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万台空调免费清洗,苏宁易购818服务加码
Zhong Jin Zai Xian· 2025-08-04 08:26
据悉,818活动期间,消费者在苏宁易购APP、线下门店、苏宁帮客微信小程序、抖音、美团、快手等 渠道下单任意苏宁帮客服务产品,即可参与锦鲤抽奖,8月18日揭晓1000个"承包全年空调清洗"家庭幸 运锦鲤。苏宁易购门店、苏宁帮客联合深入老旧小区开展夏季家电排雷行动,提供家电检测、家电清 洗、空调充氟等服务,空调、冰箱、洗衣机上门检测低至9.9元,空调清洗秒杀低至39.9元,并面向社区 居民招募空调清洗体验官,送出10000份空调免费清洗特权。 高温催热清凉家电清洗、维修需求,苏宁易购数据显示,入伏以来,苏宁帮客空调清洗、维修订单同比 增长225%、573%。为进一步满足夏日消费需求,苏宁帮客启动818燃购生活节,加码家电清洗、维修 服务权益,家电检测低至9.9元,空调清洗低至39.9元,全国送出超1000份"承包全年清洗"家庭幸运锦鲤 大奖,招募10000名空调免费清洗体验官。 伴随"家消费市场"品质升级,"家服务"也正从单纯的家电服务向家庭全场景服务升级。苏宁帮客持续联 合家电品牌商、电商平台、家居、家政、新能源车企等在内的上千家生态伙伴,构建"家电服务+"平 台,针对家庭生活全场景提供"一揽子"定制化专享服 ...
价格竞争倒逼服务升级 家政企业进入新比拼阶段
Bei Jing Shang Bao· 2025-07-23 12:11
Core Insights - The second Beijing-Tianjin-Hebei Domestic Service Human Resources Service Festival has been launched, with over 90 domestic service companies participating and more than 6,000 job positions released [1][3] - The domestic service industry is experiencing rapid growth in service consumption, alongside increasing price competition, prompting companies to diversify their service offerings to enhance value [1][3] Service Demand and Growth - The domestic service market is expanding, with a significant increase in service orders; for instance, air conditioning cleaning service demand has risen by 76% month-on-month and 26% year-on-year since May [3] - In Beijing, the demand for domestic services has increased by 13% year-on-year, with a notable 43% rise in the need for babysitters and caregivers after the Spring Festival [4] Service Diversification and Challenges - Domestic service companies face challenges due to pressure on profitability from single-service offerings, necessitating the expansion of service types to increase customer spending [5] - The industry is actively seeking to broaden service boundaries, with new capital movements emerging in the household care sector, such as the IPO of the brand Saint Bella [5] Supply Upgrades and Government Support - The Beijing government is promoting new supply in domestic services, encouraging the development of "Internet + domestic service" models to enhance service quality and efficiency [6] - There is a focus on improving the training and professional skills of domestic service personnel to meet the evolving market demands, with initiatives to standardize and professionalize the industry [6][7] Professionalization and Training - The industry is pushing for the professionalization of domestic services to attract high-quality talent, which is essential for the long-term development of the market [7] - Companies like JD Home Services and 58 Daojia are investing in extensive training programs for their service personnel to ensure high service standards and compliance [7]
空调清洗需求环比激增76%,58到家VIP会员释放家政消费新活力
Bei Jing Shang Bao· 2025-05-27 10:38
Core Viewpoint - The recent announcement by the Ministry of Commerce and nine other departments aims to expand high-quality domestic service supply to better meet the demand for high-quality life services among the public [1] Group 1: Domestic Service Market Trends - The domestic service sector has become an essential support for many families, with services ranging from cooking to daily cleaning, enhancing the comfort and order of home life [4] - There is a notable increase in demand for air conditioning cleaning services, with a month-on-month increase of 76% and a year-on-year growth of 26% [5] Group 2: 58 Home Services' VIP Membership - 58 Home Services has launched a VIP membership service during its promotional month, offering exclusive benefits such as discounted cleaning services, insurance coverage, and a satisfaction guarantee [3][6] - The VIP membership includes a value package worth 330 yuan, covering various services like deep cleaning and air conditioning cleaning, allowing users to experience multiple services at discounted prices [5] Group 3: Consumer Protection and Service Quality - 58 Home Services has enhanced its after-sales support with a "satisfaction guarantee" policy, allowing users to request a free redo of services if they are not satisfied within 72 hours [6] - The company provides insurance for each order to protect both consumers and service workers from potential risks during service delivery [6]