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西北地区“民航服务提振消费年”主题活动成效显著
深化航旅融合发展,辖区各机场联合地方文旅部门举办"航空旅游推介会"10余场,"航空+文旅""机票 +景区通票""航空旅游护照""登机牌换门票"等产品大量涌现。培育新型消费热点,"研学游""银发 游""亲子游"等新型航旅产品有力提振航空消费需求。完善服务质量管理体系,辖区各单位建立"服务运 行一体化""服务营销一体化"管理模式,科技赋能服务创新,智慧航站楼系统,智能问询机器人等设备 让服务更加高效便捷。规范市场环境,票务销售、退改签服务、行李收费更加规范,支付服务更加便 利,杜绝"支付壁垒""捆绑销售"等问题,切实维护旅客合法权益。 中国民航网 通讯员李达 报道:2025年,民航西北地区管理局认真落实民航局"民航服务提振消费年"主 题活动要求,结合学习贯彻党的二十届四中全会精神,将民航服务与提振消费、扩大内需等国民经济和 社会发展目标深入结合,统筹推动辖区单位以高质量服务供给激活航空消费潜力,以系统思维提高服务 管理能力,主题活动取得较好成效。 下一阶段,西北民航将固化2025"民航服务提振消费年"主题活动经验成果,持续丰富航空服务产品、升 级航空服务举措,推动民航与相关产业深度融合,激发广大群众航空旅行和消费 ...
兰州中川国际机场T3投运半年提速甘肃民航高质量发展
Core Insights - Lanzhou Zhongchuan International Airport has achieved significant progress in its operations since the T3 terminal began operations six months ago, focusing on safety, sustainability, intelligence, and cultural aspects [1][22] - The airport has become a crucial gateway for high-level openness in Gansu Province and plays an important role in regional economic and social development [1] Operational Performance - From March 20 to September 20, the airport completed 70,130 takeoffs and landings, with a passenger throughput of 10.07 million and cargo/mail throughput of 38,539.9 tons, representing year-on-year increases of 3.23% and 5.39% respectively [4] - The airport's route network has been optimized, with new domestic flights launched and international routes established, enhancing its connectivity [4][7] Infrastructure and Efficiency - The airport has served 101 cities with 160 passenger routes operated by 38 airlines, and has strengthened its logistics infrastructure, increasing cargo handling efficiency by 30% [7][8] - The T3 terminal has significantly improved operational efficiency, achieving a bridge docking rate of 99.54% and reducing check-in and security check times [9][12] Smart Services and Passenger Experience - The airport has implemented various smart technologies, including self-service check-in and facial recognition boarding, enhancing the travel experience for passengers [12][13] - Marketing initiatives have attracted over 500 million online exposures, with a notable increase in transfer passengers [8][21] Sustainability Initiatives - The airport is committed to green and low-carbon development, achieving significant water and energy savings through advanced systems and technologies [14][17] - The implementation of a distributed photovoltaic project is expected to save approximately 960 million yuan in electricity costs annually [17] Economic Development and Tourism Integration - The T3 terminal supports the development of the regional economy and tourism, with new flight routes connecting key tourist destinations [21][22] - The airport's initiatives have led to a noticeable increase in inbound tourism, contributing to Gansu's economic growth [22]