网约车一口价服务
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打车“一口价”被多地叫停背后:司机称车程越远越亏,乘客则称被索要空调费
Xin Lang Cai Jing· 2025-11-29 20:17
Core Viewpoint - The introduction of a "fixed price" discount ride-hailing model has led to regulatory scrutiny due to the negative impact on both drivers and passengers, resulting in a dilemma for both parties [1][20]. Group 1: Driver Concerns - Drivers report that the "fixed price" model often results in earnings as low as 1 yuan per kilometer for long-distance rides, making it unprofitable [3][5]. - For a 20-kilometer ride, drivers can earn significantly less with "fixed price" orders compared to standard fares, with earnings dropping from approximately 35 yuan to 25 yuan [5]. - Drivers face penalties for rejecting low-priced orders, creating a cycle where they must accept unprofitable rides to maintain their order volume [8][20]. Group 2: Passenger Complaints - Passengers have expressed dissatisfaction with drivers demanding additional fees for services like air conditioning, despite the low "fixed price" fare [9][10]. - Instances of fare increases beyond the initially quoted "fixed price" have been reported, leading to confusion and frustration among passengers [13][14]. - Passengers have noted that drivers often exhibit poor service attitudes, particularly when they feel the fare does not adequately compensate their efforts [9][10]. Group 3: Regulatory Actions - Multiple cities have begun regulating "fixed price" and discount ride-hailing services to prevent price deception and protect driver earnings [20][21]. - Regulations include a proposal in Nanjing to ensure drivers receive at least the local minimum wage for their service hours, addressing the issue of low earnings from discount rides [20]. - The West Xi'an Transportation Bureau has issued a notice to suspend low-price marketing activities, highlighting the need for fair competition and service quality in the ride-hailing market [20][21].
多地叫停网约车“一口价” 行业价格下滑待破局
Di Yi Cai Jing· 2025-11-29 00:32
Core Viewpoint - The rights and interests of ride-hailing drivers are increasingly under scrutiny, particularly regarding the "fixed price" model and its impact on driver income and market order [1][2][5]. Group 1: Fixed Price Model - The "fixed price" model, which provides consumers with price certainty, has received positive feedback from passengers but negative responses from drivers due to lower earnings and unpredictable operational conditions [3][4]. - Regulatory bodies have begun to implement measures to manage the "fixed price" model, requiring platforms to report low-price promotional activities and prohibiting operations below cost to maintain market order [4][5]. - Complaints from drivers indicate that the "fixed price" and "special offer" orders often lead to a situation where drivers earn less than their operational costs, contributing to a perception of unfair compensation [5][6]. Group 2: Price Decline Challenges - The controversy surrounding the "fixed price" model is linked to a general decline in fare prices, with drivers reporting that "fixed price" orders are often lower than those from dynamic pricing models [6][7]. - Factors contributing to the price decline include market saturation, increased driver supply, and the shift from a growth market to a mature market, leading to reduced subsidies from platforms [7][8]. - The competitive landscape is characterized by price wars, driven by the need for platforms to differentiate themselves in a limited growth environment, which has further exacerbated the issue of low pricing [7][8]. Group 3: Regulatory and Market Implications - The cancellation of the "fixed price" model may lead to short-term increases in travel costs and reduced order volumes for platforms, but it is expected to encourage a shift towards service quality competition in the long run [8]. - To address low-price competition, a multi-faceted approach is recommended, including establishing transparent pricing mechanisms, encouraging service innovation, and optimizing regulatory frameworks to support driver rights [8].
人民财评:网约车“一口价”的本质仍是内卷式竞争
Ren Min Wang· 2025-10-12 01:01
首先,要大力推动更透明化的定价机制与更合理化的抽佣规则。叫停"一口价"的初衷是取缔"无序低价 竞争",不是增加乘客的负担。平台应积极主动地向司机和消费者清晰公示计价规则、抽佣比例及其具 体构成,让司机的每一份付出都得到清晰对等的回报,同时也让乘客的每一笔消费都明明白白。 其次,必须精准平衡好司机、平台与乘客之间的关系。平台作为连接供需两侧的关键枢纽,既要获得自 身利益,更要照顾司机的利益和顾及乘客体验。在取缔不合理低价、确保司机劳动价值得到尊重的同 时,也应通过优化计价方式兼顾"最大公约数",确保各方利益的平衡。 近日,陕西西安等地出台政策,全面暂停网约车"一口价"等低价营销行为,严禁任何形式的价格欺诈和 恶意压价。而在此前,江西鹰潭、河南开封、广东清远等多地也相继出台类似政策,禁止平台以"一口 价"模式强制司机接单。各地有关部门的相关举措,对构建公平、透明、可持续的行业生态具有积极意 义。 "一口价"等低价模式,本质上是平台抢占市场份额的捷径。它短期内看似惠及了乘客,留住了用户,但 其将运营成本转嫁给了司机群体,"司机接单增多而收入未增"。这种模式不仅不可持续,更背离了行业 长期健康发展的方向。监管部门叫停 ...