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东莞银行开卡实测:日限额仅1000元,可购买理财产品提额
Nan Fang Du Shi Bao· 2025-08-23 08:08
近年来,为防范电信诈骗、洗钱等风险,银行开卡流程趋严,但部分网点"层层加码"或"一刀切"过度限 制交易额度等问题亦引发关注。 惠州情况如何?南都N视频记者实地走访惠州9家银行,以办理一类储蓄卡并开通网银为目标,从办事 效率、合规性、防诈执行、服务质量四大维度展开测评,体验银行办卡服务和流程是否合规,是否便 利,有没有存在"层层加码"现象。 结果显示,被测评银行在反诈宣传方面表现优异,9家银行网点工作人员在办理开卡业务时,均主动向 记者介绍防诈骗教育宣传。因把握风险防控与金融便民的尺度不一,9家银行中,7家为记者办理了不同 额度的一类卡,华夏银行惠州分行、兴业银行惠州分行分别以新用户办不了一类卡和只有业务相关的客 户才能办理一类卡为由,向记者表示只能办理二类卡。 成功办理一类卡的7家银行中,5家银行从取号到办理完成时间在30分钟以内,部分银行耗时50分钟。 测评网点:东莞银行惠州分行 总耗时:约50分钟 总得分:35分 8月14日下午,记者出发前,就开一类卡需要什么资料、大致流程等,致电东莞银行惠州分行,但电话 并未接通。 15时37分,记者来到位于惠城区云山西路4号德威大厦1层的东莞银行惠州分行。银行大厅内客 ...
9家银行开卡实测:最低日限额千元 两家新用户只能办二类卡
Nan Fang Du Shi Bao· 2025-08-21 23:12
Core Insights - The article evaluates the banking services in Huizhou, focusing on the process of opening a type one savings account and online banking access, highlighting the balance between risk prevention and customer convenience [5][14]. Evaluation Results - Among the nine banks assessed, seven successfully opened type one accounts, with performance scores varying significantly. The top two banks, Everbright Bank and Zheshang Bank, scored 95 points each, completing the process in under 15 minutes without any bundled sales [7][11]. - The remaining banks scored between 70 to 80 points, with issues primarily related to the requirement of additional documentation beyond basic identification [7][11]. - Huizhou Rural Commercial Bank and Dongguan Bank scored the lowest, with lengthy and complicated processes requiring multiple supporting documents [7][11]. Efficiency of Service - The time taken to open an account varied from 11 minutes to 50 minutes across different banks, with the longest wait times observed at Huizhou Rural Commercial Bank and Dongguan Bank [8][9]. - The fastest service was provided by Everbright Bank, completing the process in just 11 minutes, while the slowest was Huizhou Rural Commercial Bank, taking 50 minutes due to extensive verification procedures [9][10]. Compliance and Regulations - Overall compliance was satisfactory, with most banks requiring additional information such as social security and employment details during the account opening process [11][12]. - Notably, Guangfa Bank was the only institution to charge a 10 yuan service fee for account opening, which would be refunded after a specified period of maintaining a minimum balance [12][14]. Fraud Prevention Measures - All banks included fraud prevention education as a mandatory part of the account opening process, with limits on daily transaction amounts ranging from 1,000 to 5,000 yuan for the newly opened accounts [14][15]. - Huizhou Rural Commercial Bank's new type one account could only be used for in-branch transactions, highlighting a stringent approach to fraud prevention [14]. Service Quality - Several banks, including Everbright Bank and Zheshang Bank, demonstrated high service quality, while issues arose at Dongguan Bank and Huizhou Rural Commercial Bank, where staff were distracted by other customer needs during the account opening process [16][17]. - The overall customer experience varied, with some banks providing a seamless process while others faced challenges due to staff availability and procedural delays [16][17].