "no car compensation" for delays in vehicle response, and monthly exclusive ride vouchers [2]
【专访】希尔顿集团亚太区商务发展高级副总裁Ben George:从出行到入住,酒店会员生态正快速“延伸”
Xin Lang Cai Jing· 2025-05-28 12:17
Core Insights - Hilton Group and Didi Chuxing have formed a strategic partnership to integrate their membership systems, allowing for mutual benefits and enhanced travel experiences for their respective members [3][5][11] - The collaboration aims to address consumer demands for a seamless travel experience that extends beyond just accommodation, reflecting a trend towards a more integrated travel ecosystem [5][7] Group 1: Strategic Partnership - The partnership allows Hilton Honors members to access discounts and conveniences from Didi, while Didi's members can enjoy various benefits from Hilton [3][8] - This is not Hilton's first cross-industry collaboration; previous partnerships include one with Starbucks, indicating a broader strategy to enhance member experiences beyond traditional hotel stays [5][7] Group 2: Market Trends and Consumer Insights - A significant 81% of Chinese travelers are seeking diverse experiences that go beyond accommodation, highlighting a shift in consumer expectations towards a more holistic travel experience [5] - The collaboration is designed to create a "travel journey loop" that enhances user experience by integrating transportation and accommodation services [7][8] Group 3: Membership Growth and Market Position - Hilton has over 840 hotels in China and a global membership base exceeding 218 million, indicating a strong market presence and potential for growth through this partnership [11][16] - The partnership targets Didi's high-end members (V6 to V8), who have higher spending power and frequent travel needs, aligning well with Hilton's core customer base [8][11] Group 4: Future Directions - Hilton plans to continue expanding its cross-industry partnerships, particularly in transportation, lifestyle, and cultural entertainment sectors, to enhance its membership ecosystem [17] - The collaboration with Didi is seen as a significant step towards transforming Hilton Honors from a traditional loyalty program into a lifestyle loyalty platform [14][15]