国庆假期来临，西湖湖面上的数百艘各式游船，已全部升挂鲜艳的五星红旗，西湖之上，中国红与 湖光山色交相辉映，景区的节日喜庆氛围十分浓厚。据相关部门统计，10月2日西湖景区接待游客77.70 万人次。 "无烟西湖"是西湖景区城管中心2013年发起的志愿服务项目，以"呵护环境、保护生态、提升文 明、争创无烟景区"为目标，至今已连续开展13年。西湖景区将继续以该类活动为抓手，持续推进生态 环境建设、提升生态环境质量，汇聚社会各方力量，构建共建共治共享的社会治理格局。 每年国庆长假期间，西湖风景名胜区城管中心都会联合高校及民间志愿者，在白堤、孤山路、北山 街等区域开展烟蒂捡拾、吸烟劝阻与文明宣传活动。10月2日，志愿者身穿马甲，手持便携灭烟袋与文 明宣传手牌，沿上述路段细致清理烟蒂、包装袋等垃圾。清理过程中，他们还礼貌劝阻吸烟行为，以实 际行动传递环保理念。 ...

为了杜绝此类现象，维护景区游览环境，我院将加强巡查力度，在入口处增设警示标识。同时，请游客 朋友发现类似情况，拨打景区咨询服务投诉电话（0352-7992666），我们将对违规行为接诉即办。 感谢社会各界、新闻媒体和广大网民对云冈石窟的关心和支持！我们将继续加大景区及周边的管理力 度，提升服务水平，维护广大游客的合法权益与景区的良好形象。 新京报讯 8月21日，云冈石窟官微发布关于云冈石窟景区周边拍照事件的情况说明。详情： 2025年8月19日，有网络媒体反映云冈石窟景区周边有人身着装扮服招揽游客拍照并收费（所谓"拍照刺 客"事件）。得知情况后，云冈研究院高度重视，第一时间组织核查，现将相关情况通报如下： 8月18日11时30分，景区管理人员协同公安民警在例行巡查时，在景区停车场通往检票口的公共开放区 域，发现两名身着装扮服的人员正在招揽游客拍照并收费。经查，这两人并非景区工作人员，无任何经 营许可，其行为属于私自揽客。景区工作人员当即对其行为予以制止，并进行了批评教育，随即对其进 行劝离。在沟通过程中，发现两人均为聋哑人，11时40分，两人离开景区。 当日15时10分，名为"闫律.Lawyer yan"的抖 ...

Core Points - The incident involving unauthorized individuals dressed in costumes soliciting tourists for paid photos at the Yungang Grottoes has been reported and addressed by the management [1][4] - The management team, in collaboration with local police, intervened promptly to stop the unauthorized activity and educate the individuals involved [4] - The two individuals were identified as deaf-mute and were removed from the site shortly after the incident was discovered [4] Management Response - The Yungang Research Institute has committed to enhancing patrols and installing warning signs at the entrance to prevent similar occurrences in the future [4] - Visitors are encouraged to report any similar incidents by calling the designated complaint service number [4] - The institute expresses gratitude for the support from the public and media, emphasizing its dedication to improving management and service levels at the site [4][5]

Core Viewpoint - A video posted by a netizen revealed that a feedback device at the Enshi Grand Canyon scenic area in Hubei could only register "likes," while pressing the "complaint" button showed no response, indicating a malfunction in the equipment [1] Company Response - The staff from Hubei E-Lv Co., Ltd. confirmed that the device's mainboard was faulty and repairs are being expedited [1] - The company has mandated that staff enhance the inspection and maintenance of the equipment to prevent future issues [1]

除了照顾好游客，还要守护好植物。一到夏日，园林工人都会非常忙，他们根据不同植物特性，采 用洒水车浇灌、人工浇灌等方式，确保每一株植物都能喝到"解渴水"。 当夕阳西下，另一批守护者已准备就绪。音乐喷泉旁，工作人员正在进行最后的设备检查。"每一 个喷头、每一盏灯都要确保万无一失。"他们说，要让每位游客都能看到完美的表演。城市进入梦乡， 西湖的守护仍在继续。夏季高温，让轰鸣的机房更闷热。每隔一个小时，引水泵站工作人员都要仔细巡 查一遍所有引水设备，并做好记录，值守24小时从未间断。 从清晨到深夜，西湖水域人始终"在线"，在高温下守护着湖岸线的美丽。 在岸边，环卫工人正细致地清扫每一寸步道。"一个烟头、一片纸屑都不能放过"，这是他们对自己 的严格要求。那一抹抹橙色身影，成了晨曦中最动人的风景。在荷区，养护员们已经划着菱桶开始了一 天的劳作。他们小心翼翼地修剪枯枝败叶，为新荷生长腾出空间。荷区的高温闷热瞬间浸湿了养护人员 的衣衫，一场劳作下来，每个人的头发都全部湿透。 上午，西湖边游客逐渐增多，管理人员需要一直在湖岸边巡逻服务。"涌金池有人手机掉入湖中， 请附近保安赶往现场帮助。""您好，身体是否有不适？这里不能躺卧， ...

大同华严寺。景区供图 爆料网友告诉上游新闻记者，照片是她在8月3日下午拍摄的，她很确定，这是近来新留的刻痕。"刻痕很 新，就位于薄伽教藏殿外墙的一处转角。"该网友坦言，自己从事摄影工作，日常也会在庙内制止一些不 文明行为。"比如像吸烟、禁飞区飞无人机等等，但这次没想到，有人会将'不文明'提升到刻字的高 度。"该网友透露，外墙被刻字或许也与近期寺庙客流量暴增有关，"人太多了，全靠自觉，寺庙很难管理 得过来。" 始建于辽代，曾见证千年岁月的山西大同华严寺薄伽教藏殿，如今遭遇了"一刻之痛"。3日，有网友在社 交平台上曝光了令人揪心的画面，这座国宝级佛殿外墙上，有人刻上了"X馨玥"的人名和一个桃心图案。 醒目的刻痕位置，在古朴的朱红墙面上尤为刺眼。此事迅速引发了网友热议，大家纷纷留言，矛头直指肇 事游客。"寺庙躲过了千年自然侵蚀和多年战乱，现在却被破坏，真是深感痛心""古迹不是你签名的留言 板"…… 薄伽教藏殿外墙被刻上人名和图案。 受访者供图 薄伽教藏殿远非普通建筑。作为华严寺的灵魂，它拥有近千年历史，是现存极为珍贵的辽代木结构建筑典 范，藏经壁藏被梁思成赞誉为"海内孤品"。1961年，华严寺与故宫、敦煌莫高窟共同 ...

Core Insights - The article discusses innovative service strategies implemented at tourist attractions to alleviate congestion during peak seasons, highlighting the successful case of Tianjin's Five Avenues area [1][2] - It emphasizes the importance of integrating technology and human-centered approaches in enhancing visitor experiences and managing crowd flow effectively [2] Group 1: Innovative Service Strategies - Tianjin's Five Avenues has established a "police-civilian linkage" mechanism with over 200 volunteers providing personalized services, resulting in a 30% reduction in average visitor stay time and a 62% decrease in traffic complaints [1] - The article notes that historical and cultural districts can enhance their reception capacity through service optimization while preserving their historical character [1] Group 2: Technology and Management - The article highlights the role of digital transformation in service innovation, with technologies like 5G and big data enabling real-time monitoring, smart route recommendations, and precise information delivery [1] - It mentions the example of Sichuan's Jiuzhaigou Scenic Area, which has implemented a comprehensive management system to handle peak visitor times effectively [1] Group 3: Challenges and Recommendations - Some attractions still struggle with service supply during peak times, indicating a need for emergency mechanisms to shift from passive responses to proactive management [2] - Recommendations include establishing a visitor flow warning system, training versatile service teams, and creating a comprehensive emergency response framework to manage visitor fluctuations effectively [2] Group 4: Human-Centered Approach - The article stresses the importance of human care in service innovation, suggesting that measures like temporary rest areas and increased convenience services can significantly enhance visitor experiences [2] - It argues that the competition in the cultural tourism sector is fundamentally about service experience, with a focus on integrating technological innovation and human care to gain a lasting advantage [2]

Group 1 - The West Lake scenic area is optimizing management measures to enhance visitor safety and comfort during the holiday season, coinciding with the Dragon Boat Festival and Children's Day [6] - The visitor flow control at the Broken Bridge has been improved, with a 30% reduction in the peak threshold for visitor warnings, aiming to create a more comfortable and orderly environment [6] - A command center has been established on-site, involving multiple agencies for comprehensive management of personnel allocation, emergency response, and order maintenance [6] Group 2 - A family of owls, including one adult and three chicks, has settled in the Hangzhou Botanical Garden, attracting many visitors and photographers [7] - Local authorities are working to ensure the safety of the owl family while maintaining order in the park, educating visitors on wildlife protection [7] - The Wu Mountain City God Temple is hosting a traditional cultural event, integrating elements of the Dragon Boat Festival into the City God parade, enhancing cultural engagement for visitors [7] Group 3 - The White Tower Park is showcasing hydrangeas in full bloom, creating a visually stunning environment that also serves as an educational experience about nature [8] - The park's landscape design employs low-maintenance and sustainable planting methods, allowing visitors to appreciate the seasonal beauty of various plants [8] - A diverse range of ornamental grasses and flowers has been planted, contributing to a rich and varied natural landscape [8]

A.玩转特色花事文化活动 山壮氣 I "五一"假期，西湖景区无疑是"顶流"。景区官方数据显示，假期5天共接待游客350.45万人次，其 中5月2日单日客流达95.49万人次，创"五一"假期单日历史新高。 在人潮涌动的景区，西湖守护者们以专业与温情，书写了一个个暖心故事，让诗画西湖更添文明温 度；一场场充满创意的文化活动，让四海来客感受极具韵味的魅力西湖。 苏堤是西湖景区客流量最高的区域之一，为此花港管理处升级了假期苏堤管理方案，确保应急预案 有效落实。通过全面优化管理人员配置，在苏堤六大核心管理点增派专业人员，明确岗位职责，确保每 个节点都能高效响应游客需求。同时在苏堤道路中间设置"潮汐"隔断措施，引导游客及观光电瓶车有序 快速通过。值得一提的是，管理处还吸取前期经验，对苏堤隔离铁马进行了升级，引导牌也全部更新。 升级后的引导牌上新了中英日韩多语种标识，满足不同游客需求，更美观、更灵活、更清晰。 "家门口"的西湖我来讲解 "五一"假期期间，西湖景区的郭庄人气很旺。园内200余个新优月季品种争奇斗艳。在翠迷廊的月 季科普展区，展出了中国最古老的绿色月季品种——"绿萼"。由于珍贵且罕见，自花展开幕以来，这株 月季 ...