外卖骑手的时间被谁"偷"走了？ 平台"偷时间"系谣言，但计时规则挤压配送时长、收入下降成真问题 羊城晚报记者 罗清峣 实习生 符译丹 "1分钟不等于60秒？"近日，一则外卖骑手实测视频引发热议。有骑手称，淘宝闪购App倒计时"1分 钟"仅相当于现实42秒，质疑平台"偷时间"。 1月9日，该视频被查实系网民李某某为博取流量恶意剪辑造假，其已被依法行政处罚。记者随后以兼职 骑手身份进行实地测试，未发现平台存在系统性"偷时间"行为。 1月9日，据媒体报道，该说法被查证为谣言。经查，网民李某某为博取流量关注，通过恶意剪辑、加速 视频等手段编造虚假内容，并在社交平台散布，误导公众认知。淘宝闪购已报案，目前李某某已被依法 行政处罚。 为了验证"平台是否偷时间"，1月9日，记者在"蜂鸟众包"App注册账号，以兼职骑手身份接入淘宝闪购 配送系统，并进行了一次实地计时测试。 在完成到店取货、点击"确认到店"后，系统显示剩余配送时间为16分钟。当界面跳转至"剩余15分钟"的 瞬间，记者立即用另一部手机启动秒表；待系统时间跳至"剩余14分钟"的那一刻，记者随即停止计时。 结果显示，这一分钟倒计时实际耗时58秒。考虑到手动操作存在一 ...

Core Insights - The report by QuestMobile highlights significant growth in the food delivery market driven by competition, which is expected to boost sales during the upcoming Double 11 shopping festival [1][2]. Group 1: Market Dynamics - The food delivery market has seen rapid growth since July, with platforms like JD and Taobao entering the market, leading to a new competitive landscape [1]. - Daily order volume in the food delivery market surged from approximately 100 million in May to over 200 million by August [1]. - Taobao's flash purchase feature reached a peak of 120 million daily orders in August, with monthly active users nearing 370 million [1]. Group 2: User Engagement - In Q3, monthly active users for Taobao, Meituan, and JD experienced significant growth, with Taobao's monthly active users approaching 1 billion in August and September, marking a historical high [1]. - The average usage frequency and duration per user for Taobao and JD saw double-digit growth in September [1]. Group 3: Advertising and Revenue - The rapid development of food delivery services has significantly increased the advertising value for platforms, with Taobao's advertising revenue market share rising by approximately 2 percentage points compared to last year [1]. Group 4: Broader Market Impact - The food delivery boom has positively impacted related sectors, with active users in tourism, performances, and hotel services showing notable growth of 11.9% and 16.1% year-on-year in September [5]. - The overall online retail growth rate has rebounded to 9.8%, with online service consumption increasing by 20.2% from January to September [8]. Group 5: Competitive Landscape - The market is becoming increasingly competitive, with consumers opting for multiple platforms for comparison. The overlapping user base among Taobao, Meituan, and JD grew by nearly 20% year-on-year in September [8]. - The number of active delivery riders has expanded significantly, with a 140% increase in monthly active users for rider apps compared to January [8]. Group 6: Industry Standards - In response to intense competition, platforms are focusing on building food safety ecosystems and enhancing service quality, with continuous upgrades to rider support and protection systems [11].