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民航服务提振消费年
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扬泰机场上半年旅客吞吐量创新高 暑运首周又迎“开门红”
Core Insights - Yangzhou Taizhou International Airport has experienced a strong start to the summer travel season, with passenger throughput reaching 86,000 in the first week of July, averaging 12,200 daily, representing a year-on-year increase of 13.9% [1] - The airport's cargo and mail throughput reached 228.4 tons during the same period, showing a significant year-on-year growth of 23.5% [1] Passenger and Cargo Performance - In the first half of the year, the airport reported a passenger throughput exceeding 2 million, a year-on-year increase of 12.3% [2] - Cargo and mail throughput reached 5,822.2 tons, marking a substantial year-on-year growth of 25.2% [2] - Both passenger and cargo transport volumes achieved double-digit growth, highlighting the airport's strong development momentum and competitive position in the regional aviation market [2] Route Network and Service Enhancements - The airport has optimized its route network, now offering 38 domestic and international destinations, including new direct flights to Osaka and additional domestic routes to cities like Huizhou and Zhangjiajie [2] - The airport has increased flight frequencies on key routes to major hub cities, with an average of over 3 flights per day to Guangzhou, Shenzhen, and Chengdu [2] - The introduction of the "Bubuxianxing" service brand has improved the efficiency of fresh goods handling, reducing the time from arrival to pickup to just 40 minutes [2] Customer Service Improvements - The airport has reduced the check-in time for domestic and international flights to 30 and 40 minutes, respectively, and has enhanced passenger services with amenities like temporary dining areas and blankets [3] - The airport is actively participating in initiatives to boost consumer spending in civil aviation, offering comprehensive services for transit passengers [3] - Special services for unique traveler needs, such as families and pregnant women, have been developed to enhance the overall travel experience [3] Market Response and Future Plans - The first week of the summer travel season has shown positive market feedback, with passenger load factors on key routes remaining above 90%, indicating strong demand [3] - The airport plans to introduce new routes, including a flight to Ordos in August, to further meet passenger travel needs [3]
西北民航紧扣“提振消费”主题部署推进首乘服务工作
Group 1 - The core focus is on enhancing the first-time passenger service in the civil aviation sector, aligning with the 2025 theme of "Civil Aviation Service Boosting Consumption Year" [1][2] - The Northwest Civil Aviation Administration is collaborating with Civil Aviation University of China to expedite the establishment of industry standards for first-time passenger services, with a mid-term review successfully completed in April 2025 [1] - Various media outlets have published articles promoting the first-time passenger service, creating a favorable public opinion environment for its high-quality advancement [2] Group 2 - Airlines and airports in the Northwest region are actively implementing actions to improve first-time passenger services, focusing on internationalization and diversifying service products [2] - Chang'an Airlines is launching a "2025 First-Time Passenger Service Enhancement Activity," which includes a comprehensive review of service practices and the development of a 12-item work checklist [2] - The West Airport Group is pushing for an upgrade in first-time passenger services by leveraging local resources and developing new flight routes to red tourism cities [3] Group 3 - Gansu Airport Group is innovating diverse service products by integrating first-time passenger services with travel experiences, aiming to enhance passenger safety awareness and market vitality [3] - The focus is on promoting the social responsibility of civil aviation and its contribution to local economic development through effective first-time passenger service [3]
厦航杭州分公司:让航旅文化走进国际青年融合社区
《中国民航报》、中国民航网 记者赵瑜 通讯员通讯员 赵闯、胡唯晞 报道: 5月18日,为响应民航局 【2025】849号《关于开展2025年"民航服务提振消费年"主题活动的通知》要求,在"中国旅游日"到来 之际,厦航杭州分公司联合杭州市萧山区宁围街道竞潮社区(国际青年融合社区)、厦航国际旅行社等 多个单位,联合开展"Fly with MF,To see the world"主题航旅文化推广活动。 (厦航杭州分公司供图) 现场在"多元文化的碰撞Talk"环节中,特邀的3名外籍教师分别就其所在的国家分享了各具特色的历史 文化、人文风情、特色美食。来自英国的Birkan,讲述了自己在中国任教的假期时,经常坐厦航的飞机 到中国各个城市游览,对于博大精深的中华文化、广袤富饶的中国土地、浓墨厚重的历史发展惊叹不 已,并且对中国民航的服务表示肯定。来自印度尼西亚的Dina,则表示很高兴参加这个活动,她当初来 中国时就是乘坐厦航的飞机,对厦航的空中服务很满意:"他们很细心,态度也很好,很专业"。 除了国际友人的面对面交流外,本次活动还针对社区小朋友精心设计了飞机结构英文识图环节。厦航杭 州分公司的乘务员通过英文单词的解说,加 ...