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2026春运︱宁波机场“翼伴童行”服务 助力家庭旅客实现“亲情同座”
Zhong Guo Min Hang Wang· 2026-02-03 03:28
《中国民航报》、中国民航网 记者赵瑜 报道:2月2日春运首日,宁波机场正式推出"翼伴童行"——儿 童家庭座位预约服务,解决携带儿童家庭旅客在航空出行中面临的"座位分散"难题,进一步提升旅客出 行的温馨感和便捷度。 宁波机场阳光服务负责人表示:"'翼伴童行'不仅是座位预约服务,更是我们对家庭旅客的一份温情承 诺。我们希望通过系统化、人性化的服务设计,让带娃出行不再焦虑,让每一次飞行都成为亲子间的美 好回忆。" 该服务于2月2日起正式上线,适用于至少含1名2-16周岁儿童的家庭旅客。后续,宁波机场将继续深 化"人文机场"建设,持续优化旅客出行体验,打造更具温度的服务品牌。(编辑:张薇,校对:张彤, 审核:程凌) 据介绍,"翼伴童行"服务通过"3+1"全流程服务体系,为家庭旅客提供精准邻座预约、儿童友好座位推 荐、出发贴心流程引导以及"童行关怀包"增值服务。旅客可在航班出发前一日22:00前通过"浙里飞"平 台预约"亲情同座"服务,专业的阳光服务团队将高效协助家长与儿童锁定相邻座位。出行当日,阳光服 务导乘员将担任"出行管家",引导家庭旅客前往专属值机柜台领取登机牌,帮助全家更顺畅、便捷地完 成各项乘机手续。 | ...
大兴机场举行新年音乐会
Zhong Guo Min Hang Wang· 2025-12-31 09:24
Core Viewpoint - The successful New Year concert at Beijing Daxing International Airport marks the culmination of the airport's cultural activities for 2025, showcasing its commitment to cultural integration and enhancing the travel experience for passengers [5]. Group 1: Event Highlights - The New Year concert, titled "Reciting Classics, Celebrating Beijing," was held in collaboration with the Capital Library, creating a warm festive atmosphere for travelers [1]. - The concert featured a blend of Western and Eastern music, including a string quartet performance of "Canon" and the traditional song "Jasmine Flower," culminating in the patriotic song "My Motherland and I," which resonated with the audience [3]. - The event included a poetry recitation segment, merging literary and musical elements to create a poetic experience for travelers, who were encouraged to capture the moment on their phones [3]. Group 2: Cultural Initiatives - Daxing Airport has been actively promoting its "Cultural Airport" initiative throughout the year, launching over ten high-quality pop-up performances that showcase various art forms, from Dunhuang dance to jazz and puppet shows [5]. - The airport aims to transform passenger flow into cultural retention, emphasizing a human-centered approach that integrates public cultural services into the travel process [5]. - In 2026, Daxing Airport plans to deepen collaborations with cultural institutions like the Capital Library to explore new paths for cultural tourism, aiming to create a continuous cultural feast throughout the year [5].
山东临沂国际机场新航站楼启用
Zhong Guo Min Hang Wang· 2025-12-26 11:23
Core Viewpoint - The new terminal at Linyi International Airport, designed under the "port-city integration" concept, aims to enhance operational capacity and efficiency, marking a significant step towards higher quality regional development and modernization of the aviation hub [1][3]. Group 1: Infrastructure and Investment - The new terminal covers an area of 413 acres with a total investment of 3.096 billion yuan, designed to accommodate an annual passenger throughput of 12 million [1]. - The terminal building has a total area of 100,600 square meters and features a mixed flow model for incoming and outgoing passengers [3]. Group 2: Technological Integration - The airport incorporates advanced technology throughout the travel process, including an automated baggage sorting and centralized security check system, enhancing operational efficiency and safety [7][9]. - Facial recognition technology is implemented across check-in, security, and boarding processes, supported by an AI imaging algorithm for smart security [9]. Group 3: Architectural Design and Sustainability - The terminal features an ETFE air pillow membrane structure, which is lightweight and offers excellent transparency, aligning with green and low-carbon development goals [12]. - The design integrates local cultural elements, showcasing the region's heritage and enhancing the passenger experience through artistic features [12]. Group 4: Operational Goals and Future Outlook - The new terminal is positioned as a key infrastructure to support Linyi's new development framework and high-quality growth, focusing on safety, efficiency, and service excellence [13]. - The airport management aims to leverage the new terminal to strengthen its passenger and cargo operations, enhancing safety, operational efficiency, and service quality [13].
青岛机场集团举办2025年“国际残疾人日”公益研学活动
Zhong Guo Min Hang Wang· 2025-12-04 08:45
Core Viewpoint - Qingdao Airport Group received a special recognition from the Xiangtai Comprehensive Service Center for the Disabled in Jimo District, highlighting its commitment to public welfare and service for special groups, especially in the context of the upcoming International Day of Persons with Disabilities [1]. Group 1: Public Welfare Activities - On December 3, Qingdao Airport Group collaborated with the Xiangtai Comprehensive Service Center to conduct a public welfare educational activity titled "Love Makes the Sky Blue," aimed at guiding children into the aviation world and inspiring their dreams of flight [1]. - Children participated in an immersive experience at the Civil Aviation Museum, where they learned about aviation history, aircraft structure, and flight principles, fostering their curiosity about the aviation industry [3]. Group 2: Service Enhancements - The airport staff provided a hands-on experience of the boarding process, including familiarization with boarding gates and security checks, while also introducing various warm-hearted services offered by Qingdao Airport, such as love companionship, accessible passageways, and wheelchair reservation services [3][4]. - Qingdao Airport has been actively optimizing its barrier-free service system, focusing on the needs of special travelers, including the disabled and elderly, by equipping facilities like accessible restrooms and elevators, and implementing supportive services like love companionship and dedicated security channels [6]. Group 3: Commitment to Social Responsibility - The responsible party from Qingdao Airport Group emphasized that "People's Aviation for the People" is not only a service philosophy but also a guiding principle for social contribution, reflecting the company's commitment to public service and deepening cooperation in public welfare [9]. - The airport aims to continue collaborating with various sectors to support every dream and ensure that civil aviation services become a bridge for equality and warmth [9].
长春龙嘉国际机场“吉工·司嘉驿站”投入使用
Zhong Guo Min Hang Wang· 2025-10-29 08:53
Core Points - The "JiGong·SiJia Station" at Changchun Longjia International Airport was officially opened on October 28, aiming to enhance the travel environment for passengers and drivers, reflecting a commitment to personalized service [1][2] - The station is equipped with various facilities including a rest area, hot water, charging devices, a first aid kit, microwave, and car wash station, addressing drivers' needs for rest, restroom access, and meals [2] - On the opening day, health check-ups and free legal consultations were provided for taxi and ride-hailing drivers, along with the promotion of exclusive insurance for new employment forms [3] Summary by Sections Infrastructure and Services - The "JiGong·SiJia Station" is located in the taxi and ride-hailing waiting areas of the airport, designed to provide comprehensive services for drivers [2] - The station was completed in just over two months, showcasing efficient project execution supported by the Jilin Provincial Federation of Trade Unions and the Provincial Department of Transportation [2] Community Engagement - The opening event included health services and legal advice for drivers, emphasizing community support and engagement [3] - The initiative aims to create a welcoming environment for drivers, making the station a vital part of their experience at the airport [3] Future Plans - The Jilin Airport Group plans to operate the station with care, ensuring it becomes an indispensable resource for drivers, enhancing the airport's humanistic appeal [3]
桂林机场以“人文”为核 打造安检服务新体验
Zhong Guo Min Hang Wang· 2025-10-14 02:21
Core Insights - Guilin Airport aims to enhance passenger satisfaction by creating a "humanistic airport" environment, focusing on "genuine service" and integrating "humanization and refinement" throughout the security check process [1] Group 1: Data Empowerment and Innovation - Guilin Airport has developed a "departure passenger time segment chart" to accurately predict passenger flow, allowing for the proactive opening of security channels based on real-time data, thus improving passenger processing efficiency [3] - The implementation of the "package precision capture" project has improved the efficiency of locating passenger belongings by 25% to 29% through the use of metal digital tags and visual numbering on luggage [3] Group 2: Process Optimization - A dedicated pre-check service station for charging devices has been established, streamlining the service chain with functions for consultation, verification, storage, and express delivery [5] - The storage process has been optimized by replacing traditional handwritten methods with a new labeling system, increasing work efficiency by approximately 80% [5] - The average waiting time for retrieving stored items has been reduced to 1 minute by allowing passengers to pre-book their retrieval [5] Group 3: Targeted Communication - Guilin Airport has created a "True Kindness Security Check Service Guide" using a light design of "comics + short sentences" to effectively communicate security measures and travel tips to passengers [7] - Enhanced promotional efforts include legal regulations, physical displays of prohibited items, and on-site reminders from security personnel to ensure smooth travel for passengers [7] Group 4: Personalized Care - A "passenger service post" has been set up at the security check entrance to assist first-time travelers and special needs passengers, ensuring a comfortable and warm experience [9] - The security check area is equipped with a "convenience service box" containing sewing kits, band-aids, and emergency medications to provide additional comfort to travelers [9] Group 5: Future Plans - Guilin Airport plans to continuously strengthen its service foundation, aiming to provide a superior travel experience and enhance the "True Kindness Security Check" service brand, contributing to the development of Guilin as a world-class tourist city [10]
16场!“三湘四水·相约湖南·市州风情周周看”圆满收官
Zhong Guo Min Hang Wang· 2025-10-10 03:23
Core Viewpoint - The "Praise the Mountains and Rivers · Prosperous Harmony" symphonic concert held at Changsha Airport marks a significant cultural initiative aimed at enhancing the "humanistic airport" concept in Hunan, showcasing the integration of art and travel [1][8]. Group 1: Event Overview - The concert is the first large-scale symphonic performance in an airport terminal in Hunan, concluding a three-month cultural event series [1][8]. - The event featured performances by the Changsha Symphony Orchestra, conducted by Fang Zixiang, with popular pieces such as "The Song of the Red Flag" and "The Passionate Years" [3][5]. Group 2: Audience Engagement - Over 2,000 travelers attended the concert, with many expressing their enjoyment and sharing their experiences on social media [5][8]. - The atmosphere was heightened by audience participation, including a collective singing of "Singing Our Motherland," fostering a sense of national pride [5][8]. Group 3: Future Initiatives - Hunan Airport plans to expand cultural activities, introducing diverse cultural elements and launching events like the "Hunan Airport Arts Festival" and "State-Owned Enterprise Innovation Light" themed exhibitions [8].
国庆中秋“超级黄金周”揭阳潮汕机场航班客流双攀升
Zhong Guo Min Hang Wang· 2025-10-01 10:22
Core Insights - The "Super Golden Week" from October 1 to October 8 is expected to see record-high passenger traffic and flight volume at Jieyang Chaoshan Airport, with an estimated 1,800 flights and 243,000 passengers, representing year-on-year increases of 13.6% and 14.9% respectively [2] Group 1: Passenger Traffic and Flight Operations - Jieyang Chaoshan Airport anticipates a peak daily passenger volume of 31,000 on October 1 and October 8, coinciding with the National Day and Mid-Autumn Festival [2] - The airport has increased flight capacity by adding 268 additional flights to major cities such as Beijing, Shanghai, and Chongqing, with a total of 77 domestic and international routes serving 67 destinations [2][3] Group 2: Service Enhancements and Cultural Integration - The airport has implemented comprehensive measures to enhance passenger services, including manpower allocation and security checks, to ensure efficient operations during the busy period [3] - Cultural elements from Chaoshan have been integrated into the airport experience, with decorations and themed activities designed to create a warm and welcoming atmosphere for travelers [3]
兰州中川国际机场T3投运半年提速甘肃民航高质量发展
Zhong Guo Min Hang Wang· 2025-09-21 08:24
Core Insights - Lanzhou Zhongchuan International Airport has achieved significant progress in its operations since the T3 terminal began operations six months ago, focusing on safety, sustainability, intelligence, and cultural aspects [1][22] - The airport has become a crucial gateway for high-level openness in Gansu Province and plays an important role in regional economic and social development [1] Operational Performance - From March 20 to September 20, the airport completed 70,130 takeoffs and landings, with a passenger throughput of 10.07 million and cargo/mail throughput of 38,539.9 tons, representing year-on-year increases of 3.23% and 5.39% respectively [4] - The airport's route network has been optimized, with new domestic flights launched and international routes established, enhancing its connectivity [4][7] Infrastructure and Efficiency - The airport has served 101 cities with 160 passenger routes operated by 38 airlines, and has strengthened its logistics infrastructure, increasing cargo handling efficiency by 30% [7][8] - The T3 terminal has significantly improved operational efficiency, achieving a bridge docking rate of 99.54% and reducing check-in and security check times [9][12] Smart Services and Passenger Experience - The airport has implemented various smart technologies, including self-service check-in and facial recognition boarding, enhancing the travel experience for passengers [12][13] - Marketing initiatives have attracted over 500 million online exposures, with a notable increase in transfer passengers [8][21] Sustainability Initiatives - The airport is committed to green and low-carbon development, achieving significant water and energy savings through advanced systems and technologies [14][17] - The implementation of a distributed photovoltaic project is expected to save approximately 960 million yuan in electricity costs annually [17] Economic Development and Tourism Integration - The T3 terminal supports the development of the regional economy and tourism, with new flight routes connecting key tourist destinations [21][22] - The airport's initiatives have led to a noticeable increase in inbound tourism, contributing to Gansu's economic growth [22]
来西安逛机场里的博物馆
Ren Min Ri Bao Hai Wai Ban· 2025-07-18 01:13
Core Insights - The West Airport Museum, the world's first museum located within an airport, opened in February and has attracted numerous visitors [2][3] - The museum showcases over a hundred precious artifacts related to the ancient city of Chang'an, enhancing the cultural experience for travelers [2][3] Group 1: Museum Concept and Development - The West Airport Group initiated the "cultural airport" concept in 2016, focusing on how to express local culture effectively [3] - The museum was one of several cultural projects developed after the discovery of over 4,600 archaeological sites during the airport's expansion, including 3,500 ancient tombs [3] - The museum covers a total area of 6,400 square meters and features various exhibition halls, including the Four Square Hall and Treasure Hall [3] Group 2: Visitor Experience and Engagement - The museum is located in the non-security area of the T5 terminal, allowing access to both travelers and local residents [4] - The average daily visitor count is approximately 1,600, with peak times reaching up to 3,000 visitors [4] - The museum experience is designed to be brief, with recommended visit times of 15 to 30 minutes to accommodate travelers [4]