Core Insights - The article highlights the successful implementation of a mobile banking service by the Jinan branch of Industrial and Commercial Bank of China (ICBC), aimed at providing financial services to elderly residents in a community [1][5]. Group 1: Service Implementation - The mobile banking service operates on a "fixed cycle + on-demand response" mechanism, providing weekly services to the community, including account inquiries and financial consultations [1]. - The service has reached over 200 residents and processed more than 1,000 transactions, effectively addressing the challenges of accessibility in financial services for the elderly [1]. Group 2: Community Engagement - The team has shown commitment by providing services even during adverse weather conditions, such as heavy rain and high temperatures, ensuring that residents receive timely assistance [3]. - Community leaders have expressed appreciation for the team's reliability, indicating that their presence has become a source of comfort for the elderly [3]. Group 3: Customized Services - The team has tailored its services to meet the specific needs of the elderly, including hands-on training for mobile banking and educational initiatives on fraud prevention [5]. - The team has provided over 100 hours of extended service and made more than 30 home visits to assist those with mobility issues, demonstrating a strong commitment to community welfare [5]. Group 4: Future Plans - ICBC Jinan plans to continue optimizing the "mobile banking + elderly services" model, aiming to enhance financial accessibility and support for the community [5].