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青岛机场集团举办2025年“国际残疾人日”公益研学活动
活动首站,孩子们来到民航博物馆青岛机场分馆,一张张稚嫩的脸庞洋溢着对航空世界的好奇与向往。 在讲解员生动细致地讲述中,航空发展史、飞机结构、飞行原理等知识渐渐"鲜活"起来,为孩子们打开 了一扇通往蓝天的知识之窗。 小学员们在C919国产大飞机模型前执笔描绘,让心中飞行的梦想在色彩中绽放,那是他们与众不同的 蓝天故事,更是对未来最纯真的期许。 随后,在机场工作人员耐心引导下,孩子们沉浸式体验了乘机出行流程——从认识登机口到配合安检, 机场研学导师不仅耐心讲解乘机注意事项,还向陪同家属详细介绍了青岛机场近年来推出的多项温情服 务:爱心陪伴、无障碍通道、轮椅预约服务……这些不断完善的服务举措,处处彰显着青岛机场坚持打 造"有爱无碍"出行环境的追求。 《中国民航报》、 中国民航网记者许晓泓 通讯员江一昕 报道:在第34个国际残疾人日到来之际,青岛 机场集团收到了一份特殊的温暖——一面来自青岛市即墨区祥泰残疾人综合服务中心赠送的锦旗。这不 仅仅是一份对青岛机场持续开展公益活动、用心服务特殊群体的认可,更是一份传递人文机场理念与城 市温度的温暖连接。 12月3日,青岛机场集团携手祥泰残疾人综合服务中心开展"爱,让星空蓝起 ...
长春龙嘉国际机场“吉工·司嘉驿站”投入使用
Core Points - The "JiGong·SiJia Station" at Changchun Longjia International Airport was officially opened on October 28, aiming to enhance the travel environment for passengers and drivers, reflecting a commitment to personalized service [1][2] - The station is equipped with various facilities including a rest area, hot water, charging devices, a first aid kit, microwave, and car wash station, addressing drivers' needs for rest, restroom access, and meals [2] - On the opening day, health check-ups and free legal consultations were provided for taxi and ride-hailing drivers, along with the promotion of exclusive insurance for new employment forms [3] Summary by Sections Infrastructure and Services - The "JiGong·SiJia Station" is located in the taxi and ride-hailing waiting areas of the airport, designed to provide comprehensive services for drivers [2] - The station was completed in just over two months, showcasing efficient project execution supported by the Jilin Provincial Federation of Trade Unions and the Provincial Department of Transportation [2] Community Engagement - The opening event included health services and legal advice for drivers, emphasizing community support and engagement [3] - The initiative aims to create a welcoming environment for drivers, making the station a vital part of their experience at the airport [3] Future Plans - The Jilin Airport Group plans to operate the station with care, ensuring it becomes an indispensable resource for drivers, enhancing the airport's humanistic appeal [3]
桂林机场以“人文”为核 打造安检服务新体验
Core Insights - Guilin Airport aims to enhance passenger satisfaction by creating a "humanistic airport" environment, focusing on "genuine service" and integrating "humanization and refinement" throughout the security check process [1] Group 1: Data Empowerment and Innovation - Guilin Airport has developed a "departure passenger time segment chart" to accurately predict passenger flow, allowing for the proactive opening of security channels based on real-time data, thus improving passenger processing efficiency [3] - The implementation of the "package precision capture" project has improved the efficiency of locating passenger belongings by 25% to 29% through the use of metal digital tags and visual numbering on luggage [3] Group 2: Process Optimization - A dedicated pre-check service station for charging devices has been established, streamlining the service chain with functions for consultation, verification, storage, and express delivery [5] - The storage process has been optimized by replacing traditional handwritten methods with a new labeling system, increasing work efficiency by approximately 80% [5] - The average waiting time for retrieving stored items has been reduced to 1 minute by allowing passengers to pre-book their retrieval [5] Group 3: Targeted Communication - Guilin Airport has created a "True Kindness Security Check Service Guide" using a light design of "comics + short sentences" to effectively communicate security measures and travel tips to passengers [7] - Enhanced promotional efforts include legal regulations, physical displays of prohibited items, and on-site reminders from security personnel to ensure smooth travel for passengers [7] Group 4: Personalized Care - A "passenger service post" has been set up at the security check entrance to assist first-time travelers and special needs passengers, ensuring a comfortable and warm experience [9] - The security check area is equipped with a "convenience service box" containing sewing kits, band-aids, and emergency medications to provide additional comfort to travelers [9] Group 5: Future Plans - Guilin Airport plans to continuously strengthen its service foundation, aiming to provide a superior travel experience and enhance the "True Kindness Security Check" service brand, contributing to the development of Guilin as a world-class tourist city [10]
16场!“三湘四水·相约湖南·市州风情周周看”圆满收官
Core Viewpoint - The "Praise the Mountains and Rivers · Prosperous Harmony" symphonic concert held at Changsha Airport marks a significant cultural initiative aimed at enhancing the "humanistic airport" concept in Hunan, showcasing the integration of art and travel [1][8]. Group 1: Event Overview - The concert is the first large-scale symphonic performance in an airport terminal in Hunan, concluding a three-month cultural event series [1][8]. - The event featured performances by the Changsha Symphony Orchestra, conducted by Fang Zixiang, with popular pieces such as "The Song of the Red Flag" and "The Passionate Years" [3][5]. Group 2: Audience Engagement - Over 2,000 travelers attended the concert, with many expressing their enjoyment and sharing their experiences on social media [5][8]. - The atmosphere was heightened by audience participation, including a collective singing of "Singing Our Motherland," fostering a sense of national pride [5][8]. Group 3: Future Initiatives - Hunan Airport plans to expand cultural activities, introducing diverse cultural elements and launching events like the "Hunan Airport Arts Festival" and "State-Owned Enterprise Innovation Light" themed exhibitions [8].
国庆中秋“超级黄金周”揭阳潮汕机场航班客流双攀升
Core Insights - The "Super Golden Week" from October 1 to October 8 is expected to see record-high passenger traffic and flight volume at Jieyang Chaoshan Airport, with an estimated 1,800 flights and 243,000 passengers, representing year-on-year increases of 13.6% and 14.9% respectively [2] Group 1: Passenger Traffic and Flight Operations - Jieyang Chaoshan Airport anticipates a peak daily passenger volume of 31,000 on October 1 and October 8, coinciding with the National Day and Mid-Autumn Festival [2] - The airport has increased flight capacity by adding 268 additional flights to major cities such as Beijing, Shanghai, and Chongqing, with a total of 77 domestic and international routes serving 67 destinations [2][3] Group 2: Service Enhancements and Cultural Integration - The airport has implemented comprehensive measures to enhance passenger services, including manpower allocation and security checks, to ensure efficient operations during the busy period [3] - Cultural elements from Chaoshan have been integrated into the airport experience, with decorations and themed activities designed to create a warm and welcoming atmosphere for travelers [3]
兰州中川国际机场T3投运半年提速甘肃民航高质量发展
Core Insights - Lanzhou Zhongchuan International Airport has achieved significant progress in its operations since the T3 terminal began operations six months ago, focusing on safety, sustainability, intelligence, and cultural aspects [1][22] - The airport has become a crucial gateway for high-level openness in Gansu Province and plays an important role in regional economic and social development [1] Operational Performance - From March 20 to September 20, the airport completed 70,130 takeoffs and landings, with a passenger throughput of 10.07 million and cargo/mail throughput of 38,539.9 tons, representing year-on-year increases of 3.23% and 5.39% respectively [4] - The airport's route network has been optimized, with new domestic flights launched and international routes established, enhancing its connectivity [4][7] Infrastructure and Efficiency - The airport has served 101 cities with 160 passenger routes operated by 38 airlines, and has strengthened its logistics infrastructure, increasing cargo handling efficiency by 30% [7][8] - The T3 terminal has significantly improved operational efficiency, achieving a bridge docking rate of 99.54% and reducing check-in and security check times [9][12] Smart Services and Passenger Experience - The airport has implemented various smart technologies, including self-service check-in and facial recognition boarding, enhancing the travel experience for passengers [12][13] - Marketing initiatives have attracted over 500 million online exposures, with a notable increase in transfer passengers [8][21] Sustainability Initiatives - The airport is committed to green and low-carbon development, achieving significant water and energy savings through advanced systems and technologies [14][17] - The implementation of a distributed photovoltaic project is expected to save approximately 960 million yuan in electricity costs annually [17] Economic Development and Tourism Integration - The T3 terminal supports the development of the regional economy and tourism, with new flight routes connecting key tourist destinations [21][22] - The airport's initiatives have led to a noticeable increase in inbound tourism, contributing to Gansu's economic growth [22]
来西安逛机场里的博物馆
Core Insights - The West Airport Museum, the world's first museum located within an airport, opened in February and has attracted numerous visitors [2][3] - The museum showcases over a hundred precious artifacts related to the ancient city of Chang'an, enhancing the cultural experience for travelers [2][3] Group 1: Museum Concept and Development - The West Airport Group initiated the "cultural airport" concept in 2016, focusing on how to express local culture effectively [3] - The museum was one of several cultural projects developed after the discovery of over 4,600 archaeological sites during the airport's expansion, including 3,500 ancient tombs [3] - The museum covers a total area of 6,400 square meters and features various exhibition halls, including the Four Square Hall and Treasure Hall [3] Group 2: Visitor Experience and Engagement - The museum is located in the non-security area of the T5 terminal, allowing access to both travelers and local residents [4] - The average daily visitor count is approximately 1,600, with peak times reaching up to 3,000 visitors [4] - The museum experience is designed to be brief, with recommended visit times of 15 to 30 minutes to accommodate travelers [4]
端午假期宁夏三地机场运送旅客 7.29 万人次 暑运新增恢复多条航线
Core Insights - The civil aviation market in Ningxia has shown steady growth during the Dragon Boat Festival period, with a total of 616 flights and a passenger throughput of 72,900, marking a year-on-year increase of 3.4% and 1.7% respectively [1][2] - Yinchuan Hedong Airport, as a regional hub, accounted for 570 flights and 70,000 passengers, with year-on-year growth of 2.5% and 2.2%, outperforming the industry average by 1.2 percentage points [1] - The peak travel demand was concentrated on popular routes to Beijing, Shanghai, Hangzhou, and Guangzhou, prompting the airport to implement a special holiday support plan to enhance service efficiency [1] Operational Highlights - The airport company initiated measures to reduce average waiting times to under 15 minutes by reallocating resources and dynamically increasing check-in and security channels during peak hours [1] - A "green service channel" was established for special groups, providing personalized assistance to over 860 passengers, reflecting the commitment to a "humanistic airport" service philosophy [1] - A themed event "Time Airport Dream Makers" was organized, attracting over 200 families to participate in a paper airplane creative competition, enhancing the travel experience for children [2] Future Developments - As the summer season approaches, the airport company plans to increase flight capacity, adding new routes to popular tourist cities and resuming seasonal flights to several destinations [2] - The average daily planned flights across the three airports will exceed 310, representing a 14.7% increase compared to the previous year, with an expected passenger throughput of over 1.8 million during the summer travel period [2] - The airport aims to continuously optimize flight schedules and improve transfer service efficiency to provide a richer selection of routes and enhanced service quality for summer travelers [2]