每经编辑｜许绍航 2月3日，话题词#灵隐寺被38万鸽王上了一课#冲上热搜。 据了解，灵隐寺于2025年12月1日起宣布免票，免票第一天，预约系统直接被冲爆，名额提前5天抢光。然而，截至2026年1月26日，也就是在免门票后的 短短56天，共有38万人在预约后集体爽约。 最离谱的一天，有2.2万预约者没来，空出来的位置能再塞下一个中型景区。景区出现"线上显示'已约满'，里头没啥人"的场面。由于线上名额被"赛博鸽 王"虚拟占用，许多游客只能来线下碰运气。 面对这种情况，1月26日，灵隐飞来峰景区官方账号发布《关于优化杭州灵隐飞来峰景区预约机制的通告》。 其中提到，预约成功后，如预约当日未在17:00前核验入园且未在入园前1日17:00前退约的，记1次"爽约"。选择候补次日入园名额的，一旦候补成功后， 不支持退约，未在候补当日17:00前核验入园的，记1次"爽约"。 首次爽约，预约账号和被预约人将被暂停预约资格30日。后续如再次爽约，暂停期将累计延长（如第2次60日，第3次90日）。 2月3日上午，都市现场记者联系灵隐飞来峰景区，一名杨姓工作人员表示，网传爽约的数据属实，针对这种现象，景区已经实施了相应措施，"我们 ...

其次，提高履约的信用成本。一次爽约将导致预约账号及相关人员被暂停预约资格30天，多次爽约的暂 停期累进延长。 第三，用线上候补取代现场窗口登记，引导所有需求在同一序列中等待，减少现场排队的混乱和等待。 张雅楠/文 自2025年12月1日起，杭州灵隐飞来峰景区免收门票，线上预约即可入园。这是杭州城市发展理念的进 阶，将最好的公共资源平等地交还给市民与游客。 美好的初衷，在现实中接受着检验。两个月来，灵隐飞来峰景区免票预约整体运行良好，但也出现了新 问题：部分游客担心约不上，采取"先约上再说"或同时锁定多日名额的做法；不少未提前预约的游客则 在现场登记窗口大排长队。 数据显示，累计已有38万人次预约后爽约，平均爽约率接近20%。每日约而未到的游客数量呈上升趋 势，例如1月3日当天就有2.2万人爽约，超过当日核定入园总量的1/3。 面对新问题，景区管理方并未动摇免票的决心，而是迅速优化了预约机制： 首先，调整退约截止时间，从原先入园当日24时前，提前至入园前一日下午5点，让行程有变的游客尽 早释放名额，让机会回流给真正需要的人。 灵隐寺的免票实践，在运行初期付出了磨合成本，但重要的不是一开始就完美无缺，而是形成发现 ...

为进一步优化景区公共资源分配，提升游览体验，2月1日起，灵隐飞来峰景区将基于实际运行与游 客反馈，对现行预约机制进行系统性优化升级，推出"线上候补"功能，并对预约规则进行优化调整，着 力营造更公平、有序、舒适的游览环境。 开放"线上候补"功能 记者从西湖景区了解到，针对目前现场登记人数较多、排队时间过长且对线上预约公平性造成冲击 的情况，接下来景区将全面启用"线上候补"功能，以"线上候补"替代"现场排队"。2月1日开始，景区将 全面取消线下登记窗口，游客在预约入园前一日的20:00前均有线上候补机会，系统将按照提交候补申 请的时间先后进行配给。 灵隐飞来峰景区工作人员介绍，若预约已满，系统将自动开启排队候补功能，游客可选择未来7日 任一"可候补"日期和时段进行候补登记，截止时间为入园前一日20:00。候补成功且入园核验后，方可 再次选择其他时间的候补登记。大家可以在页面中选择要候补的日期和时段，除实名认证外，每位游客 还需进行人脸识别验证，确保需求真实，防范不当占票。同一账号每次只能候补1个日期；同一游客只 能通过1个账号申请候补。 候补登记提交成功后，系统将会按时间顺序自动配给并推送信息。大家可以在每日17 ...

Core Viewpoint - The article discusses the optimization and upgrade of the reservation mechanism for the Lingyin Feilai Peak Scenic Area in Hangzhou, effective from February 1, 2026, following the implementation of the "double exemption" policy on December 1, 2025. The changes aim to enhance visitor experience and address issues raised during the reservation process [1]. Group 1 - The reservation system has been running smoothly for over 50 days with positive social feedback since the "double exemption" policy was implemented [1]. - The new rules introduce stricter measures against "no-shows," including a system of penalties for users who fail to verify their entry or cancel their reservations in a timely manner [1]. - A "no-show" will be recorded if a visitor does not verify entry by 17:00 on the reservation day or fails to cancel by 17:00 the day before [1]. Group 2 - The new regulations include increased restrictions on reservation accounts for "no-show" incidents, with a 30-day suspension for the first offense [1]. - Subsequent "no-show" incidents will result in cumulative extensions of the suspension period for the reservation account and the individual involved [1].

Core Viewpoint - Hangzhou West Lake Scenic Area announced that from December 1, 2025, the Lingyin Feilai Peak Scenic Area will implement a free admission policy to enhance visitor experience and meet public demand [2] Group 1: Admission Policy - The Lingyin Feilai Peak Scenic Area will be open daily from 7:30 AM to 5:30 PM, with the last entry at 5:00 PM [2] - A "real-name reservation and time-slot visit" system will be implemented to manage the expected increase in visitor numbers due to the free admission policy [2] - Daily reservation limits are set at 35,000 visitors on weekdays, 50,000 on weekends, and 65,000 on holidays [2] Group 2: Visitor Experience Enhancements - The scenic area plans to improve visitor experience by renovating the Lingzhu Road pedestrian street, optimizing secondary entrances, adding a broadcasting system, and enhancing public health and safety facilities [3] - A "smart" system will be utilized for real-time response to visitor needs, supported by on-site management personnel and volunteers [3] Group 3: Reservation System - The reservation system will officially launch on November 24, 2025, at 8:00 AM, accessible via the "Hangzhou Lingyin Feilai Peak" mini-program on Alipay or WeChat [4] - Reservations must be made at least one day in advance, with a maximum of five visitors per mobile number [6][8] - Visitors under 14 must be booked by an adult, who can accompany up to three minors [8] Group 4: Special Admission Policies - Certain groups, including seniors aged 70 and above, individuals with disabilities, and military personnel, are exempt from the reservation requirement and can enter with valid identification [10] - Visitors who have purchased annual park or temple tickets can enter without a reservation if they present their valid ticket [8][10] Group 5: Reservation Management - Visitors must cancel their reservations by 24:00 on the day of entry if needed; failure to do so will count as a no-show [11] - Accounts with three no-shows within 30 days will be restricted from making further reservations for that period [11] - Any accounts found to be using software for mass ticket grabbing or engaging in paid reservation transactions will be flagged for abnormal activity [12]

Core Viewpoint - Hangzhou Lingyin Feilai Peak Scenic Area will be free of charge starting December 1, 2025, allowing visitors to enter through online reservations, which eliminates the previous ticket fees totaling 75 yuan [1] Group 1: Policy Changes - The scenic area, including Lingyin Temple, will no longer charge the 45 yuan entrance fee and the 30 yuan incense flower ticket, making it a significant move for public benefit [1] - This initiative follows the 2002 decision to make West Lake free, which significantly increased tourist numbers and revenue for the city [1] Group 2: Visitor Statistics - Lingyin Feilai Peak is one of the most popular attractions in Hangzhou, with annual visitor numbers exceeding 10 million [1] - In 2024, West Lake received over 37 million visitors, contributing to a total tourism revenue of 345.03 billion yuan, with a 107.8% increase in overnight international visitors [1] Group 3: Comparative Analysis - Other religious scenic areas in China still charge for entry, with ticket prices ranging from 50 yuan to 210 yuan, indicating a trend of monetization in similar attractions [2]

Core Viewpoint - The Hangzhou West Lake Scenic Area announced a free admission policy for the Lingyin Feilai Peak Scenic Area starting December 1, 2025, aiming to enhance tourism quality and meet public demand [1] Group 1: Admission Policy - The free admission policy will cover the entire Lingyin Feilai Peak Scenic Area, including famous cultural sites such as Lingyin Temple, Yongfu Temple, and Taoguang Temple [1] - The previous combined ticket cost of 75 yuan, which included a 45 yuan entrance fee and a 30 yuan incense offering ticket for Lingyin Temple, will be eliminated [1] Group 2: Visitor Management - The Lingyin Feilai Peak Scenic Area, one of the most popular attractions in West Lake, receives over 10 million visitors annually [1] - To manage the expected increase in visitor numbers due to the free admission, a "real-name reservation and time-slot visit" management plan will be implemented [1] - Daily reservation limits are set at 35,000 visitors on weekdays, 50,000 on weekends, and 65,000 on holidays, with a segmented reservation system for morning and afternoon visits to optimize the visitor experience [1] Group 3: Cultural Significance - The Lingyin Feilai Peak Scenic Area is part of the West Lake Cultural Landscape, which was designated as a UNESCO World Heritage Site in 2011, highlighting its importance in global cultural heritage [1]

Core Viewpoint - Starting from December 1, 2025, the Lingyin Feilai Peak Scenic Area in Hangzhou will implement a free admission policy, which is expected to significantly increase visitor numbers and enhance public access to cultural heritage [1][4][10]. Group 1: Admission Policy Changes - The scenic area will no longer charge the previous admission fee of 45 yuan and the incense flower ticket of 30 yuan, totaling 75 yuan [4]. - A reservation system will be established to manage visitor flow, requiring visitors to book in advance through Alipay or WeChat, with daily limits set at 35,000 on weekdays, 50,000 on weekends, and 65,000 on holidays [1][6]. Group 2: Cultural Significance - Lingyin Feilai Peak is renowned as a Buddhist holy site and is famous for its unique rock formations and stone carvings, housing over 390 stone cave figures and 300 cliff inscriptions, making it a significant cultural and historical site in Zhejiang [8][10]. - The site is recognized as one of the largest collections of Tibetan Buddhist art relics in mainland China, highlighting its artistic and historical value [8][10]. Group 3: Public Engagement and Awareness - The free admission policy aims to lower barriers for public engagement with the cultural heritage of the site, allowing more people to appreciate the ancient stone carvings and Buddhist art [10]. - This initiative is seen as a significant step in promoting cultural awareness, similar to the free access to West Lake over two decades ago [10].

Core Viewpoint - From December 1, 2025, the Lingyin Feilai Peak Scenic Area, including Lingyin Temple, Yongfu Temple, and Taoguang Temple, will implement a free admission policy to enhance visitor access and experience [1] Group 1: Admission Policy - The scenic area will be open daily from 7:30 AM to 5:30 PM, with the last entry at 5:00 PM [1] - A "real-name reservation and time-sharing visit" system will be established to manage the expected increase in visitor numbers due to the free admission policy [1] Group 2: Visitor Capacity - The reservation limits are set at 35,000 visitors per day on weekdays, 50,000 on weekends, and 65,000 on holidays, including tour groups [1]