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“航空+文旅+消费”,昆明机场“茶马古道”服务项目构建特色消费体验
Sou Hu Cai Jing· 2025-09-30 15:47
9月28日,昆明长水国际机场"绝版普洱·香遇世界"普洱茶主题宣传推介活动收官。同期,由机场携手普洱市茶叶和咖啡产业发展中心、云南空港商贸有限公 司共同打造的"茶马古道"服务项目正式启动。作为2025年"民航服务提振消费年"的重点实践,这一项目根植于机场"八香"特色服务品牌,不仅以茶阐释"有 一种叫云南的生活"的深厚内涵,更凭借"航空+文旅+消费"的创新融合,为提振航空消费注入新动力,使航站楼成为展示云南生态之美、文化之韵的亮丽窗 口。 活动期间,长水机场航站楼核心区域化身为一座"普洱生活体验场",生动复刻云南"生态绿色、文化多彩"的生活美学,精准契合"民航服务提振消费年"所倡 导的"推进航空旅游融合,丰富航旅产品供给"。 "茶马古道"项目在场景营造与文化表达上别具匠心,从品牌宣传、文化陈列至情景再现,多维构建特色消费体验,成为机场践行"提振消费"理念的鲜活典 范: ——深挖文化内核,再现千年茶路。茶马古道是云南连通中外、承载贸易与文明交往的历史符号。活动现场通过实景化的马帮、传统服饰等元素,将这一文 化IP生动呈现,既呼应"强化文化赋能"的行业共识,亦让旅客沉浸式体验云南茶史的厚重,使机场由交通枢纽跃升为文化 ...
吉林民航2025年暑运圆满收官
吉林监管局将督促辖区各单位提前做好换季工作的谋划和部署,进一步优化完善航班运行协同机制,精 心打磨各项工作方案,严格对标对表民航局、东北管理局关于航班运行的各项要求,狠抓落实,力求在 全年航班运行质量和运行效率上实现新的突破与提升。(编辑:许浩存 校对:陈虹莹 审核:韩磊) 中国民航网 通讯员赵德权 报道:2025年暑运已圆满落下帷幕,吉林地区各机场共保障运输航班2.6万架 次,旅客吞吐量389.9万人次,货邮吞吐量1.7万吨。其中,长春机场保障运输航班2.2万架次,旅客吞吐 量338.7万人次,货邮吞吐量1.6万吨。 吉林监管局按照民航局、东北管理局暑运及雷雨季运行保障工作部署,督导辖区各单位扎实做好暑运期 间运输生产和旅客服务保障工作。一是强化暑运安全监管。吉林监管局召开安委会专题部署防汛及暑运 工作,并对辖区各单位开展暑运安全督导检查,及时下发极端天气运行、汛期防范等风险提示,对一线 关键岗位人员开展座谈,严防松懈麻痹,确保运行安全。二是实化运行保障效率。暑运期间,长春机场 航班正常率91.4%,放行正常率为92.6%,起飞正常率为82.1%,位居旅客吞吐量占全国0.2%(含)以上 机场第3名,1-8月 ...
扬泰机场上半年旅客吞吐量创新高 暑运首周又迎“开门红”
Core Insights - Yangzhou Taizhou International Airport has experienced a strong start to the summer travel season, with passenger throughput reaching 86,000 in the first week of July, averaging 12,200 daily, representing a year-on-year increase of 13.9% [1] - The airport's cargo and mail throughput reached 228.4 tons during the same period, showing a significant year-on-year growth of 23.5% [1] Passenger and Cargo Performance - In the first half of the year, the airport reported a passenger throughput exceeding 2 million, a year-on-year increase of 12.3% [2] - Cargo and mail throughput reached 5,822.2 tons, marking a substantial year-on-year growth of 25.2% [2] - Both passenger and cargo transport volumes achieved double-digit growth, highlighting the airport's strong development momentum and competitive position in the regional aviation market [2] Route Network and Service Enhancements - The airport has optimized its route network, now offering 38 domestic and international destinations, including new direct flights to Osaka and additional domestic routes to cities like Huizhou and Zhangjiajie [2] - The airport has increased flight frequencies on key routes to major hub cities, with an average of over 3 flights per day to Guangzhou, Shenzhen, and Chengdu [2] - The introduction of the "Bubuxianxing" service brand has improved the efficiency of fresh goods handling, reducing the time from arrival to pickup to just 40 minutes [2] Customer Service Improvements - The airport has reduced the check-in time for domestic and international flights to 30 and 40 minutes, respectively, and has enhanced passenger services with amenities like temporary dining areas and blankets [3] - The airport is actively participating in initiatives to boost consumer spending in civil aviation, offering comprehensive services for transit passengers [3] - Special services for unique traveler needs, such as families and pregnant women, have been developed to enhance the overall travel experience [3] Market Response and Future Plans - The first week of the summer travel season has shown positive market feedback, with passenger load factors on key routes remaining above 90%, indicating strong demand [3] - The airport plans to introduce new routes, including a flight to Ordos in August, to further meet passenger travel needs [3]
西北民航紧扣“提振消费”主题部署推进首乘服务工作
Group 1 - The core focus is on enhancing the first-time passenger service in the civil aviation sector, aligning with the 2025 theme of "Civil Aviation Service Boosting Consumption Year" [1][2] - The Northwest Civil Aviation Administration is collaborating with Civil Aviation University of China to expedite the establishment of industry standards for first-time passenger services, with a mid-term review successfully completed in April 2025 [1] - Various media outlets have published articles promoting the first-time passenger service, creating a favorable public opinion environment for its high-quality advancement [2] Group 2 - Airlines and airports in the Northwest region are actively implementing actions to improve first-time passenger services, focusing on internationalization and diversifying service products [2] - Chang'an Airlines is launching a "2025 First-Time Passenger Service Enhancement Activity," which includes a comprehensive review of service practices and the development of a 12-item work checklist [2] - The West Airport Group is pushing for an upgrade in first-time passenger services by leveraging local resources and developing new flight routes to red tourism cities [3] Group 3 - Gansu Airport Group is innovating diverse service products by integrating first-time passenger services with travel experiences, aiming to enhance passenger safety awareness and market vitality [3] - The focus is on promoting the social responsibility of civil aviation and its contribution to local economic development through effective first-time passenger service [3]
厦航杭州分公司:让航旅文化走进国际青年融合社区
《中国民航报》、中国民航网 记者赵瑜 通讯员通讯员 赵闯、胡唯晞 报道: 5月18日,为响应民航局 【2025】849号《关于开展2025年"民航服务提振消费年"主题活动的通知》要求,在"中国旅游日"到来 之际,厦航杭州分公司联合杭州市萧山区宁围街道竞潮社区(国际青年融合社区)、厦航国际旅行社等 多个单位,联合开展"Fly with MF,To see the world"主题航旅文化推广活动。 (厦航杭州分公司供图) 现场在"多元文化的碰撞Talk"环节中,特邀的3名外籍教师分别就其所在的国家分享了各具特色的历史 文化、人文风情、特色美食。来自英国的Birkan,讲述了自己在中国任教的假期时,经常坐厦航的飞机 到中国各个城市游览,对于博大精深的中华文化、广袤富饶的中国土地、浓墨厚重的历史发展惊叹不 已,并且对中国民航的服务表示肯定。来自印度尼西亚的Dina,则表示很高兴参加这个活动,她当初来 中国时就是乘坐厦航的飞机,对厦航的空中服务很满意:"他们很细心,态度也很好,很专业"。 除了国际友人的面对面交流外,本次活动还针对社区小朋友精心设计了飞机结构英文识图环节。厦航杭 州分公司的乘务员通过英文单词的解说,加 ...