深化航旅融合发展，辖区各机场联合地方文旅部门举办"航空旅游推介会"10余场，"航空+文旅""机票 +景区通票""航空旅游护照""登机牌换门票"等产品大量涌现。培育新型消费热点，"研学游""银发 游""亲子游"等新型航旅产品有力提振航空消费需求。完善服务质量管理体系，辖区各单位建立"服务运 行一体化""服务营销一体化"管理模式，科技赋能服务创新，智慧航站楼系统，智能问询机器人等设备 让服务更加高效便捷。规范市场环境，票务销售、退改签服务、行李收费更加规范，支付服务更加便 利，杜绝"支付壁垒""捆绑销售"等问题，切实维护旅客合法权益。 中国民航网 通讯员李达 报道：2025年，民航西北地区管理局认真落实民航局"民航服务提振消费年"主 题活动要求，结合学习贯彻党的二十届四中全会精神，将民航服务与提振消费、扩大内需等国民经济和 社会发展目标深入结合，统筹推动辖区单位以高质量服务供给激活航空消费潜力，以系统思维提高服务 管理能力，主题活动取得较好成效。 下一阶段，西北民航将固化2025"民航服务提振消费年"主题活动经验成果，持续丰富航空服务产品、升 级航空服务举措，推动民航与相关产业深度融合，激发广大群众航空旅行和消费 ...

格尔木机场员工向旅客介绍本地特色产品 首乘服务与惠民营销提升群众出行意愿，青海机场公司联合各航司西宁营业部赴青海高校开展首乘服 务"进校园"活动，向师生推介特价机票，发放机票现金券、新客机票直减券、文创礼品"旅行三件 套"等，自9月20日起，青海机场公司累计已向旅客发放青海省内4大景区门票0.4万张。茫崖机场组织员 工深入青海油田厂区，结合油田职工通勤特点，现场介绍新开航线航班、客票优惠、中转联程乘机情 况。2025年，青海各机场通过"走村入户"和短视频营销普及航空知识，发放"首乘大礼包"，借助抖音、 快手等平台开展"错峰游西北"促销活动，触达旅客超百万人次。（编辑：张薇 校对：张彤 审核：程 凌） 青海航旅联盟 " 冬游海北，悦行祁连 " 活动启航（民航西北局供图） 中国民航网 通讯员李达、胡积芳 报道：今年以来，青海机场公司落实国家扩大内需战略，紧扣2025 年"民航服务提振消费年"主题，通过优化服务丰富航空产品供给，通过航线加密、产品创新和营销联动 有效刺激航空市场，释放群众消费潜能。 2025年青海机场航线网络拓展成效显著，通过创新营销模式、加大推介力度，依托"干支通，全网联"服 务模式，实现青海全省 ...

Core Insights - Xu Zhou Guanyin International Airport has achieved significant growth in passenger traffic, surpassing 3 million passengers ahead of schedule, with an 18% year-on-year increase [1] - The airport's flight release normality rate has improved to 91.64%, indicating enhanced operational efficiency [1] - The airport is actively promoting a "Civil Aviation Service Boosting Consumption Year" initiative, focusing on expanding route networks, optimizing service processes, and innovating diverse products to stimulate aviation consumption [1] Route Network Expansion - The continuous expansion of the route network has brought a steady influx of passengers and consumer vitality to Xu Zhou Airport [2] - The airport has increased flights to popular destinations such as Guangzhou, Shenzhen, Chengdu, and Chongqing, with daily flights ranging from 2 to 5 [2] - The airport has established a core route network covering 36 cities and has seen a 4-fold increase in flight registration for connecting flights, with a 40% year-on-year increase in transfer passengers [2] Service Enhancement - The terminal expansion and upgrade of facilities have significantly improved the travel experience for passengers [3] - The bridge connection rate has increased from 84% to 98%, reducing walking distances for passengers and boosting commercial area traffic [3] - Ground transportation has also been upgraded, including the construction of a new ride-hailing area and the addition of charging stations, enhancing the airport's connectivity [3] Product Diversification - Xu Zhou Airport has launched over 60 "Flight +" travel products in collaboration with airlines, travel agencies, and cultural tourism departments, stimulating related consumption in accommodation, dining, and attractions [4] - The airport has actively engaged with enterprises and universities to promote travel initiatives, converting travel intentions into actual consumption [4] - The introduction of well-known brands in various sectors has created a comfortable and diverse shopping environment for passengers [4]

Core Viewpoint - The Civil Aviation Administration of China (CAAC) is promoting a "Civil Aviation Service Consumption Boost Year" initiative for 2025, focusing on enhancing service quality in the aviation sector through various measures and inspections [1][5]. Group 1: Service Quality Improvement - The Northeast Bureau of Civil Aviation conducted a service quality cross-check in Quanzhou, Fujian, in collaboration with the East China Bureau [1]. - Quanzhou Jinjiang International Airport and Xiamen Airlines Quanzhou Branch reported on their progress, unique service initiatives, and interim results during the inspection [1]. - The inspection team acknowledged the achievements in service quality enhancement and emphasized the importance of a long-term commitment to improving passenger satisfaction and addressing travel pain points [1]. Group 2: Key Areas of Focus - The inspection team concentrated on critical areas such as travel integration, baggage handling, rainy season support, complaint management, and service capability enhancement as outlined in the CAAC's task breakdown for the 2025 initiative [5]. - During the on-site inspection, the team visited various operational areas, including the integrated command center and cultural exhibition zones, to evaluate service facilities, staff compliance with service standards, and passenger feedback mechanisms [5].

Core Insights - The "Tea Horse Road" project launched at Kunming Changshui International Airport aims to enhance consumer engagement through a unique blend of aviation, culture, and tourism, aligning with the 2025 "Civil Aviation Service Consumption Boost Year" initiative [1][11] - The project features a thematic promotion of Pu'er tea, showcasing Yunnan's ecological beauty and cultural richness, transforming the airport into a vibrant cultural and consumption hub [1][3] Group 1: Project Overview - The "Tea Horse Road" project is designed to create a multi-dimensional consumer experience, integrating brand promotion, cultural displays, and immersive scenarios [3] - The project highlights the historical significance of the Tea Horse Road as a cultural symbol connecting Yunnan with the world, enhancing cultural empowerment within the industry [3][4] Group 2: Consumer Engagement - The project coincides with the peak travel season during the National Day and Mid-Autumn Festival, creating a festive atmosphere that resonates with consumer sentiments [6] - Over 150,000 participants engaged in the event, leading to a 40% increase in Pu'er tea sales and the sale of over 20,000 cultural gift boxes featuring tea and traditional dyeing techniques [9] Group 3: Cultural and Economic Impact - The exhibition includes valuable elements such as ancient tea trees and organic tea products, providing travelers with a unique tasting experience [7] - The collaboration between the airport and Pu'er City represents a significant step in integrating the aviation and tea industries, supporting broader goals of expanding international passenger services [11]

Core Insights - The summer transportation period of 2025 has concluded successfully in Jilin, with a total of 26,000 flights and a passenger throughput of 3.899 million, alongside a cargo and mail throughput of 17,000 tons [1] Group 1: Operational Performance - Jilin's regulatory bureau has emphasized safety supervision during the summer transportation period, conducting inspections and issuing risk alerts related to extreme weather and flood prevention [2] - Changchun Airport achieved a flight punctuality rate of 91.4% and a release rate of 92.6%, ranking third among airports with a passenger throughput of 0.2% or more of the national total [2] - The airport's passenger throughput for January to August also ranked first among similar airports, meeting the operational goals set by the Civil Aviation Administration [2] Group 2: Network and Market Development - The route network was optimized, with Changchun Airport increasing its weekly flights to South Korea to nearly 30, representing a 144% year-on-year increase in available seats [2] - The "Chang-Shanghai Fast Line" was newly launched, enhancing passenger experience with expedited check-in and boarding processes [2] - The establishment of the Eastern Airlines Changchun base marks a significant step in the development of Jilin's comprehensive transportation system and Changchun's status as an aviation hub [2] Group 3: Safety and Service Enhancements - Airports in the region have improved processes and training to manage lithium battery regulations effectively, enhancing safety measures during the summer transportation period [2] - The Jilin Airport Group has established a service quality department to further enhance service management systems, focusing on optimizing service processes and catering to special passenger needs [2] Group 4: Future Planning - The Jilin regulatory bureau will encourage early planning for seasonal transitions, aiming to refine flight operation coordination mechanisms and improve overall flight quality and efficiency [3]

Core Insights - Yangzhou Taizhou International Airport has experienced a strong start to the summer travel season, with passenger throughput reaching 86,000 in the first week of July, averaging 12,200 daily, representing a year-on-year increase of 13.9% [1] - The airport's cargo and mail throughput reached 228.4 tons during the same period, showing a significant year-on-year growth of 23.5% [1] Passenger and Cargo Performance - In the first half of the year, the airport reported a passenger throughput exceeding 2 million, a year-on-year increase of 12.3% [2] - Cargo and mail throughput reached 5,822.2 tons, marking a substantial year-on-year growth of 25.2% [2] - Both passenger and cargo transport volumes achieved double-digit growth, highlighting the airport's strong development momentum and competitive position in the regional aviation market [2] Route Network and Service Enhancements - The airport has optimized its route network, now offering 38 domestic and international destinations, including new direct flights to Osaka and additional domestic routes to cities like Huizhou and Zhangjiajie [2] - The airport has increased flight frequencies on key routes to major hub cities, with an average of over 3 flights per day to Guangzhou, Shenzhen, and Chengdu [2] - The introduction of the "Bubuxianxing" service brand has improved the efficiency of fresh goods handling, reducing the time from arrival to pickup to just 40 minutes [2] Customer Service Improvements - The airport has reduced the check-in time for domestic and international flights to 30 and 40 minutes, respectively, and has enhanced passenger services with amenities like temporary dining areas and blankets [3] - The airport is actively participating in initiatives to boost consumer spending in civil aviation, offering comprehensive services for transit passengers [3] - Special services for unique traveler needs, such as families and pregnant women, have been developed to enhance the overall travel experience [3] Market Response and Future Plans - The first week of the summer travel season has shown positive market feedback, with passenger load factors on key routes remaining above 90%, indicating strong demand [3] - The airport plans to introduce new routes, including a flight to Ordos in August, to further meet passenger travel needs [3]

Group 1 - The core focus is on enhancing the first-time passenger service in the civil aviation sector, aligning with the 2025 theme of "Civil Aviation Service Boosting Consumption Year" [1][2] - The Northwest Civil Aviation Administration is collaborating with Civil Aviation University of China to expedite the establishment of industry standards for first-time passenger services, with a mid-term review successfully completed in April 2025 [1] - Various media outlets have published articles promoting the first-time passenger service, creating a favorable public opinion environment for its high-quality advancement [2] Group 2 - Airlines and airports in the Northwest region are actively implementing actions to improve first-time passenger services, focusing on internationalization and diversifying service products [2] - Chang'an Airlines is launching a "2025 First-Time Passenger Service Enhancement Activity," which includes a comprehensive review of service practices and the development of a 12-item work checklist [2] - The West Airport Group is pushing for an upgrade in first-time passenger services by leveraging local resources and developing new flight routes to red tourism cities [3] Group 3 - Gansu Airport Group is innovating diverse service products by integrating first-time passenger services with travel experiences, aiming to enhance passenger safety awareness and market vitality [3] - The focus is on promoting the social responsibility of civil aviation and its contribution to local economic development through effective first-time passenger service [3]

Core Points - The event "Fly with MF, To see the world" was organized by Xiamen Airlines' Hangzhou branch in collaboration with local communities and travel agencies to promote cultural exchange and tourism [1][3] - The event featured foreign teachers sharing their cultural experiences and highlighted the positive feedback on Xiamen Airlines' service from international guests [3][4] - Xiamen Airlines emphasized the promotion of Chinese traditional culture, including a presentation on the "Sky Tea Ceremony" and a specially crafted tea drink that received positive reviews from attendees [4][5] Group 1 - The event was part of the Civil Aviation Administration's initiative to boost consumer confidence in the aviation sector [1] - The Hangzhou branch of Xiamen Airlines collaborated with various local entities to enhance community engagement [1] - The event included interactive activities for children to learn about aviation safety and aircraft structure [4] Group 2 - International guests expressed their satisfaction with Xiamen Airlines' attentive and professional service [4] - The event aimed to make the airline's services more accessible and relatable to the local community [5] - Youth representatives from different departments of Xiamen Airlines promoted various aspects of civil aviation services, enhancing community awareness [5]